PSCOD / PSPD -3

Descripción

Purpose of Learning and Evaluate themselves before attend the exam . Hope in this question can help to Improve your stage . Thanks . Created by Muthu Rajendran.
Muthu Rajendran
Test por Muthu Rajendran, actualizado hace más de 1 año
Muthu Rajendran
Creado por Muthu Rajendran hace más de 6 años
594
2

Resumen del Recurso

Pregunta 1

Pregunta
Supervisor are typically required to have a boarder understanding of Administration and operation then guards.
Respuesta
  • True
  • False

Pregunta 2

Pregunta
When Writing a report always remember to include 5H & 1 W ?
Respuesta
  • True
  • False

Pregunta 3

Pregunta
Report has 3 parts ?
Respuesta
  • True
  • False

Pregunta 4

Pregunta
Narrative reports have a 3 parts ?
Respuesta
  • True
  • False

Pregunta 5

Pregunta
A Supervisor act on observation of the guards that affect the Client?
Respuesta
  • True
  • False

Pregunta 6

Pregunta
What is the Morale ? —— Morale is the Mendel condition of an individual or Group with Regard to the tusk at hand
Respuesta
  • True
  • False

Pregunta 7

Pregunta
Security Supervisor mostly communicate with...?
Respuesta
  • Guard
  • Client
  • Manager
  • Public
  • Al of the above

Pregunta 8

Pregunta
Leadership is the ability to inflows and motivate people do to something ?
Respuesta
  • True
  • False

Pregunta 9

Pregunta
When dealing with the police Private Security should know ....?
Respuesta
  • Officer name & Rank
  • Contact Number
  • Police Station Case Number
  • All of the above
  • Only A & B

Pregunta 10

Pregunta
Enforcing the Security law with fine and prosecution through a process of daily monitoring and review ?
Respuesta
  • True
  • False

Pregunta 11

Pregunta
How many types of interviews ?
Respuesta
  • Client
  • Witnesses
  • Guards
  • None of the above
  • All of the above

Pregunta 12

Pregunta
A supervisor is a key link in the chain between guard and management and client ?
Respuesta
  • True
  • False

Pregunta 13

Pregunta
It’s better to use black ink for Print documents ?
Respuesta
  • True
  • False

Pregunta 14

Pregunta
You must one paid your salary through the wages production system ?
Respuesta
  • True
  • False

Pregunta 15

Pregunta
A procedure is a written set off instruction that described how to perform a particular act or sequence of act ?
Respuesta
  • True
  • False

Pregunta 16

Pregunta
What is the Mental condition ? It’s a feeling rather than something tangible ?
Respuesta
  • True
  • False

Pregunta 17

Pregunta
The Note book is only for supervisor protection ?
Respuesta
  • True
  • False

Pregunta 18

Pregunta
Security guard report can be a weapon ?
Respuesta
  • True
  • False

Pregunta 19

Pregunta
One of the fundamental roles of the security is to assist in an emergency ?
Respuesta
  • True
  • False

Pregunta 20

Pregunta
As a supervisor one of your primary roles is client’s satisfaction ?
Respuesta
  • True
  • False

Pregunta 21

Pregunta
Morale can be good or bad ?
Respuesta
  • True
  • False

Pregunta 22

Pregunta
Managers are implementers and supervisor are planners ?
Respuesta
  • True
  • False

Pregunta 23

Pregunta
Motivation + satisfaction = Hard working Employee ?
Respuesta
  • True
  • False

Pregunta 24

Pregunta
How many types of Risk ?
Respuesta
  • Personal
  • Property
  • Liability
  • All of the above

Pregunta 25

Pregunta
A security supervisor is typically tasked with the responsibilities for security staff at a work site or group sites ?
Respuesta
  • True
  • False

Pregunta 26

Pregunta
Being a supervisor is not the same as line of employee
Respuesta
  • True
  • False

Pregunta 27

Pregunta
Leadership is not a job , it’s an activity ?
Respuesta
  • True
  • False

Pregunta 28

Pregunta
Both management and leadership are skilled task in an organization, but while Manager providing direction leader carry an organization forward ?
Respuesta
  • True
  • False

Pregunta 29

Pregunta
To be accountable mean to be responsible Or answerable for something ?
Respuesta
  • True
  • False

Pregunta 30

Pregunta
Supervisor has specific accountabilities of three groups - Employee, Company and client ?
Respuesta
  • True
  • False

Pregunta 31

Pregunta
Accountabilities - Being accountable means that you have ownership of your responsibilities ?
Respuesta
  • True
  • False

Pregunta 32

Pregunta
Security supervisor can’t solve the all problem?
Respuesta
  • True
  • False

Pregunta 33

Pregunta
Good team work means working in co-operation towards a common goal ?
Respuesta
  • True
  • False

Pregunta 34

Pregunta
Security work is team work, there is always a team either right there or in the background ?
Respuesta
  • True
  • False

Pregunta 35

Pregunta
Effective communication is skill of being able to give someone the right message in the right way to ensure that it is understood as intended ?
Respuesta
  • True
  • False

Pregunta 36

Pregunta
How to deal with prejudice personally; ignore it , address it, and tell to someone, change your own behavior ?
Respuesta
  • True
  • False

Pregunta 37

Pregunta
Morale; mental condition- it is a feeling rather than something tangible ?
Respuesta
  • True
  • False

Pregunta 38

Pregunta
Motivation, scarification hard working employees ?
Respuesta
  • True
  • False

Pregunta 39

Pregunta
Motivation - to motivate is to create a situation that causes someone to act in certain way ?
Respuesta
  • True
  • False

Pregunta 40

Pregunta
Satisfaction - to satisfy is to do something that create a sense of qualification ?
Respuesta
  • True
  • False

Pregunta 41

Pregunta
Couching can include ?
Respuesta
  • Sharing expertise
  • Advice how to deal with the situation
  • Advising on correct behavior
  • Supporting individual skills development and growth
  • Defining work goal
  • Providing employees development through coaching has a number of benefits
  • All of the above

Pregunta 42

Pregunta
Guards are often called to deal with the fire both, large or small ?
Respuesta
  • True
  • False

Pregunta 43

Pregunta
A supervisor ensures that guards are properly prepare for and can carry out and assignment ?
Respuesta
  • True
  • False

Pregunta 44

Pregunta
Orientation : is the term typically used for training delivered at work site, usually in relation to that work site ?
Respuesta
  • True
  • False

Pregunta 45

Pregunta
Continual improvement is a strategy for service success, it means always looking for a way to improve your service process ?
Respuesta
  • True
  • False

Pregunta 46

Pregunta
Emergency situation could be Manmade or natural ?
Respuesta
  • True
  • False

Pregunta 47

Pregunta
Complain can be made ; verbally , in writing , anonymously ?
Respuesta
  • True
  • False

Pregunta 48

Pregunta
Being a good coach require that you are practice five specific behavior in your...
Respuesta
  • Work place
  • Respect and co operation
  • Trust
  • Learning
  • Support
  • Empathy
  • All of the above

Pregunta 49

Pregunta
Continual improvement is a strategy for service success it means always looking for a way to improve your service process ?
Respuesta
  • True
  • False

Pregunta 50

Pregunta
Risk management is the common term for the management risk to an organization assists from potential threats ?
Respuesta
  • True
  • False
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