Pregunta 1
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Supervisor are typically required to have a boarder understanding of Administration and operation then guards.
Pregunta 2
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When Writing a report always remember to include 5H & 1 W ?
Pregunta 3
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Report has 3 parts ?
Pregunta 4
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Narrative reports have a 3 parts ?
Pregunta 5
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A Supervisor act on observation of the guards that affect the Client?
Pregunta 6
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What is the Morale ? —— Morale is the Mendel condition of an individual or Group with Regard to the tusk at hand
Pregunta 7
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Security Supervisor mostly communicate with...?
Respuesta
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Guard
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Client
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Manager
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Public
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Al of the above
Pregunta 8
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Leadership is the ability to inflows and motivate people do to something ?
Pregunta 9
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When dealing with the police Private Security should know ....?
Pregunta 10
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Enforcing the Security law with fine and prosecution through a process of daily monitoring and review ?
Pregunta 11
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How many types of interviews ?
Respuesta
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Client
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Witnesses
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Guards
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None of the above
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All of the above
Pregunta 12
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A supervisor is a key link in the chain between guard and management and client ?
Pregunta 13
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It’s better to use black ink for Print documents ?
Pregunta 14
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You must one paid your salary through the wages production system ?
Pregunta 15
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A procedure is a written set off instruction that described how to perform a particular act or sequence of act ?
Pregunta 16
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What is the Mental condition ? It’s a feeling rather than something tangible ?
Pregunta 17
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The Note book is only for supervisor protection ?
Pregunta 18
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Security guard report can be a weapon ?
Pregunta 19
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One of the fundamental roles of the security is to assist in an emergency ?
Pregunta 20
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As a supervisor one of your primary roles is client’s satisfaction ?
Pregunta 21
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Morale can be good or bad ?
Pregunta 22
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Managers are implementers and supervisor are planners ?
Pregunta 23
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Motivation + satisfaction = Hard working Employee ?
Pregunta 24
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How many types of Risk ?
Respuesta
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Personal
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Property
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Liability
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All of the above
Pregunta 25
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A security supervisor is typically tasked with the responsibilities for security staff at a work site or group sites ?
Pregunta 26
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Being a supervisor is not the same as line of employee
Pregunta 27
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Leadership is not a job , it’s an activity ?
Pregunta 28
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Both management and leadership are skilled task in an organization, but while Manager providing direction leader carry an organization forward ?
Pregunta 29
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To be accountable mean to be responsible Or answerable for something ?
Pregunta 30
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Supervisor has specific accountabilities of three groups - Employee, Company and client ?
Pregunta 31
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Accountabilities - Being accountable means that you have ownership of your responsibilities ?
Pregunta 32
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Security supervisor can’t solve the all problem?
Pregunta 33
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Good team work means working in co-operation towards a common goal ?
Pregunta 34
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Security work is team work, there is always a team either right there or in the background ?
Pregunta 35
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Effective communication is skill of being able to give someone the right message in the right way to ensure that it is understood as intended ?
Pregunta 36
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How to deal with prejudice personally; ignore it , address it, and tell to someone, change your own behavior ?
Pregunta 37
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Morale; mental condition- it is a feeling rather than something tangible ?
Pregunta 38
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Motivation, scarification hard working employees ?
Pregunta 39
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Motivation - to motivate is to create a situation that causes someone to act in certain way ?
Pregunta 40
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Satisfaction - to satisfy is to do something that create a sense of qualification ?
Pregunta 41
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Couching can include ?
Respuesta
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Sharing expertise
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Advice how to deal with the situation
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Advising on correct behavior
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Supporting individual skills development and growth
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Defining work goal
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Providing employees development through coaching has a number of benefits
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All of the above
Pregunta 42
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Guards are often called to deal with the fire both, large or small ?
Pregunta 43
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A supervisor ensures that guards are properly prepare for and can carry out and assignment ?
Pregunta 44
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Orientation : is the term typically used for training delivered at work site, usually in relation to that work site ?
Pregunta 45
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Continual improvement is a strategy for service success, it means always looking for a way to improve your service process ?
Pregunta 46
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Emergency situation could be Manmade or natural ?
Pregunta 47
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Complain can be made ; verbally , in writing , anonymously ?
Pregunta 48
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Being a good coach require that you are practice five specific behavior in your...
Respuesta
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Work place
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Respect and co operation
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Trust
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Learning
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Support
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Empathy
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All of the above
Pregunta 49
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Continual improvement is a strategy for service success it means always looking for a way to improve your service process ?
Pregunta 50
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Risk management is the common term for the management risk to an organization assists from potential threats ?