13721590
Descripción
Test por Muthu Rajendran, actualizado hace más de 1 año
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Creado por Muthu Rajendran
hace alrededor de 6 años
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Pregunta 1
Pregunta
Supervisor are typically required to have a boarder understanding of Administration and operation then guards.
Respuesta
- True
- False
Pregunta 2
Pregunta
When Writing a report always remember to include 5H & 1 W ?
Respuesta
- True
- False
Pregunta 3
Pregunta
Report has 3 parts ?
Respuesta
- True
- False
Pregunta 4
Pregunta
Narrative reports have a 3 parts ?
Respuesta
- True
- False
Pregunta 5
Pregunta
A Supervisor act on observation of the guards that affect the Client?
Respuesta
- True
- False
Pregunta 6
Pregunta
What is the Morale ? —— Morale is the Mendel condition of an individual or Group with Regard to the tusk at hand
Respuesta
- True
- False
Pregunta 7
Pregunta
Security Supervisor mostly communicate with...?
Respuesta
-
Guard
-
Client
-
Manager
-
Public
-
Al of the above
Pregunta 8
Pregunta
Leadership is the ability to inflows and motivate people do to something ?
Respuesta
- True
- False
Pregunta 9
Pregunta
When dealing with the police Private Security should know ....?
Respuesta
-
Officer name & Rank
-
Contact Number
-
Police Station Case Number
-
All of the above
-
Only A & B
Pregunta 10
Pregunta
Enforcing the Security law with fine and prosecution through a process of daily monitoring and review ?
Respuesta
- True
- False
Pregunta 11
Pregunta
How many types of interviews ?
Respuesta
-
Client
-
Witnesses
-
Guards
-
None of the above
-
All of the above
Pregunta 12
Pregunta
A supervisor is a key link in the chain between guard and management and client ?
Respuesta
- True
- False
Pregunta 13
Pregunta
It’s better to use black ink for Print documents ?
Respuesta
- True
- False
Pregunta 14
Pregunta
You must one paid your salary through the wages production system ?
Respuesta
- True
- False
Pregunta 15
Pregunta
A procedure is a written set off instruction that described how to perform a particular act or sequence of act ?
Respuesta
- True
- False
Pregunta 16
Pregunta
What is the Mental condition ? It’s a feeling rather than something tangible ?
Respuesta
- True
- False
Pregunta 17
Pregunta
The Note book is only for supervisor protection ?
Respuesta
- True
- False
Pregunta 18
Pregunta
Security guard report can be a weapon ?
Respuesta
- True
- False
Pregunta 19
Pregunta
One of the fundamental roles of the security is to assist in an emergency ?
Respuesta
- True
- False
Pregunta 20
Pregunta
As a supervisor one of your primary roles is client’s satisfaction ?
Respuesta
- True
- False
Pregunta 21
Pregunta
Morale can be good or bad ?
Respuesta
- True
- False
Pregunta 22
Pregunta
Managers are implementers and supervisor are planners ?
Respuesta
- True
- False
Pregunta 23
Pregunta
Motivation + satisfaction = Hard working Employee ?
Respuesta
- True
- False
Pregunta 24
Pregunta
How many types of Risk ?
Respuesta
-
Personal
-
Property
-
Liability
-
All of the above
Pregunta 25
Pregunta
A security supervisor is typically tasked with the responsibilities for security staff at a work site or group sites ?
Respuesta
- True
- False
Pregunta 26
Pregunta
Being a supervisor is not the same as line of employee
Respuesta
- True
- False
Pregunta 27
Pregunta
Leadership is not a job , it’s an activity ?
Respuesta
- True
- False
Pregunta 28
Pregunta
Both management and leadership are skilled task in an organization, but while Manager providing direction leader carry an organization forward ?
Respuesta
- True
- False
Pregunta 29
Pregunta
To be accountable mean to be responsible Or answerable for something ?
Respuesta
- True
- False
Pregunta 30
Pregunta
Supervisor has specific accountabilities of three groups - Employee, Company and client ?
Respuesta
- True
- False
Pregunta 31
Pregunta
Accountabilities - Being accountable means that you have ownership of your responsibilities ?
Respuesta
- True
- False
Pregunta 32
Pregunta
Security supervisor can’t solve the all problem?
Respuesta
- True
- False
Pregunta 33
Pregunta
Good team work means working in co-operation towards a common goal ?
Respuesta
- True
- False
Pregunta 34
Pregunta
Security work is team work, there is always a team either right there or in the background ?
Respuesta
- True
- False
Pregunta 35
Pregunta
Effective communication is skill of being able to give someone the right message in the right way to ensure that it is understood as intended ?
Respuesta
- True
- False
Pregunta 36
Pregunta
How to deal with prejudice personally; ignore it , address it, and tell to someone, change your own behavior ?
Respuesta
- True
- False
Pregunta 37
Pregunta
Morale; mental condition- it is a feeling rather than something tangible ?
Respuesta
- True
- False
Pregunta 38
Pregunta
Motivation, scarification hard working employees ?
Respuesta
- True
- False
Pregunta 39
Pregunta
Motivation - to motivate is to create a situation that causes someone to act in certain way ?
Respuesta
- True
- False
Pregunta 40
Pregunta
Satisfaction - to satisfy is to do something that create a sense of qualification ?
Respuesta
- True
- False
Pregunta 41
Pregunta
Couching can include ?
Respuesta
-
Sharing expertise
-
Advice how to deal with the situation
-
Advising on correct behavior
-
Supporting individual skills development and growth
-
Defining work goal
-
Providing employees development through coaching has a number of benefits
-
All of the above
Pregunta 42
Pregunta
Guards are often called to deal with the fire both, large or small ?
Respuesta
- True
- False
Pregunta 43
Pregunta
A supervisor ensures that guards are properly prepare for and can carry out and assignment ?
Respuesta
- True
- False
Pregunta 44
Pregunta
Orientation : is the term typically used for training delivered at work site, usually in relation to that work site ?
Respuesta
- True
- False
Pregunta 45
Pregunta
Continual improvement is a strategy for service success, it means always looking for a way to improve your service process ?
Respuesta
- True
- False
Pregunta 46
Pregunta
Emergency situation could be Manmade or natural ?
Respuesta
- True
- False
Pregunta 47
Pregunta
Complain can be made ; verbally , in writing , anonymously ?
Respuesta
- True
- False
Pregunta 48
Pregunta
Being a good coach require that you are practice five specific behavior in your...
Respuesta
-
Work place
-
Respect and co operation
-
Trust
-
Learning
-
Support
-
Empathy
-
All of the above
Pregunta 49
Pregunta
Continual improvement is a strategy for service success it means always looking for a way to improve your service process ?
Respuesta
- True
- False
Pregunta 50
Pregunta
Risk management is the common term for the management risk to an organization assists from potential threats ?
Respuesta
- True
- False
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