13834368
Pregunta 1
Pregunta
Myers-Briggs Type Inventory (MBTI test) is based on the following Basic Personality Areas
Respuesta
-
External or Internal; Senses or Intuition; Smart or Feeling; Judging or Perceiving;
-
External or Internal; Sensing or Intuition; Thinking or Feeling; Judging or Perceiving;
-
Dominant; Steadiness; Influence; Compliant;
-
Director; Socializer; Relater; Analyzer;
-
Extroverted or Introverted; Sensing or Intuitive; Thinking or Feeling; Judging or Perceiving;
Pregunta 2
Pregunta
Which of the given is not a type of Non Verbal Communication (NVC) ?
Respuesta
-
Paralanguage
-
Verbal communication Style
-
Movement and body position
-
Facial Expression
-
Eye contact
Pregunta 3
Pregunta
The words "Submissive, Timid, Quiet, Reluctant to speak, Reactive" correspond to the following style of communication:
Respuesta
-
Assertive
-
Passive
-
Aggressive
-
Passive Aggressive
Pregunta 4
Pregunta
What are three methods of motivation others (which are more likely to work on long period of time)
Respuesta
-
Fear, Negative Reinforcement, Personal Control
-
Carrots, Sticks and Money
-
Fear, Positive Reinforcement, Personal Growth
-
Candies, Stick, Money
-
Courage, Positive Reinforcement, Personal Development
Pregunta 5
Pregunta
Smallest size capable of performing task effectively. Is this sentence true or false?
Respuesta
- True
- False
Pregunta 6
Pregunta
Centralized organizations;
More complex hierarchies;
Large gaps in compensation, authority and respect - according to this characteristics we can conclude that this socity has
Respuesta
-
High PDI index
-
High IDV index
-
Middle PDI index
-
Low PDI index
-
Low MAS index
Pregunta 7
Pregunta
7%-38%-55% Principle means that
Respuesta
-
55% of the message is delivered through the speaker's tone
-
38% is delivered through the nonverbal communication
-
55% of the message comes from nonverbal communication
-
38% is delivered through the speaker’s tone,
-
7% is delivered through the nonverbal communication
Pregunta 8
Pregunta
Smallest size capable of performing task effectively. Is this sentence true or false?
Respuesta
-
Верно(True)
-
Неверно(False)
Pregunta 9
Pregunta
According to the following personality characteristics:
- Relationship-oriented
- “Big Picture” people
- Prefer a faster-paced atmosphere
- Gather information verbally
- Like to brainstorm and collaborate
- this person more likely to be a ...
Respuesta
-
Thinker
-
Relator
-
Director
-
Socializer
Pregunta 10
Pregunta
What does Haptic communication mean?
Respuesta
-
How mammals show emotion reliably in their faces
-
How people and other animals communicate via touching
-
How people use and perceive the physical space around them
-
How people use non verbal cues in their speach
-
How people percive information via colours
Pregunta 11
Pregunta
What is the most influencing factor in interaction process accoeding to first lecture?
Respuesta
-
Motivation
-
Culture
-
Communication style
-
Personality Type
-
Environment
Pregunta 12
Pregunta
Focuses on the degree the society embraces or does not embrace long-term devotion to traditional, forward-thinking values this description is true for _____ Hofstede’s Cultural Dimension
Respuesta
-
LTO
-
PDI
-
MAS
-
UAI
-
IDV
Pregunta 13
Pregunta
What are the levels of interaction size?
Respuesta
-
Local Domestic International Worldwide
-
Face to face Face to Group Group to Face Group to Group
-
One on one Small team Large team Across teams Organizational
-
Small Big Large Huge
-
Local Domestic Regional Corporational
Pregunta 14
Pregunta
According to the following personality characteristics:
- Driven, task-oriented and like to be in control
- Focus on change, growth and goals
- Appear confident
- Enjoy challenges and risks
- Good problem solvers and leaders, - this person more likely to be a ...
Respuesta
-
Relator
-
Socializer
-
Director
-
Thinker
Pregunta 15
Pregunta
Focuses on the level of tolerance for uncertainty and ambiguity within the society
- this description is true for _____ Hofstede’s Cultural Dimension
Respuesta
-
PDI
-
MAS
-
UAI
-
LTO
-
IDV
Pregunta 16
Pregunta
What are the steps of Decision Making (пусто) (пусто) (пусто) (пусто)
Respuesta
-
Frame Decision
-
Devise a plan
-
Carry out the plan
-
Reflection
-
Collection of information
-
Reschedule the time
-
верный ответ так: What are the steps of Decision Making [Frame Decision] [Devise a plan] [Carry out the plan] [Reflection]
Pregunta 17
Pregunta
According to Maslow's Hierarchy of Needs we have need in family and acceptance within a group at level (from bottom to top) -
Respuesta
-
2
-
5
-
4
-
1
-
3
Pregunta 18
Pregunta
What are the tips for active listeting?
Respuesta
-
Show you are listening
-
Provide feedback
-
Lack of interest
-
Show you understand
-
Distracting delivery
-
Pay attention
Pregunta 19
Pregunta
- Do many things at once
- Are highly distractible and subject to interruptions
- Consider an objective to be achieved, if possible
- Are committed to people and human relationships - these characteristics are more tend to .... person
Respuesta
-
Polychronic
-
Monochronic
-
Semichronic
-
Both of Polychronic and Monochronic
-
Quadrochronic
Pregunta 20
Pregunta
Most people are as good at listening as they are at talking?
Is this sentence False or True?
Respuesta
- True
- False
Pregunta 21
Pregunta
Focuses on the importance society puts on individual achievement
- this description is true for _____ Hofstede’s Cultural Dimension
Respuesta
-
LTO
-
PDI
-
IDV
-
MAS
Pregunta 22
Pregunta
Focuses on the importance a society places on masculine or feminine behavior - this description is true for _____ Hofstede’s Cultural Dimension
Respuesta
-
PDI
-
MAS
-
IDV
-
LTO
-
UAI
Pregunta 23
Pregunta
What are the essential conditions for successful team performance?
Выберите один ответ:
Respuesta
-
Productivity Collaboration Learning Integration
-
Goal setting Organization Collaboration Integration
-
Organizational Context Team Design Team Culture
-
Productivity Cohesion Learning Integration
-
Required skills and knowledge, Proper motivation and effort, Coordinating and communicating activities
Pregunta 24
Pregunta
What is Social Loafing?
Respuesta
-
People exert less effort in social activities
-
People exert more effort in social activities
-
People exert more effort in group than on own
-
People do not exert any efforts in social activities
-
People exert less effort in group than on own
Pregunta 25
Pregunta
What are the course assignments?
Respuesta
-
a. Reading, Writing, Speaking, Listening
-
b. Reading assignments, Role-plays, Case studies, Listening
-
c. Exercises, Role-plays, Video-Analysis, Case Studies
-
d. Exercises, Role-plays, Video-analysis, Essays
-
e. Case studies, Role-plays, Video analysis, Essays
Pregunta 26
Pregunta
The words "Expressive, Candid, Dialogue, Seeking to understand, Listens, Reasonable" correspond to the following style of communication:
Respuesta
-
Passive
-
Aggressive
-
Passive Aggressive
-
Assertive
Pregunta 27
Pregunta
According to the following personality characteristics:
- Analytic problem-solvers
- Focus on logic and content
- Detailed oriented
- Like process and structure
- Avoid risk, compensate by planning, - this person more likely to be a ...
Respuesta
-
Thinker
-
Socializer
-
Relator
-
Director
Pregunta 28
Pregunta
What are 5 dysfunctions of a team?
Respuesta
-
Trust, Conflict, Commitment, Accountability, Results
-
Trust, Conflict, Commitment, Accountability, Interests
-
Trust, Conflict, Negotiation, Accuracy, Results
-
Trust, Conflict, Negotiation, Accuracy, Interests
-
Trust, Conflict, Negotiation, Accountability, Results
Pregunta 29
Pregunta
Hofstede's Culture dimensions consist of the following:
Respuesta
-
PDI, IDV, MAS, UAI, LTO VI
-
PDI, IDV, MAS, UAI, LTO
-
PDI, IDV, MAS, USI, LTO
-
PDI, IDV, FEM, UAI, LTO
-
PDI, DIV, MAS, UAI, LTO
Pregunta 30
Pregunta
The following characterstics of team performance are more likely to testify about : Shared vision
Team functions independently
Focus on over-achieving goals
High degree of autonomy
Respuesta
-
Performing Phase
-
Storming Phase
-
Ubnorming Phase
-
Forming Phase
-
Norming Phase
Pregunta 31
Pregunta
When you provide a feedback, what rules you should follow?
Respuesta
-
Balance positive and negative; Be specific and nonjudgmental; Provide suggestions and guidance; Be timely
-
Balance positive and negative; Be specifiс and SMART; Provide open guidance; Time is not important
-
Balance positive and negative; Be specifiс; Provide true judgement; Time is not important
-
Balance positive and negative; Be specifiс and SMART; Provide open guidance; Be timely
-
Balance positive and negative; Be specifiс and SMART; Provide suggestions and guidance; Time is not important
Pregunta 32
Pregunta
High value placed on people's time and their need for privacy and freedom;
An enjoyment of challenges, and an expectation of individual rewards for hard work;
Respect for privacy - according to this characteristics we can conclude that this society has
Respuesta
-
High MAS index
-
High IDV index
-
Middle PDI index
-
High PDI index
-
Low IDV index
Pregunta 33
Pregunta
What are the goals of this course?
Respuesta
-
Improve skills in Communication, Conflict resolution, Leadership, Negotiations, Teamwork, Situation analysis and Decision making
-
111
Pregunta 34
Pregunta
College students listen to about 50% of what is said and remember 25% of the content after 2 days. Is this sentence True or False?
Respuesta
-
Верно(True)
-
Неверно(False)
Pregunta 35
Pregunta
MBTI personality style ESTJ is stated for:
Respuesta
-
a. Extraverted; Sensing; Trusting; Judging;
-
b. Extroverted; Smart; Thinking; Judging;
-
c. External; Smart; Thinking; Judging;
-
d. Extroverted; Sensing; Thinking; Judging;
-
e. External; Senses; Smart; Judging;
Pregunta 36
Pregunta
What are the phases of Bruce Tuckman’s Phases of Group Development?
Respuesta
-
Forming, Starting, Nurturing, Performing.
-
Framing, Starting, Norming, Performing
-
Forming, Starting, Nurturing, Performing
-
Forming, Storming, Norming, Performing
-
Framing, Storming, Norming, Performing
Pregunta 37
Pregunta
What does Chronemics study ?
Respuesta
-
How people use the space
-
How people coun the time
-
How people use the time
-
How people use the advices
-
How people use the skills
Pregunta 38
Pregunta
Body language is a form of non-verbal communication, consisting of :
Respuesta
-
Proxemis
-
Communication Style
-
Body pose, gestures, and eye movements
-
Paralanguage
Pregunta 39
Pregunta
Do one thing at a time
Concentrate on the job
Take time commitments seriously
Are committed to the job - these characteristics are more tend to .... person
Respuesta
-
Semichronic
-
Quadrochronic
-
Polychronic
-
Monochronic
-
Both of Polychronic and Monochronic
Pregunta 40
Pregunta
How many Role-Plays the students will complete in this course?
Respuesta
-
5
-
6
Pregunta 41
Pregunta
According to Edward T. Hall how many levels of personal reaction exist?
Respuesta
-
12
-
4
-
2
-
6
-
5
Pregunta 42
Pregunta
How many Video-Analysis the students will complete in this course?
Respuesta
-
5
-
3
Pregunta 43
Pregunta
What are the components of Culture in accordance with Hofstede's onion model?
Respuesta
-
Values, Rituals, Heroes, Symbols
-
Environment, Context, Experience, Traditions
-
Science, Education, Art, Literature
-
Art, Literature, Music, Songs
-
Values, Behavior, Believes, Religion
Pregunta 44
Pregunta
The following characterstics of team performance are more likely to testify about :
High dependence on leader
Little agreement on goals
Unclear roles and responsibilities
Lack of process
Team members test boundaries
Respuesta
-
Performing Phase
-
Forming Phase
-
Norming Phase
-
Ubnorming Phase
-
Storming Phase
Pregunta 45
Pregunta
What kind of emotion are expressed on face of the woman?
Respuesta
-
Disgust
-
Interest
-
Contempt
-
Fear
-
Surprise
Pregunta 46
Pregunta
Platinum Rule theory is based on the following Basic Personality Areas
Respuesta
-
Extroverted or Introverted; Sensing or Intuitive; Thinking or Feeling; Judging or Perceiving;
-
External or Internal; Sensing or Intuition; Thinking or Feeling; Judging or Perceiving;
-
Director; Socializer; Relater; Analyzer;
-
External or Internal; Senses or Intuition; Smart or Feeling; Judging or Perceiving;
-
Dominant; Steadiness; Influence; Compliant;
Pregunta 47
Pregunta
What are three factors that mostly influence nonverbal communication?
Respuesta
-
People’s behavior – Yes Environment – Yes Motivation – No Interaction size – No Context – Yes
-
1
Pregunta 48
Pregunta
Group size does influence human interactions. Is this sentence true or false?
Respuesta
-
Верно(True)
-
Неверно(False)
Pregunta 49
Pregunta
When you receive a feedback what areas you should pay your attention to?
Respuesta
-
The form of feedback: written or spoken – Yes ???? Specific details – Yes Advice for improvement – Yes The job position of the person who provided the feedback – No The time when you get it – No
-
2
Pregunta 50
Pregunta
Please, match the influencing factors:
Respuesta
-
Environment – the moderate influencing factor СКОРЕЕ ВСЕГО LOW Culture – the least influencing factor Communication Style - the high influencing factor Personality Type - the moderate influencing factor Motivation - the high influencing factor
-
3
Pregunta 51
Pregunta
Maslow’s Hierarchy of Needs comprised of the following:
Respuesta
-
Self-actualization, Estate, Belonging, Safety, Physiological
-
Self-actualization, Esteem, Belonging, Safety, Physiological
-
Self-management, Estate, Belonging, Society, Physiological
-
Self-actualization, Esteem, Belonging, Society, Physiological
-
Self-actualization, Esteem, Belonging, Safety, Psychological
Pregunta 52
Pregunta
What are three types of communication style?
Respuesta
-
Aggressive - Yes Passive - Yes Assertive - Yes Persuasive - No Decisive – No
-
12
Pregunta 53
Pregunta
What does Proxemics study?
Respuesta
-
How people percive information via colours
-
How people use non verbal cues in their speach
-
How mammals show emotion reliably in their faces
-
How people use and perceive the physical space around them
-
How people and other animals communicate via touching
Pregunta 54
Pregunta
What factors influence Motivation
Respuesta
-
Intrinsic; Extrinsic
-
Carrots and Sticks
-
Interests, Rights, Power
-
Rewards, Penalties, Consequences
-
Time frame, Resources, Costs
Pregunta 55
Pregunta
What are types of communication style?
Respuesta
-
Aggressive, Passive, Assertive
-
Decisive, Aggressive
-
Persuasive, Decisive
-
Persuasive, Decisive, Passive
Pregunta 56
Pregunta
The following characterstics of team performance are more likely to testify about : Difficulties with decision making
Team members compete for position
Some increase in clarity of purpose
Cliques and factions form
Respuesta
-
Performing Phase
-
Forming Phase
-
Norming Phase
-
Ubnorming Phase
-
Storming Phase
Pregunta 57
Pregunta
If we examine "gentlemanity" as an artificial culture, to which level of culture onion will Sir Don Quijote of La Mancha refer?
(Дон Кихот - центральный персонаж из произведения Мигеля де Сервантеса)
Respuesta
-
2
-
0
-
4
-
3
-
1
Pregunta 58
Respuesta
-
Embarrassment
-
Fear
-
Sadness
-
Surprise
Pregunta 59
Pregunta
"Determining whether the problem you are defining is a root cause" is related to the following step of Decision Making
Respuesta
-
Reflection
-
Devise a plan
-
Collection of information
-
Carry out the plan
-
Frame Decision
Pregunta 60
Pregunta
"80/20 Rule" is used in the following Decision-Making Technique
Respuesta
-
Pair Comparison
-
Pareto Analysis
-
T-Charts
-
SWOT
-
Cost/Benefit Analysis
Pregunta 61
Pregunta
What is the key interaction for this course amoun human interaction examples?
Respuesta
-
Desicion making
-
Sales
-
Marketing
-
Eco area
-
Family creation
Pregunta 62
Respuesta
-
Flirtatiousness
-
Interest
-
Happiness
-
Politeness
Pregunta 63
Pregunta
An integrated model of successful team performance comprised of the following:
Respuesta
-
Forming, Starting, Nurturing, Performing
-
Forming, Norming, Performing
-
Forming, Storming, Norming,
-
Calling, Carrying, Completion
-
Team Context, Essentional Conditions, Team Performance
Pregunta 64
Pregunta
The following characterstics of team performance are more likely to testify about Agreement and consensus formed
Clear roles and responsibilities
Large decisions made by group agreement
Smaller decisions delegated
Respuesta
-
Ubnorming Phase
-
Forming Phase
-
Norming Phase
-
Storming Phase
-
Performing Phase
Pregunta 65
Pregunta
Job Performance = Ability x __________
Respuesta
-
Connection
-
Money
-
Skills
-
Motivation
-
Fear
Pregunta 66
Pregunta
What’s the optimal group size?
Respuesta
-
18 - 22
-
4-7
-
12 - 21
-
15 - 20
-
7 - 15
Pregunta 67
Pregunta
Flatter organizations.
Supervisors and employees are considered almost as equals - according to this characteristics we can conclude that this society has
Respuesta
-
High PDI index
-
Low PDI index
-
Middle PDI index
-
Low IDV index
-
High MAS index
Pregunta 68
Pregunta
According to the following personality characteristics:
- Relationship-oriented
- Loyal, supportive and reliable
- Foster sincere, long-lasting relationships
- Work well in teams
- Prefer stability, - this person more likely to be a ...
Respuesta
-
Relator
-
Director
-
Thinker
-
Socializer
Pregunta 69
Pregunta
Which skill is more likely be considered as the one for an effective manager (in context of people management)?
Respuesta
-
Self-advertisement
-
Working with teams
-
Product Testing
-
Marketing
-
Sufficient knowledge about web frameworks
Pregunta 70
Pregunta
Focuses on the degree of equality or inequality between people within society in the country
- this description is true for _____ Hofstede’s Cultural Dimension
Respuesta
-
UAI
-
MAS
-
LTO
-
PDI
-
IDV
Pregunta 71
Pregunta
"Participants asked to pull on rope The more people in the group, the more individual efforts decreased" - which team problem is described above
Respuesta
-
Lack of motivation
-
Lack of time
-
Performing Phase
-
Social Loafing
-
Lack of money
Pregunta 72
Pregunta
The words "Forceful, Bombastic, In Your face, Intimidating, Monopolizing" correspond to the following style of communication:
Respuesta
-
Aggressive
-
Passive Aggressive
-
Passive
-
Assertive
Pregunta 73
Pregunta
The Three C’s of Intrinsic Motivation:
Respuesta
-
Community, Collectivism, Cooperation
-
Context, Cost, Carrot
-
Cost, Control, Community
-
Collaboration, Content, Choice
-
Control, Cooperation, Colleagues
Pregunta 74
Pregunta
What kind of emotion are expressed on face of the woman?
Respuesta
-
Interest
-
Surprise
-
Disgust
-
Fear
-
Contempt
Pregunta 75
Pregunta
In managing Human interaction should we plan the interaction whenever we are not time limited?
Respuesta
-
No, it is not necessary - at work all staff are perfectly trained to act according with code.
-
Yes, of course. Human Interaction is more likely to contain unpredictable factors.
Pregunta 76
Pregunta
What is the least influencing factor in interaction process accoeding to first lecture?
Respuesta
-
Culture
-
Personality Type
-
Motivation
-
Communication style
-
Environment
Pregunta 77
Pregunta
RAPID (in desicion making) states for
Respuesta
-
Recommend Agree Perform Input Decide
-
Recommend Agree Perform Influence Decide
-
Recommend Advise Perform Influence Decide
-
Recommend Argue Perform Influence Decide
-
Recommend Advise Perform Input Decide
Pregunta 78
Pregunta
Many societal conventions;
People are expressive, and are allowed to show anger or emotions, if necessary;
A high energy society, if people feel that they are in control of their life instead of feeling overwhelmed by life's vagaries - this characteristics describes a society with ...
Respuesta
-
High PDI index
-
High UAI index
-
High MAS index
-
High IDV index
-
Middle PDI index
Pregunta 79
Respuesta
-
Sadness
-
Pain
-
Anger
-
Disgust
Pregunta 80
Respuesta
-
Embarrassment
-
Sadness
-
Amusement
-
Shame
Pregunta 81
Respuesta
-
Pride
-
Contempt
-
Excitement
-
Anger
Pregunta 82
Respuesta
-
Fear
-
Interest
-
Surprise
-
Compassion
Pregunta 83
Respuesta
-
Sadness
-
Shame
-
Disgust
-
Contempt
Pregunta 84
Respuesta
-
Anger
-
Pain
-
Disgust
-
Sadness
Pregunta 85
Respuesta
-
Desire
-
Embarrassment
-
Flirtatiousness
-
Love
Pregunta 86
Respuesta
-
Shame
-
Anger
-
Sadness
-
Pain
Pregunta 87
Respuesta
-
Compassion
-
Sadness
-
Interest
-
Anger
Pregunta 88
Respuesta
-
Amusement
-
Desire
-
Surprise
-
Excitement
Pregunta 89
Respuesta
-
Surprise
-
Interest
-
Desire
-
Happiness
Pregunta 90
Respuesta
-
Sadness
-
Shame
-
Disgust
-
Compassion
Pregunta 91
Respuesta
-
desire
-
Disgust
-
Love
-
Contempt
Pregunta 92
Respuesta
-
shame
-
Pride
-
Sadness
-
Embarrassment
Pregunta 93
Respuesta
-
Politeness
-
Happiness
-
Desire
-
Compassion
Pregunta 94
Respuesta
-
Embarrassment
-
Shame
-
Sadness
-
Love
Pregunta 95
Respuesta
-
Guilt
-
Sadness
-
Pain
-
Disgust
Pregunta 96
Respuesta
-
Satisfaction
-
Love
-
Flirtatiousness
-
Compassion
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