14432266
Descripción
Test por Gabriela Salazar, actualizado hace más de 1 año
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Creado por Gabriela Salazar
hace más de 6 años
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Pregunta 1
Pregunta
What do you mean by business process?
Respuesta
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Sequence of steps, performed for a specific purpose.
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Written definition, guidance or rule approved for compliance of something
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Is a party that has an interest in a company and can either effect or be affected by the business
Pregunta 2
Pregunta
What is strategic processes?
Respuesta
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These are the processes that govern the operation of a system
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These are the processes that constitute the core business and create the primary value stream
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These are the process that support the core processes
Pregunta 3
Pregunta
What is the operational processes?
Respuesta
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These are the processes that govern the operation of a system
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These are the processes that constitute the core business and create the primary value stream
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These are the ones that support the core processes
Pregunta 4
Pregunta
What is support processes?
Respuesta
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These are the processes that govern the operation of a system
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These are the processes that constitute the core business and create the primary value stream
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These are the ones that support the core processes
Pregunta 5
Pregunta
What do you mean by standard?
Respuesta
-
Written definition, guideline or rule approved for compliance of something
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Sequence of steps, performed for a specific purpose
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Is an agreed way of doing something it could be making a product, managing a process, delivering a service, etc
Pregunta 6
Pregunta
What is a stakeholder?
Respuesta
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Is a party that has an interest in a company and can either effect or be affected by the business
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They are documents that established engineering or technical requirements for products, methods or operations
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Sequence of steps, performed for a specific purpose
Pregunta 7
Pregunta
As per ISO, what does a standard means?
Respuesta
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Is an agreed way of doing something it could be making a product, managing a process, delivering a service, etc
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Is a party that has an interest in a company and can either effect or be affected by the business
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They are documents that established engineering or technical requirements for products, methods or operations
Pregunta 8
Pregunta
Why a standard is required?
Respuesta
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They are documents that established engineering or technical requirements for products, methods or operations
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Is a party that has an interest in a company and can either effect or be affected by the business
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Sequence of steps, performed for a specific purpose
Pregunta 9
Pregunta
What is the ISO family standard that has been developed to assist organizations in the QMS implementation?
Respuesta
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ISO 9000, ISO 9001, ISO 9004, ISO 19011
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ISO 9001, ISO 9004, ISO 9011, ISO 1901
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ISO 900, ISO 90001, ISO 9001, ISO 19011
Pregunta 10
Pregunta
What is ISO 9000?
Respuesta
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It describes fundamentals of quality management system
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It specifies requirements for a quality management system
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The aim of this standard is the improvement of the performance of the organization
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It provides guidance for auditing the quality management system
Pregunta 11
Pregunta
What is ISO 9001?
Respuesta
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It specifies requirements for a quality management system
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It describes fundamentals of quality management system
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The aim of this standard is the improvement of the performance of the organization
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It provides guidance for auditing the quality management system
Pregunta 12
Pregunta
What is ISO 9004?
Respuesta
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It describes fundamentals of quality management system
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It specifies requirements for a quality management system
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The aim of this standard is the improvement of the performance of the organization
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It provides guidance for auditing the quality management system
Pregunta 13
Pregunta
What is ISO 19011?
Respuesta
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It provides guidance for auditing the quality management system
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It describes fundamentals of quality management
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It specifies requirements for a management system
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The aim of this standard is the improvement of the performance of the organization
Pregunta 14
Pregunta
What does NOM stands for?
Respuesta
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Norma Oficial Mexicana
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Normas Mexicanas
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Norma original de mexico
Pregunta 15
Pregunta
What does NMX stands for?
Respuesta
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Normas Mexicanas
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Norma Oficial Mexicana
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Normas de Mexico
Pregunta 16
Pregunta
What do you mean by measure?
Respuesta
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Number of quantity that records a directly observable value or performance
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Is a quantifiable measure that is used to track and assess the status of a specific business process
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Measurable variable used as a representation of an associate factor or quantity
Pregunta 17
Pregunta
What do you mean by metric?
Respuesta
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A number of quantity that records a directly observable value or performance
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Is a quantifiable measure that is used to track and assess the status of a specific business process
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Measurable variable used as a representation of an associated factor or quantity
Pregunta 18
Pregunta
What do you mean by indicator?
Respuesta
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Measurable variable used as a representation of an associated factor or quantity
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A number of quantity that records a directly observable value or performance
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Is a quantifiable measure that is used to track and assess the status of a specific business process
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