1637211
Pregunta 1
Pregunta
What is the name of the company responsible for Pulse feedback?
Image:
Pulse_logo (image/png)
Respuesta
-
Pulse Tek
-
Response Tech
-
Response Tek
Pregunta 2
Respuesta
-
It helps measure your heart rate
-
Helps inform how Three can improve the overall customer experience
-
We just love reporting
Pregunta 3
Respuesta
-
Ask for a '9'
-
Let them know all feedback is valued
-
Don't bother
Pregunta 4
Respuesta
-
The in-store experience of your customer
-
How your customers perceives Three as a brand
-
Both
Pregunta 5
Respuesta
-
NPS
-
OSAT
-
Experience
Pregunta 6
Pregunta
Which question in Pulse relates directly to your OSAT result?
Image:
Pulse_logo (image/png)
Respuesta
-
Your ability to understand your customer's needs?
-
Did you give a demo?
-
Would your customer recommend Three?
Pregunta 7
Respuesta
-
By reviewing my weekly comments and discussing with my manager.
-
Identify any development opportunities.
-
Both
Pregunta 8
Respuesta
-
Giving consistently great customer experiences.
-
Customer's perception of Three's network
-
Both
Pregunta 9
Respuesta
-
Dectracter, Passive or Promoter
-
Good, Bad or undecided
-
Hot, cold or just right
Pregunta 10
Pregunta
How many Sales Associates won a place on this years peak incentive at the annual sales conference?
Image:
Pulse_logo (image/png)
Respuesta
-
5
-
2
-
0
¿Quieres crear tus propios Tests gratis con GoConqr? Más información.