Year 10 - End of Term Assessment - GCSE Business Studies

Question

Which of the following statements describes a disadvantage of having a decentralised organisation structure?

Answer 1

Sharing responsibility reduces pressure on senior managers

Answer 2

Staff may require significant, costly training

Answer 3

Employees can be left to make decisions in their areas of expertise

Answer 4

There will be significant expertise in the business

Answer 5

Communication can be slow

Answer 6

Staff can be more closely monitored

Answer 7

Managers have a narrower span of control

Answer 8

Staff have more promotion opportunities

Answer 9

A director

Answer 10

An operative

Answer 11

A chief executive

Answer 12

Demotivated employees

Answer 13

Fewer levels of authority

Answer 14

A long chain of command

Answer 15

A small span of control

Answer 16

Senior managers have an overview of the whole business when making decisions

Answer 17

Junior employees contribute towards significant decisions

Answer 18

Levels of staff motivation are high due to their involvement in decision-making

Answer 19

Responsibility is shared with regional branch managers

Answer 20

Giving poor product explanations

Answer 21

Not listening to the customer

Answer 22

Having too many managers

Answer 23

The use of jargon

Answer 24

So that staff can be messaged excessively

Answer 25

To allow staff to communicate informally

Answer 26

So that staff are more likely to relay conflicting information

Answer 27

So that information flows between stakeholders

Answer 28

Offering fringe benefits to employees

Answer 29

Offering money-off vouchers to customers

Answer 30

Reducing process in a sale

Answer 31

Listening and responding to customer and employee feedback

Answer 32

It enables personal interaction with customers

Answer 33

It is a two-way method of communication

Answer 34

A written record of the conversation is made

Answer 35

It is quicker than sending letters out

Answer 36

Staff may feel overwhelmed with information

Answer 37

Staff may feel ignored, leading to low levels of motivation

Answer 38

Confusion caused by too much conflicting information

Answer 39

Important messages could be lost amongst unimportant ones

Answer 40

Holiday entitlement

Answer 41

Main duties

Answer 42

Working hours

Answer 43

Experience

Answer 44

To find out what experience the candidate have

Answer 45

To find out how well the candidate work with other people

Answer 46

To see how well the candidates relate to their customers

Answer 47

To find out how well qualified a candidate is

Answer 48

Advertising the vacancy

Answer 49

Selecting a candidate and offering the position

Answer 50

Shortlisting candidates

Answer 51

Writing a job description

Answer 52

It attracts a wider choice of suitable applicants than advertising externally

Answer 53

It involves the use of recruitment agencies

Answer 54

It is cheaper than advertising externally

Answer 55

The applicant is likely to be unfamiliar with the business

Answer 56

National newspapers

Answer 57

The service station staff noticeboard

Answer 58

Local newspapers

Answer 59

Professional trade journals

Answer 60

Job rotation

Answer 61

Job enlargement

Answer 62

Job enrichment

Answer 63

Job enrichment

Answer 64

Commission

Answer 65

Job enlargement

Answer 66

Job rotation

Answer 67

Job enrichment

Answer 68

A financial reward paid annually as a reward for meeting targets

Answer 69

A set amount quoted annually, but paid in equal monthly instalments

Answer 70

A fee paid to sales staff based upon how much they sell

Answer 71

An amount paid to staff based upon how much work they do

Answer 72

Improve customer service

Answer 73

Offer training to existing staff

Answer 74

Advertise its services in specialist magazines

Answer 75

Set up a staff reward scheme

Answer 76

Formal training

Answer 77

Informal training

Answer 78

Self-learning

Answer 79

Ongoing training

Answer 80

Target-setting and performance reviews

Answer 81

Self-learning

Answer 82

Informal training

Answer 83

Formal training

Answer 84

It can be used to determine if employees are performing as expected

Answer 85

It is a good way to test employees

Answer 86

It allows responsibility to be shared

Answer 87

It increases technological skills

Answer 88

Fewer opportunities for promotion

Answer 89

An increased number of repetitive tasks

Answer 90

Increased staff motivation

Answer 91

An increased workload

Answer 92

Part-time staff can request flexible working

Answer 93

Full-time staff can request flexible working

Answer 94

Flexible working allows staff to work around other commitments

Answer 95

All staff are entitled to flexible working

Answer 96

Senior managers can work part-time hours

Answer 97

Part-time staff do not receive an employment contract

Answer 98

Part-time staff get the same number of holidays as full-time staff

Answer 99

Part-time staff are paid less per hour then full-time staff

Answer 100

Self-employed

Answer 101

Self-employed

Siguiente

Year 10 - End of Term Assessment - GCSE Business Studies

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