Management of Change

Descripción

A quiz on elements of topic 7 (management of change)
Henry Cookson
Test por Henry Cookson, actualizado hace más de 1 año
Henry Cookson
Creado por Henry Cookson hace más de 9 años
81
2

Resumen del Recurso

Pregunta 1

Pregunta
What is "Management of Change" in relation ICT Systems
Respuesta
  • Managing when organisations introduce new Information Systems
  • Observing the introduction of new Information Systems
  • Not caring when organisations introduce new Information Systems

Pregunta 2

Pregunta
Staff be affected if an ICT system changes
Respuesta
  • True
  • False

Pregunta 3

Pregunta
How much cooperation should managers gain from staff before, during and after a new ICT system is introduced?
Respuesta
  • Full cooperation
  • A good amount of cooperation
  • Average levels of cooperation
  • Not much cooperation at all

Pregunta 4

Pregunta
Why do some people fear change of an ICT system?
Respuesta
  • They may fear being ridiculed
  • They could fear being demoted
  • They could be stubborn
  • They may not be feeling like change at a certain time of year
  • They may be fearful of younger staff members being promoted above them

Pregunta 5

Pregunta
Some existing skills not required when a new ICT system is introduced
Respuesta
  • True
  • False

Pregunta 6

Pregunta
If a new ICT system is introduced, what is likely to be the result for staff?
Respuesta
  • Entire levels of management may be removed
  • New staff roles may be created
  • The whole staff workforce would be fired
  • All staff would protest against change
  • Staff may be asked to do a greater variety of tasks
  • Working groups may be split up

Pregunta 7

Pregunta
Why would older staff members fear being made to look ridiculous after the introduction of a new ICT system?
Respuesta
  • Because younger staff may have greater ICT skills
  • Because they may fear being attacked by a computer
  • Because they could fear the system would steal their money
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