2005085
Descripción
Test por Miles Milla, actualizado hace más de 1 año
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Creado por Miles Milla
hace más de 9 años
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Pregunta 1
Pregunta
How effective an organization is in the marketplace compared with other organizations that offer similar products or services
Respuesta
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Competitiveness
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Stragegy
Pregunta 2
Pregunta
Plans that determine the direction an organization takes in pursuing its goal.
Respuesta
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Strategy
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Productivity
Pregunta 3
Pregunta
What are the Business Goals?
Respuesta
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Better Quality
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Higher productivity
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Lower Cost
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The ability to quickly respond to customer needs
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Competitiveness
Pregunta 4
Pregunta
The effective use of resources
Respuesta
-
Productivity
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Strategy
Pregunta 5
Pregunta
The ability and performance of an organization in the marketplace compared to other organizations that offer similar goods and services
Respuesta
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Competitiveness
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Strategy
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Productivity
Pregunta 6
Pregunta
Organization complete through some combinations of their marketing and operations functions
Respuesta
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Competitiveness
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Strategy
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Productivity
Pregunta 7
Pregunta
Minimum standards of acceptability for purchase
Respuesta
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Order qualifier
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Order winners
Pregunta 8
Pregunta
Allow products to be considered?
Respuesta
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Order Qualifier
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Order Winners
Pregunta 9
Pregunta
Create perception of being better than the competition and allow product to be purchased
Respuesta
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Order winners
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Order qualifiers
Pregunta 10
Pregunta
Are those purchasing criteria that customers perceive as minimum standards of acceptability for purchase. However, these may not be sufficient to get a customer to purchase from the organization.
Respuesta
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Order winners
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Order qualifiers
Pregunta 11
Pregunta
Are those purchasing criteria that cause the organization to be perceived as better than the competition
Respuesta
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Order winners
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Order qualifiers
Pregunta 12
Pregunta
How to achieve competitiveness?
Respuesta
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Identify consumer wants and or needs
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Pricing quality
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Advertising and promotion
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Inventory management
Pregunta 13
Pregunta
How to operations affect competitiveness?
Respuesta
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Cost, locations, Quality, Quick response, Flexibility, Inventory management, Supply chain management, Service, Managers and workers
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Cost, locations, Quality, Quick response, Flexibility, Inventory management, Supply chain management, Service, Managers and workers, Pricing and quality, Advertising and promotion
Pregunta 14
Pregunta
Four important operation questions?
Respuesta
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Cost?
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Quality?
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Time?
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Flexibility?
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Productivity?
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Pricing?
Pregunta 15
Pregunta
Easily switch production from one item to another
Respuesta
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Product Flexibility
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Time
Pregunta 16
Pregunta
Easily customize product/service to meet specific requirements of a customer
Respuesta
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Flexibility
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Time
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