23903066
Pregunta 1
Pregunta
What is the first step in developing an effective training program?
Respuesta
-
set objectives
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conduct training needs assessment
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evaluate training
-
design training
Pregunta 2
Pregunta
What is the last step in developing an effective training program?
Respuesta
-
design training
-
set objectives
-
evaluate training
-
deliver training
Pregunta 3
Pregunta
According to Goldstein a needs assessment should focus on all of the following levels EXCEPT:
Respuesta
-
organization
-
job
-
person
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industry
Pregunta 4
Pregunta
Trainee characteristics, training design, and the work environment can all affect learning and:
Respuesta
-
training evaluation
-
transfer of training
-
the delivery of training
-
the organization level needs
Pregunta 5
Pregunta
What design factor for the transfer of training teaches employees why something is done well as how it should be done?
Respuesta
-
identical elements
-
feedback
-
automaticity
-
general principles
Pregunta 6
Pregunta
____________ is an important concept of learning that allows trainees to determine how well they are learning the material.
Respuesta
-
identical elements
-
feedback
-
automaticity
-
general principles
Pregunta 7
Pregunta
What type of training session is relatively short, spread out over time and more effective in the long term
Respuesta
-
random training
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spaced training
-
part training
-
whole training
Pregunta 8
Pregunta
What sequencing of training is best used when components do not need to be taught separately?
Respuesta
-
pre-test/post-test
-
whole training
-
part training
-
overlearning
Pregunta 9
Pregunta
In this training method, specialized equipment or materials are used to portray a task situation
Respuesta
-
on-the-job training
-
modeling
-
audiovisual instruction
-
simulation
Pregunta 10
Pregunta
If an employee who just started as a restaurant cook was learning by cooking the food, this would clearly be an example of which type of training?
Respuesta
-
On the job training
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simulation
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auto instruction
-
lecture
Pregunta 11
Pregunta
You are training truck drivers and want to incorporate identical elements into your training. Which method would you use?
Respuesta
-
auto instruction
-
simulation
-
E-learning
-
conference
Pregunta 12
Pregunta
_____________ is most likely for higher level positions when the incumbent has significant performance deficiencies and the cost of finding a replacement is high.
Respuesta
-
on the job training
-
executive coaching
-
modeling
-
mentoring
Pregunta 13
Pregunta
What is the final type of criterion in a training program that deals with whether the training had its intended effects?
Respuesta
-
learning criteria
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behavior criteria
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results criteria
-
reactions criteria
Pregunta 14
Pregunta
What type of criteria would measure the skills and knowledge learning in training?
Respuesta
-
learning criteria
-
behavior criteria
-
results criteria
-
reactions criteria
Pregunta 15
Pregunta
Which design assesses trainees before and after training?
Respuesta
-
control group
-
pretest-post-test
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experimental
-
post-test
Pregunta 16
Pregunta
Which of the following is NOT a design factor listed in the textbook to enhance transfer of training?
Respuesta
-
general principles
-
feedback
-
blended learning
-
overlearning
Pregunta 17
Pregunta
What is a group design that compares trainees with a group of employees who have not received training
Respuesta
-
control group
-
experimental
-
modeling
-
simulation
Pregunta 18
Pregunta
What is a formal training program used for jobs that take years to fully train an employee?
Respuesta
-
modeling
-
mentoring
-
apprenticeship
-
on the job training
Pregunta 19
Pregunta
_________________ refers to how much the trainees liked the training and how much they believed they got out of it.
Respuesta
-
results criteria
-
reactions criteria
-
learning criteria
-
performance criteria
Pregunta 20
Pregunta
What are standards used for comparison that allows you to determine if training has been effective?
Respuesta
-
criteria
-
evaluation
-
results
-
reactions
Pregunta 21
Pregunta
What is the structure of a study?
Respuesta
-
criteria
-
design
-
needs assessment
-
goal setting
Pregunta 22
Pregunta
What criteria is concerned with what people are able to do at the end of training?
Respuesta
-
performance
-
training
-
learning
-
results
Pregunta 23
Pregunta
What criteria is concerned with what the person's performance is on the job?
Respuesta
-
training
-
performance
-
learning
-
behavior
Pregunta 24
Pregunta
What is the criteria that refers to what a person learned in training, which is frequently done in college exams?
Respuesta
-
learning
-
performance
-
behavior
-
evaluation
Pregunta 25
Pregunta
The development of a new training program should always include a ______________ component.
Respuesta
-
performance
-
learning
-
evaluation
-
experiment
Pregunta 26
Pregunta
_______________ criteria concern the trainee's behavior on the job that might have been due to training.
Respuesta
-
behavior
-
learning
-
performance
-
reactions
Pregunta 27
Pregunta
________________ criteria deals with whether the training had its intended effect. This is the bottom line for effectiveness of a training program.
Respuesta
-
results
-
reactions
-
evaluation
-
training
Pregunta 28
Pregunta
What is it called when trainees watch someone perform a task and then reenact what they have seen?
Respuesta
-
modeling
-
mentoring
-
role play
-
blended learning
Pregunta 29
Pregunta
A ____________________ is a type of simulation in which the trainee pretends to be doing a tak
Respuesta
-
role play
-
modeling
-
mentoring
-
on the job training
Pregunta 30
Pregunta
When multiple methods are combined, ___________________ can be produced.
Respuesta
-
blended learning
-
modeling
-
role play
-
E-learning
Pregunta 31
Pregunta
_____________ is a special kind of work relationship between two employees in which the more experienced one offers career guidance, counseling, and emotional support and serves as a role model, to the less experienced one.
Respuesta
-
mentoring
-
modeling
-
role play
-
blended learning
Pregunta 32
Pregunta
_______________ is concerned with the person's performance on the job than in the training setting.
Respuesta
-
behavior criteria
-
results criteria
-
performance level criteria
-
reactions criteria
Pregunta 33
Pregunta
_________________ means that the responses in the training situation are identical to those in the job situation.
Respuesta
-
identical elements
-
automaticity
-
overlearning
-
general principles
Pregunta 34
Pregunta
______________ refers to giving the trainee practice beyond what is necessary to reach a criterion for success in training.
Respuesta
-
overlearning
-
part training
-
whole training
-
massed training
Pregunta 35
Pregunta
_________________ means that trainees can perform tasks smoothly without having to mentally monitor or pay attention to how they are performing.
Respuesta
-
overlearning
-
automaticity
-
identical elements
-
part learning
Pregunta 36
Pregunta
_____________ training refers to breaking a task into components that are learned one at a time. _______________ training occurs when the same entire task is taught at one time rather than breaking it into individual components.
Respuesta
-
massed, spaced
-
spaced, massed
-
whole, part
-
part, whole
Pregunta 37
Pregunta
A training session that is long in duration and takes place over a relatively short period of time is called?
Respuesta
-
massed
-
spaced
-
whole
-
part
Pregunta 38
Pregunta
What is a training session called that is relatively short and spread out overtime?
Respuesta
-
whole
-
spaced
-
massed
-
part
Pregunta 39
Pregunta
______________ is the use of electronic tools to provide training
Respuesta
-
E-learning
-
Auto
-
Lecture
-
Programmed
Pregunta 40
Pregunta
______________ instruction divides the material to be covered into a series of individual chunks or frames. It's a form of auto instruction.
Respuesta
-
Audio visual
-
Programmed
-
Lecture
-
E-learning
Pregunta 41
Pregunta
A(n) ____________________ is conducted to determine which employees need training and what the content of their training should be.
Respuesta
-
Needs assessment
-
Content assessment
-
Training assessment
-
Behavioral assessment
Pregunta 42
Pregunta
A _______________ needs assessment is concerned with the nature of the tasks involved in each job.
Respuesta
-
job level
-
performance level
-
person level
-
organizational
Pregunta 43
Pregunta
______________ resources are wasted if a needs assessment is not done.
Respuesta
-
organizational
-
training
-
design
-
measuring
Pregunta 44
Pregunta
Most organizational training is conducted with the expectation that employees will apply what they have learned on the job. This is called __________________.
Respuesta
-
Transfer of training
-
E-learning
-
simulation
-
auto instruction
Pregunta 45
Pregunta
The __________________ level is concerned with the objectives of the organization and how they are addressed by the performance of employees
Respuesta
-
organizational
-
job
-
person
-
industry
Pregunta 46
Pregunta
This level is concerned with how well job applicants or present employees are able to do job tasks.
Respuesta
-
person
-
organization
-
job
-
industry
Pregunta 47
Pregunta
Without some form of _______________, it is doubtful that learning can occur
Respuesta
-
E-learning
-
Feedback
-
Training
-
Automaticity
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