2596448
Pregunta 1
Pregunta
Competitive strategy determines the structure, features, and functions of every information system
Respuesta
- True
- False
Pregunta 2
Pregunta
What DOESN'T affect buyer power?
Respuesta
-
Barriers to entry
-
Number of customers
-
Cost of changing
-
Size of order
-
Differences between competitors
Pregunta 3
Pregunta
Porter's four competitive strategies can result in a combination of each of these except:
Respuesta
-
Cost Leader, Industry Wide
-
Cost Leader, Differetiation
-
Differentiation, Industry Wide
-
Industry Segment, Differentiation
Pregunta 4
Pregunta
Which is NOT a primary activity in the value chain?
Respuesta
-
Operations
-
Service
-
Procurement
-
Marketing and Sales
Pregunta 5
Pregunta
What is a Business Process?
Respuesta
-
Cost of inputs + Cost of activities
-
Value of all outputs - Costs
-
Network of activities that generate value by transforming inputs into outputs
-
A collection of something
Pregunta 6
Pregunta
Social Media Information supports the sharing of content among a network of uers
Respuesta
- True
- False
Pregunta 7
Pregunta
Business processes vary in cost and effectiveness
Respuesta
- True
- False
Pregunta 8
Pregunta
The two ways IS provides competitive advantages are: product implementations and process implementations
Respuesta
- True
- False
Pregunta 9
Pregunta
The tree types of capital are: Traditional, Human, and ________.
Respuesta
-
Technological
-
Owned
-
Social
-
Invested
Pregunta 10
Pregunta
What are the Four Pillars of a Hyper-Social Organization?
Respuesta
-
Consumers become Humans
-
Market Segments become Tribes
-
Structure and Control becomes Messiness
-
Consumers become Tribes
-
Channels becomes Networks
Pregunta 11
Pregunta
Which is NOT included in dynamic processes?
Respuesta
-
Usually requires human judgements
-
All decisions can be made by computers
-
Flexible, informal, and adaptive
-
Involves strategic decisions
Pregunta 12
Pregunta
Companies should monitor unfavorable reviews and delete them in a timely manner because unfavorable reviews provide no benefit to the companies or consumers
Respuesta
- True
- False
Pregunta 13
Pregunta
Reputation management services are a tool for ____________ activity in SEAMS
Respuesta
-
Measure
-
Sense
-
Engage
-
Activate
Pregunta 14
Pregunta
Which of the following is an example of a dynamic process?
Respuesta
-
Social Netowkring
-
Customer Returns
-
Order Entry
-
Purchasing
Pregunta 15
Pregunta
Process efficiency is the measure of the process inputs and outputs
Respuesta
- True
- False
Pregunta 16
Pregunta
Which of the following is an example of IS improving the quality of a business process?
Respuesta
-
Augmenting a human
-
Performing an Activity
-
Controlling Process Flow
Pregunta 17
Pregunta
Which of the following does NOT cause information silos?
Respuesta
-
Different departments have common long term goals
-
Different personal and workgroup needs
-
Duplicated and inconsistent data
-
Data isolated in islands of automation
Pregunta 18
Pregunta
A way to limit information silos is to store a single copy of the data in a shared database, and revising business processes and applications to use that database
Respuesta
- True
- False
Pregunta 19
Pregunta
In a CRM system, what is not one of the four phases of the customer life cycle?
Respuesta
-
Attract
-
Categorize
-
Sell
-
Support and Resell
-
Research
Pregunta 20
Pregunta
An Enterprise Resource Planning (ERP) is a suite of applications (modules), a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform
Respuesta
- True
- False
Pregunta 21
Pregunta
Why is it important to have ethical data?
Respuesta
-
Provides answers the researcher is looking for
-
It leads to principled deccisions
-
Trust in the data source
Pregunta 22
Pregunta
More colors and text will improve your data visualization
Respuesta
- True
- False
Pregunta 23
Pregunta
Which of the following should you check to understand infographics?
Respuesta
-
Data Alterations
-
Data Source
-
Data Presentation
-
All of the above
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