2725481
Descripción
Test por Paris Ting, actualizado hace más de 1 año
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Creado por Paris Ting
hace más de 9 años
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Pregunta 1
Pregunta
What does nonverbal behavior communicate?
Respuesta
-
Relational messages
-
Status
-
assimilation
-
anxiety
-
deception
Pregunta 2
Pregunta
what are the 6 nonverbal codes
Respuesta
-
facial expressions
-
proxemics
-
semioticcs
-
seperation
-
eye contact
-
gestures
-
chronemics
-
silence
-
dialogue
Pregunta 3
Pregunta
define "semiotics"
Respuesta
-
analysis of the nature of & relationship between signs. Study of signs & symbols of communication & their meanings. Study of meaning in tattoos, ads, clothing's, etc. multiple meanings usually take place.
-
places that are defined by cultural practices- languages spoken, identities enacted, rituals performed, and often change with flux of people.
-
contact vs. non contact cultures.
Pregunta 4
Pregunta
What are cultural identities & cultural spaces?
Respuesta
-
home
-
neighborhood
-
regionalism
-
land
-
cars
-
town
Pregunta 5
Pregunta
Define "Postmodern cultural space"
Respuesta
-
places that are defined by cultural practices- languages spoken, identities enacted, rituals performed- and often change with flux of people.
-
when individuals or groups neither retain their cultural heritage nor maintain positive contacts with the other cultural groups.
Pregunta 6
Pregunta
define "migrant"
Respuesta
-
type of cultural adaption in which individuals maintain both their original culture & their daily interactions with other people
-
an individual who leaves the primary cultural context that they were raised in & moves to a new cultural context for an extended time (short or long term) and can be voluntary or involuntary
Pregunta 7
Pregunta
What is a sojourner?
Respuesta
-
someone who travels for a limited time & with a specific purpose
-
individuals or families that often voluntarily leave one country to live in another
Pregunta 8
Pregunta
What is an immigrant?
Respuesta
-
someone who travels for a limited time & with a specific purpose
-
individuals/families that often voluntarily leave on country to live in another
Pregunta 9
Pregunta
Name the migrant-host relationships
Respuesta
-
assimilation
-
separation
-
integration
-
marginalization
-
cultural hybridity
-
culture shock
Pregunta 10
Pregunta
assimilation is a type of cultural adaptation in which an individual gives up his or her own cultural heritage and adopts the mainstream cultural identity
Respuesta
- True
- False
Pregunta 11
Pregunta
What is separation?
Respuesta
-
a type of cultural adaptation in which an individual gives up his or her own cultural heritage and adopts the mainstream cultural identity
-
a type of cultural adaptation in which an individual retains his or her own original culture while interacting minimally with other groups.
-
type of cultural adaptation in which individuals maintain both their original culture & their daily interactions with other groups.
Pregunta 12
Pregunta
what is marginalization?
Respuesta
-
when individuals or groups neither retain their cultural heritage nor maintain positive contacts with the other cultural groups.
-
migrants & families who often combine the four different modes of relating to the host society depending on the issues.
-
type of cultural adaptation in which individuals maintain both their original culture & their daily interactions with other groups.
Pregunta 13
Pregunta
what is integration?
Respuesta
-
a type of cultural adaptation in which an individual gives up his or her own cultural heritage and adopts the mainstream cultural identity.
-
a type of cultural adaptation in which an individual retains his or her original culture while interacting minimally with other groups.
-
a type of cultural adaptation in which an individual maintains both their original culture & their daily interactions with other people.
Pregunta 14
Pregunta
What two components are apart of the transition model?
Respuesta
-
Flight approach
-
Fight approach
-
Run approach
-
Duck approach
Pregunta 15
Pregunta
The Flight approach is when an individual uses trial & error to coping with a new situation
Respuesta
- True
- False
Pregunta 16
Pregunta
The Flight approach is a strategy to cope with a new situation, being hesitant or withdrawn from the new environment.
Respuesta
- True
- False
Pregunta 17
Pregunta
What is "flex"?
Respuesta
-
a combination between flight approach and fight approach
-
when you show off your muscles
-
process of adaption through stress, adjustment & growth
Pregunta 18
Pregunta
The integrative model is the goal of effective intercultural communication through reducing of anxiety & seeking of information.
Respuesta
- True
- False
Pregunta 19
Pregunta
The integrative model is?
Respuesta
-
the process of adaption through stress, adjustment, and growth
-
the process of adaption through age, gender, and preparation
Pregunta 20
Pregunta
What is the "U" curve
Respuesta
-
best known as the "culture shock model". Feelings of excitement & anticipation to shock & disorientation to gradual adaptation
-
best known for the re-entry. This occurs when the individual returns home
Pregunta 21
Pregunta
Three parts to the "U" curve
Respuesta
-
excitement & adaption
-
laughter & tears
-
shock & disorientation
-
gradual adaptation
Pregunta 22
Pregunta
define culture shock
Respuesta
-
relatively short-term feeling of disorientation
-
feeling like you need to go home
-
experiencing a new country and hating it and judging everyone
Pregunta 23
Pregunta
What is the Anxiety & Uncertainty Management Model?
Respuesta
-
the goal of effective intercultural communication that can be reached by reducing anxiety & seeking information
-
the goal of finding others with shared interests and learning to speak their language and avoiding culture shock.
-
the goal of preparation and expectations when going to a new country. Younger people have an easier time adapting than older people, however older people have an easier time coming home
Pregunta 24
Pregunta
what is "individual influences on adaptation?
Respuesta
-
age, gender, preparation level and expectations when going to a new country. Younger people have an easier time adapting than older people, however older people have an easier time coming home
-
process of lessening uncertainty in adapting to a new culture by seeking information
-
state of being emotionally comfortable in a cultural context
Pregunta 25
Pregunta
What is Uncertainty Reduction?
Respuesta
-
process of lessening uncertainty in adapting to a new culture by seeking information
-
identity based on two or more cultural frames of reference.
-
the process of being to anxious so you lessen your interactions
Pregunta 26
Pregunta
What are the two kinds of uncertainty?
Respuesta
-
predictive uncertainty
-
explanatory uncertainty
-
unexplanatory uncertainty
-
unpredictive uncertainty
Pregunta 27
Pregunta
Predictive uncertainty is a sense of uncertainty that stems from the inability to predict what someone will say or do
Respuesta
- True
- False
Pregunta 28
Pregunta
Explanatory uncertainty is in the process of cultural adaptation, uncertainty that stems from the inability to explain why people behave the way that they do.
Respuesta
- True
- False
Pregunta 29
Pregunta
What are the outcomes of adaptation?
Respuesta
-
psychological health
-
functional fitness
-
intercultural identity
-
ethnocentrism
-
gender roles
-
cultural values
Pregunta 30
Pregunta
Functional fitness is?
Respuesta
-
the ability to function in daily life in many different contexts
-
identity based on two or more cultural frames of reference
Pregunta 31
Pregunta
psychological health is?
Respuesta
-
the ability to function in daily life in many different contexts
-
state of being emotionally comfortable in a cultural context
Pregunta 32
Pregunta
what is intercultural identity?
Respuesta
-
identity based on two or more cultural frames of reference
-
the ability to function in daily life in many different contexts
Pregunta 33
Pregunta
What is the phenomenological model?
Respuesta
-
research approach that seeks in depth explanations of human experiences. In three steps- taking things for granted, making sense of new patterns, and coming to understanding new information.
-
some loss and some gain, through flight, fight, and flex
Pregunta 34
Pregunta
What are the 3 steps to the phenomenological model?
Respuesta
-
taking things for granted?
-
crying in a corner
-
making sense of new patterns
-
asking for forgiveness
-
coming to an understanding of new information
Pregunta 35
Pregunta
what is liminality?
Respuesta
-
sense of in-betweennes that develops as a result of frequent cultural border crossings.
-
experiencing being between 2 or more cultural positions
Pregunta 36
Pregunta
what is multicultural identity?
Respuesta
-
sense of in-betweenness that develops as a result of frequent cultural border crossings.
-
experiencing being between 2 or more cultural positions.
Pregunta 37
Pregunta
define "Folk Culture"
Respuesta
-
traditional & non mainstream cultural activities that are not financially driven
-
the popular activities that hold a social function
Pregunta 38
Pregunta
What are the 4 significant characteristics of popular culture?
Respuesta
-
it is produced by cultural industries
-
it differs from folk culture
-
it is only found on the radio
-
it is everywhere
-
it fills a social function
-
everywhere likes popular culture
Pregunta 39
Pregunta
What is Stuart Hall's encoding & decoding?
Respuesta
-
encoding is the process of creating a message for others to understand.
-
decoding is the process of interpreting a message.
-
encoding is done on a computer
-
decoding only happen when you interpret the right message
Pregunta 40
Pregunta
What is the notion of resisting?
Respuesta
-
members of any culture have diverse reactions to popular images, and it is important to asses for communication, culture, context, and power. You must know the historical contexts, and have critical views on the "rewriting" of past injustices.
-
You resist how new culture effects your life and you use popular images to asses culture and communication. You do not know historical contexts and you do not have a critical viewpoint.
Pregunta 41
Pregunta
Cultural imperialism is domination through the spread of cultural products
Respuesta
- True
- False
Pregunta 42
Pregunta
cultural imperialism is the domination through the spread of media
Respuesta
- True
- False
Pregunta 43
Pregunta
media imperialism is the domination or control through media.
Respuesta
- True
- False
Pregunta 44
Pregunta
What are the 6 intercultural relationship dialectics?
Respuesta
-
personal-contextual
-
interpersonal-contextual
-
differences-similarities
-
cultural- individual
-
priviledge-disadvantage
-
older-younger
-
static-dynamic
-
history/past-present/future
-
happy-sad
Pregunta 45
Pregunta
What are benefits of intercultural relationships?
Respuesta
-
acquire specific & general cultural knowledge beyond our local communities
-
breaking down & getting beyond stereotypes
-
acquire new skills sets (cooking, language)
-
get to have deeper conversations
Pregunta 46
Pregunta
What are challenges of intercultural relationships?
Respuesta
-
you are being racist
-
dealing with cultural differences
-
tendency to stereotype
-
you think you are better then them
-
anxiety
-
depression
-
challenge to explain relationship to others
Pregunta 47
Pregunta
define "Guanxi"
Respuesta
-
chinese word for superficial
-
chinese term for relational network. "relationships of social connection built on shared identities such as native place, kinship, or attending the same school"
-
chinese terms for being involved with someone of a different culture that you met from school or work.
Pregunta 48
Pregunta
What are the layers of Lewin's Friendship Concentric Circle?
Respuesta
-
outerboundary- superficial information
-
middle circle- personal information
-
inner circle- very personal, private information
-
center- marriage and same culture
-
outercircle- very basic information
Pregunta 49
Pregunta
define "cognitive consistency"
Respuesta
-
having a logical connection between existing knowledge and a new stimulus
-
having an attraction that is the same throughout a certain number of years
-
individuals have similar traits to yours
Pregunta 50
Pregunta
what is the "similarity principle"
Respuesta
-
having a logical connection between existing knowledge and a new stimulus
-
a relational attraction suggesting that individuals tend to be attracted to people they perceive to be similar to themselves.
Pregunta 51
Pregunta
What is the proximity principle?
Respuesta
-
individuals create interpersonal relationships based off who's close by.
-
creating relationships based off similarities
Pregunta 52
Pregunta
What are Romano's characteristics of challenges in international marriages?
Respuesta
-
cultural values
-
eating and drinking habits
-
sleeping habits
-
attitudes regarding time usage
-
language issues
-
religion
-
place of residence
-
dealing with anxiety/ stress due to negotiating differences
-
social stigma/opposition
-
how to raise children
Pregunta 53
Pregunta
what are the 4 couple styles interaction to work out power balance in the intercultural relationship?
Respuesta
-
submission style
-
compromise style
-
obliteration style
-
consensus style
-
conflict style
-
opportunity style
Pregunta 54
Pregunta
what is the submission style ?
Respuesta
-
each gives up parts of their cultural habits. this seems fair, but both parties must be okay with what they give up.
-
the most common. one partner submits to the culture of the other- maybe different in public vs private
-
attempt to erase individual culture to make "new" culture. "Home" to neither, and is not good for long term
Pregunta 55
Pregunta
Compromise style is when each gives up parts of their cultural habits, but it is only fair when both are okay with what they give up.
Respuesta
- True
- False
Pregunta 56
Pregunta
The consensus style is the most desirable and is a negotiation and both parties are happy with overall changes.
Respuesta
- True
- False
Pregunta 57
Pregunta
define "conflict"
Respuesta
-
destructive and confrontational. both parties do not agree and there is no order.
-
involving a perceived or real incompatibility of goals, values, expectations, processes, or outcomes between two or more interdependent individuals or groups
-
values and expectations create havick and both parties leave feeling like they are now independent.
Pregunta 58
Pregunta
what are the 2 orientations of conflict?
Respuesta
-
opportunity
-
conflict as destructive
-
values
-
peace offered
Pregunta 59
Pregunta
steps of Opportunity conflict:
Respuesta
-
conflict is a normal useful process
-
conflict is not okay
-
all issues subject to change through negotiation
-
direct confrontation & conciliation are valued
-
direct confrontation & conciliation are not valued
-
conflict is a necessary renegotiation of an implied contract- redistribution of opportunity, release of tensions, renewal of relationships
Pregunta 60
Pregunta
what the steps to conflict as destructive:
Respuesta
-
conflict is a destructive disturbance of the peace
-
it is peaceful to have conflict
-
social system should not be adjusted to meet the needs of members, rather members should adapt to est. values.
-
confrontations leads to renewal
-
confrontations are destructive & ineffective
-
disputants should be disciplined
-
helps with negotiations
Pregunta 61
Pregunta
5 types of conflict:
Respuesta
-
affective conflict
-
conflict of interest
-
conflict of peace
-
value conflict
-
cognitive conflict
-
goal conflict
-
destructive conflict
-
opportunity conflict
Pregunta 62
Pregunta
affective conflict is conflict that differs on ideologies on special issues
Respuesta
- True
- False
Pregunta 63
Pregunta
affective conflict is:
Respuesta
-
incompatible emotions/ feelings
-
incongruent thought processes or perceptions
-
incompatible preference for course of action or plan to pursue
Pregunta 64
Pregunta
conflict of interest conflict:
Respuesta
-
incompatible preference for course of action or plan to pursue.
-
differ on ideologies on specific issues
-
disagree on preferred outcome or end state
Pregunta 65
Pregunta
goal conflict is a disagreement on preferred outcome or state
Respuesta
- True
- False
Pregunta 66
Pregunta
cognitive conflict is incongruent thought processes or perceptions
Respuesta
- True
- False
Pregunta 67
Pregunta
4 styles to approach conflict:
Respuesta
-
direct approach
-
indirect approach
-
emotional expressiveness approach
-
restraint approach
-
nonemotional approach
-
value approach
-
goal approach
Pregunta 68
Pregunta
what is the direct approach?
Respuesta
-
a view that the best way to deal with conflict is to use precise & specific language
-
a view that the best way to deal with a conflict is to use vague & non-specific language
-
a view that the best way to deal with conflict is by overt displays of feelings
Pregunta 69
Pregunta
what is restraint approach?
Respuesta
-
a view that the best way to deal with conflict is by hiding or suppressing feelings & emotions
-
a view that the best way to deal with conflict is to use precise & specific language
-
a view that the best way to deal with conflict is by overt displays of feelings
Pregunta 70
Pregunta
Indirect approach is by using overt displays of feelings
Respuesta
- True
- False
Pregunta 71
Pregunta
4 styles to combining the approaches of conflict:
Respuesta
-
discussion style
-
engagement style
-
value style
-
opportunity style
-
liminality style
-
accommodating style
-
dynamic style
Pregunta 72
Pregunta
what is the discussion style?
Respuesta
-
combines direct & emotional expressive approaches
-
combines the indirect & emotional restrained approaches
-
combines direct & emotional restrained approaches
Pregunta 73
Pregunta
what is the engagement style?
Respuesta
-
combine the direct & emotional restrained approaches
-
combine direct & emotional expressive approaches
-
combines the indirect & emotional restrained approaches
Pregunta 74
Pregunta
what is the accommodating style?
Respuesta
-
combines the indirect & emotional expressive approach
-
combines direct & emotional restrained approach
-
combines the indirect & emotional restrained approach
Pregunta 75
Pregunta
what is the dynamic style?
Respuesta
-
combines the indirect & emotional expressive approach
-
combines the direct & emotional expressive approach
-
combines the indirect & emotional restrained approach
Pregunta 76
Pregunta
7 suggestions for managing intercultural conflict:
Respuesta
-
stay centered, do not polarize
-
maintain contact
-
identify your preferred style
-
immediately shut down
-
be willing to forgive
-
do not be open for change
Pregunta 77
Pregunta
define "facework"
Respuesta
-
the most important dimension of intercultural communication competence
-
communication strategies used to "save" our own or someone else's "face" or public image
-
to ease in with an individual on how to cope with situations in which a great deal is unknown
Pregunta 78
Pregunta
4 individual components of intercultural communication competence:
Respuesta
-
motivation
-
knowledge
-
liminality
-
attitudes
-
peace
-
behaviors & skills
Pregunta 79
Pregunta
what is motivation?
Respuesta
-
perhaps the most important dimension of intercultural communication competence. the desire to make a commitment in relationships, to learn about the self & others, and to remain flexible.
-
as an individual component of intercultural communication competence, the quality of knowing about oneself (that is, one's strengths & weaknesses) other, & various aspects of communication.
-
tolerance of ambiguity, empathy, and nonjudgementalism.
Pregunta 80
Pregunta
what is knowledge?
Respuesta
-
perhaps the most important dimension of intercultural communication competence. the desire to make a commitment in relationships, to learn about the self & others, and to remain flexible.
-
tolerance for ambiguity, empath, nonjudgementalism
-
as an individual component of intercultural communication competence, the quality of knowing about oneself (that is, one's strengths & weaknesses) others, & various aspects of communication
Pregunta 81
Pregunta
3 parts to knowledge:
Respuesta
-
self-knowledge
-
other-knowledge
-
linguistic-knowledge
-
value-knowledge
-
facework-knowledge
Pregunta 82
Pregunta
what is the "platinum rule"
Respuesta
-
treat others how you would like to be treated
-
do unto others as they themselves would have done unto them
Pregunta 83
Pregunta
4 levels of intercultural competence:
Respuesta
-
interaction competence
-
unconscious incompetence
-
conscious incompetence
-
contextual competence
-
conscious competence
-
unconscious competence
Pregunta 84
Pregunta
Unconscious Competence is when one communicates without adapting their communication style & not thinking about why it may not be effective
Respuesta
- True
- False
Pregunta 85
Pregunta
Conscious incompetence is communication that goes smoothly but not a conscious process; analytic & holistic parts are functioning together, knowing when to "let go" & rely on your holistic cognitive processing; flow
Respuesta
- True
- False
Pregunta 86
Pregunta
Conscious incompetence is:
Respuesta
-
when one communicates without adapting their communication style & not thinking about why it may not be effective
-
when one is aware that interaction is not going well, but doesn't understand why
-
teach at the conscious, intentional level; analytical thinking & learning; reaching this level is necessary in becoming a competent communicator.
Pregunta 87
Pregunta
Conscious competence is the conscious, intentional level; analytical thinking & learning; reaching this level is necessary in becoming a competent communicator
Respuesta
- True
- False
Pregunta 88
Pregunta
unconscious competence is communication that goes smoothly but not a conscious process; analytic & holistic parts are functioning together; knowing when to "let go" & rely on your holistic cognitive processing; flow
Respuesta
- True
- False
Pregunta 89
Pregunta
how may contextual components of intercultural communication competence be constrained?
Respuesta
-
historical & political contexts
-
just political contexts
-
power positions within contexts
-
economic contexts
-
geographical contexts
Pregunta 90
Pregunta
How do you apply knowledge about intercultural communication?
Respuesta
-
entering into dialogue- "keep the cultural conversation going"
-
stop learning about different cultures altogether
-
becoming interpersonal allies- recognize power & privileges, impact of history & develop orientation of affirmation
-
building coalitions
-
start dating interculturally
-
social justice & transformations
-
forgiveness- promote this
-
transform
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