Name 5 important things to look out for when testing a cell phone or tablet
Respuesta
Microphone
Accepts SIM card
Camera
Memory Card
If the pictures on the item more or less matches the seller
How many movies and songs you can download from it
Will it still work after putting it in water
Whether it's still under guarantee from the original supplier
Pregunta 2
Pregunta
On the battery of a cellphone there is a white sticker with a red stripe, what does it mean when the sticker is completely red?
Respuesta
Water damage
Battery full
Double battery power
Original battery
It means nothing
Pregunta 3
Pregunta
Name 5 selling features on cellphones excluding: "its got internet"
Respuesta
You can make a tethering and wifi hotspot
It's got retina display
The megapixels of the camera
The battery life
The repair guarantee
It can make calls
It can take pictures
It's got a battery
It's got internet
Pregunta 4
Pregunta
Name 5 selling features on tablets
Respuesta
Size of the screen
Operating system
Calling capabilities
Smaller mobile laptop
Keeping you in touch
Gives you SWAG
You can use it to take stunning photos
You can connect ALL of them to a docking station
It makes you coffee
Pregunta 5
Pregunta
What's the difference between an iPad tablet and a Samsung tablet?
Respuesta
You can't make calls on an iPad, but you can on some Samsung
Apps on Samsung is free, Apps on iPad you have to pay for
The operating system
iPad graphics are better than Samsung
iPad doesn't take an external memory card - Samsung can on most models
You can't use Whatsapp on either of them
They both have USB ports
Samsung only wants an original charger, iPad you can use anything
Nothing - it's just the names
Pregunta 6
Pregunta
Vision Statement of Cash Crusaders:
Striving everyday to be a first choice retailer, by empowering ordinary people to give the best deals to the people you know.
Respuesta
True
False
Pregunta 7
Pregunta
What is the guarantee period on 2nd hand cell phones and tablets?
Respuesta
6 Months, excluding the software, battery and charger
6 Months repair guarantee on everything
12 Months if it has a box
6 Months exchange guarantee on everything
Pregunta 8
Pregunta
When would we allow an exchange on a 2nd hand tablet or cell phone?
Respuesta
When the customer asks nicely
When the item is brought back within 7 days after purchase and there is really something wrong with it and you've cleared it with the manager
When the customer gives you money to do it
If the customer wants to exchange for something else