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communication through exchange of letters in known as correspondence
Pregunta 2
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According to Hanson, “Business letter is the process of accomplishing a business transaction in written form.”
Pregunta 3
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Everyone is Mr., Mrs., Miss, or Ms. even though they are architects, engineers, etc. is a Signature
Pregunta 4
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The letter head is the first part of the business letter.It includes all of some of the information bellow:
Pregunta 5
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The date is written to 20 spaces from the upper edge of the paper, or 2 lines bellow the letterhead.
Pregunta 6
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The Inside Address is placed two to ten lines below the date
Pregunta 7
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-Use commonly understood words and phrases
-Avoid humour, jargon, idioms, slang
-Consider decision-making style of recipient's culture
Is about the culture ?
Pregunta 8
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Dear Mr.Smith: is a example about the signature
Pregunta 9
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The message should be short, clear, easy to read, polite, and grammatically correct.
Pregunta 10
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Sometimes business letters are written to create and enhance goodwill.
Pregunta 11
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Simplicity. Is a inner features of agood business letter.
Pregunta 12
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The Inside Address shouldn't be identical to the one written in the envelope.
Pregunta 13
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In the United States people use two periods -colon (:)after the salutation in the business correspondence and a comma (,) after the salutation in the personal correspondence.
Pregunta 14
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It is necessary to have the signature machine typed because many signatures are partially or totally illegible.
Pregunta 15
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if you are going to include a courtesy copy or “CC”,write it on the left side, two lines after the signature or any other annotation that comes before is a extra copies