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Descripción
Pregunta 1
Pregunta
Which of the following is NOT one of the five disciplines of "the learning
organization"?
Respuesta
-
Mental models
-
Strategic thinking
-
Personal mastery
-
Team learning
Pregunta 2
Pregunta
Knowing the steps to take when creating an Excel spreadsheet is an example of
what kind of knowledge?
Respuesta
-
Explicit knowledge
-
Tacit knowledge
-
Intellectual knowledge
-
Functional knowledge
Pregunta 3
Pregunta
Which of the following is NOT a principle of andragogy?
Respuesta
-
Learners are dependent on the teacher.
-
Learners are motivated intrinsically.
-
Learners want to participate in the learning.
-
Negative self-concept can be a barrier to learning.
Pregunta 4
Pregunta
Adaptive Character of Thought theory highlights three stages of learning. Which of
the following is NOT one of them?
Respuesta
-
Procedural knowledge
-
Declarative knowledge
-
Knowledge compilation
-
Experiential knowledge
Pregunta 5
Pregunta
At what stage in the Instructional Systems Design Process would the unit quizzes of
a training program be developed?
Respuesta
-
Needs analysis stage
-
Evaluation stage
-
Delivery stage
-
Design stage
Pregunta 6
Pregunta
Which of the following is NOT considered when conducting a training needs
analysis?
Respuesta
-
The performance needs of the employee
-
The task requirements of the job
-
The return on investment of the training
-
The organization's strategic priorities
Pregunta 7
Pregunta
For a training objective to be complete, it includes a statement that describes the
learning outcome in terms of:
Respuesta
-
Performance, condition, criterion
-
Knowledge, behaviour, impact
-
Content, schedule, audience
-
Budget, location, evaluation
Pregunta 8
Pregunta
When delivering a workshop designed to update one's Excel spreadsheet skills,
how would you set up the room?
Respuesta
-
U-shape
-
Round tables
-
Classroom
-
Team seating
Pregunta 9
Pregunta
When training employees on complex machinery requiring a number of sequential
steps, which of the following learning methods should be used?
Respuesta
-
A whole-learning approach involving massed practice
-
A part-learning approach involving distributed practice
-
A part-learning approach involving massed practice
-
A whole-learning approach involving distributed practice
Pregunta 10
Pregunta
According to Kirkpatrick's hierarchical model of training evaluation, if you wanted
employees to use a new selling technique as a result of a training course, which
level of evaluation would you focus in?
Respuesta
-
Level 1 - Reaction
-
Level 2 - Learning
-
Level 3 - Behaviour
-
Level 4 - Results
Pregunta 11
Pregunta
Which of the following is NOT a training delivery issue?
Respuesta
-
Participant fear
-
Instructor credibility
-
Quizzes
-
Seating arrangements
Pregunta 12
Pregunta
The first step in the preparation of delivering a training program is:
Respuesta
-
Developing a lesson plan
-
Choosing the trainer
-
Scheduling the training program
-
Determining the equipment required
Pregunta 13
Pregunta
Which of the following defines job-related competencies?
Respuesta
-
Employee job-related assessments
-
Job-related knowledge, skills, and abilities
-
Job-related performance criteria
-
Job-related responsibilities
Pregunta 14
Pregunta
Which four variables does the COMA model of training evaluation measure?
Respuesta
-
Cognitive Variables, Organizational Environment, Motivation, Attitudes
-
Cognitive Variables, Openness to Learning, Methods of delivery, Aptitude
-
Classroom Set-up, Organization of Materials, Methods of Instruction, Assessment of Participants' Reactions
-
Content, Organization of Lessons, Materials, Attendance
Pregunta 15
Pregunta
What type of training evaluation measures the worthiness or effectiveness of a
training program?
Respuesta
-
Formative Evaluation
-
Reaction evaluation
-
Descriptive evaluation
-
Summative evaluation
Pregunta 16
Pregunta
Which of the following learning organization characteristics refers to the images and
assumptions that people have about themselves and the world?
Respuesta
-
Systems Thinking
-
Mental Models
-
Personal Mastery
-
Shared Vision
Pregunta 17
Pregunta
All of the following are post-training initiatives used to enhance the transfer of
training EXCEPT:
Respuesta
-
Booster sessions
-
Debriefs
-
Feedback
-
Attentional advice
Pregunta 18
Pregunta
Groups of employees who share similar concerns and problems and meet regularly
to share their experiences and knowledge are called:
Respuesta
-
Communities of practice
-
Focus groups
-
Task forces
-
Self-directed teams
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