CHRP Diagnostic Exam - Workforce Planning and Talent Management

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Pregunta 1

Pregunta
Which of the following statements is false about workforce analytics?
Respuesta
  • Workforce analytics focuses on efficiency metrics
  • Workforce analytics correlates business and people data
  • Workforce analytics uncovers unique performance drivers within an organization
  • Workforce analytics measures HR's impact on the organization

Pregunta 2

Pregunta
ABC restaurant has decided to bottle its special sauces and, as a result, will need to expand, open up a bottling plant, and hire new staff with different skills. What kind of forecasting will it engage to assess the number and type of people needed?
Respuesta
  • Event-based forecasting
  • Process-based forecasting
  • Transaction-based forecasting
  • Expansion-based forecasting

Pregunta 3

Pregunta
Which of the following describes SMART goals?
Respuesta
  • Specific, Meaningful, Actionable, Realistic, Timely
  • Specific, Measurable, Achievable, Relevant, Timely
  • Systems, Methods, Authority, Responsibility, Tactics
  • Strategic, Manageable, Accurate, Responsible, Tangible

Pregunta 4

Pregunta
Which of the following is NOT one of the personality characteristics found to be a predictor of high performance?
Respuesta
  • Optimism
  • Conscientiousness
  • Emotional Stability
  • Agreeableness

Pregunta 5

Pregunta
Which of the following employee sourcing methods can lead to discriminatory hiring practices?
Respuesta
  • Direct mail advertising
  • Job fairs
  • Advertising on job boards
  • Employee referral

Pregunta 6

Pregunta
Which of the following types of interview question tests for a candidate’s ability to make appropriate decisions under tight deadlines?
Respuesta
  • Stress-based question
  • Situational-based question
  • Knowledge-based question
  • Factual-based question

Pregunta 7

Pregunta
What process is used in organizations for reinforcing the organization's values, goals, and priorities?
Respuesta
  • Orientation process
  • On-boarding process
  • Performance management process
  • Socialization process

Pregunta 8

Pregunta
Which of the following is a "trait method" of performance evaluation?
Respuesta
  • Behavioural checklist method
  • Graphic rating scale method
  • Behaviour observation scale
  • Personal scorecard method

Pregunta 9

Pregunta
Which of the following is NOT a key performance category in a balanced scorecard?
Respuesta
  • Financial
  • Customer
  • Key Stakeholder
  • Process

Pregunta 10

Pregunta
Which of the following is NOT a step in a succession planning process?
Respuesta
  • Provide employees with developmental opportunities
  • Identify high-performing employees
  • Identify the skills needed to meet strategic objectives
  • Identify performance goals

Pregunta 11

Pregunta
Which of the following HR programs would effectively address a human resource surplus?
Respuesta
  • Worksharing
  • Hiring part-time workers
  • Contracting work out
  • Re-hiring retirees

Pregunta 12

Pregunta
Which of the following methods helps employers to determine their personnel supply?
Respuesta
  • Markov Models
  • Scenario Planning
  • Time Series Models
  • Trend/Ratio Analysis

Pregunta 13

Pregunta
Which of the following set of information is held in a skills inventory database?
Respuesta
  • Job applicant's knowledge, skills, abilities, and job preferences
  • Employees' skills, education, performance ratings, and career preferences
  • The knowledge, skills, and abilities required to perform specific jobs
  • The skill gaps and training needs of employees

Pregunta 14

Pregunta
Which of the following is true about boundaryless career model?
Respuesta
  • It enables employees to explore more than one career.
  • It can effectively address employees experiencing content career plateaus.
  • It allows employees to be "self-directed free agents".
  • It enables non-management employees to earn as much as management employees.

Pregunta 15

Pregunta
What is the purpose of creating a chart that consists of individuals who have the competencies required to fill senior management positions?
Respuesta
  • Training needs analysis
  • Succession planning
  • Job rotation program
  • Executive mentoring program

Pregunta 16

Pregunta
Which of the following is a reason for outsourcing?
Respuesta
  • To access specialized expertise
  • To gain access to foreign markets
  • To eliminate labour unions
  • To serve as a wake-up call for employees

Pregunta 17

Pregunta
What does it imply when the performance measures fail to assess all the competencies required to perform a job?
Respuesta
  • A criterion deficiency occurs.
  • A criterion contamination occurs.
  • A low criterion relevancy occurs.
  • The criterion assessment is unreliable.

Pregunta 18

Pregunta
When testing applicants, what do cognitive ability tests measure?
Respuesta
  • Ability to perceive and appraise others' feelings
  • Ability to apply ideas in real-life situations
  • Ability to learn, solve problems, and adapt to new situations
  • Ability to perform proficiently on a given task
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