Now imagine that your costumer wants to book a hotel stay for 5 nights and it's worth €1000 but he thinks that it is too expensive. What would you do first?
Respuesta
I would offer to become a NH Rewards member.
I would pass him through the hotel.
I would offer the rate without breakfast.
I would offer an Advance Purchase rate.
Pregunta 3
Pregunta
In which conditions can we confirm & assign rooms? (2 answers are correct)