4089114
Descripción
Test por Apoorv Jindal, actualizado hace más de 1 año
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Creado por Apoorv Jindal
hace alrededor de 9 años
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Pregunta 1
Pregunta
Who first thought of Zero Defects?
Respuesta
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Crosby
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Feigenbaum
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Juran
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Deming
Pregunta 2
Pregunta
Who developed the use of standardization in large-scale mass production using a moving assembly line?
Respuesta
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Frederick Winslow Taylor
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Frank Gilbreth
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Adam Smith
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Charles Babbage
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Henry Ford
Pregunta 3
Pregunta
Which came last in the development of manufacturing techniques?
Respuesta
-
Lean production
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Division of labour
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Mass production
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Craft production
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Interchangeable parts
Pregunta 4
Pregunta
What is the first stage in any quality improvement initiative ?
Respuesta
-
Planning
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Check the talk
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Analyse the data
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D. Management commitment
Pregunta 5
Pregunta
A fundamental attribute of TQM is
Respuesta
-
Drawing control charts
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Having team meetings
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Top management's direct involvement
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Meeting ISO 9000 audit
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All of the above
Pregunta 6
Pregunta
Process Diagnosis determines
Respuesta
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If the workers are doing their job
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The possible cause of a failure
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If control charts are in control
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When top management should talk to vendors
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If vendors are motivated
Pregunta 7
Pregunta
A change process in which an organization measures its execution against that of best-in-class organizations, decides how those organizations accomplished their execution levels, and uses the data to enhance its own execution
Respuesta
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Control Chart
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Cause and Effect Diagram
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Benchmarking
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Six Sigma
Pregunta 8
Pregunta
The picture represents which model of constraints of________?
Respuesta
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Project management
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Risk management
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Change management
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Six Sigma
Pregunta 9
Pregunta
For the normal distribution, the values less than two standard deviation away from the mean account for___
Respuesta
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95%
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95.45%
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94.6%
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94.45%
Pregunta 10
Pregunta
Which of the accompanying is not a purpose behind holding completed merchandise as an inventory?
Respuesta
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Larger shipments can result in reduced income freight cost and material handling cost.
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Production of products as and when the customers demand them can be uneconomical.
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Quantity discounts can result from larger purchase quantities.
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Backlogs in customer orders may not always be allowed.
Pregunta 11
Pregunta
All of the following are typically reasons for establishing a budget EXCEPT:
Respuesta
-
Pre-approved funding
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Monitoring of expenditures
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Variance analysis
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Development of standard costs
Pregunta 12
Pregunta
Which of the following sequence is true?
Respuesta
-
Sourcing → Inbound logistics → Conversion into finished goods → Outbound logistics → Retailing
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Sourcing → Conversion into finished goods → Inbound logistics → Outbound logistics → Retailing
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Inbound logistics → Sourcing → Conversion into finished goods → Outbound logistics → Retailing
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Sourcing → Inbound logistics → Outbound logistics → Conversion into finished goods → Retailing
Pregunta 13
Pregunta
Which of the following statements is true?
Respuesta
-
Dell supply chain believed in medium-term relationship with the suppliers with loosely held supplier network.
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Toyota supply chain believed in medium-term relationship with the suppliers with loosely held supplier network.
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Ford supply chain is both highly efficient as well as highly responsive.
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Dell supply chain propagated the concept of long-term relationship with the suppliers.
Pregunta 14
Pregunta
Match the transformations:
Column 1 Column 2
1. Exchange A. manufacturing
2. Physical B. making a sick person well
3. Physiological C. retailing
4. Storage D. warehousing
Respuesta
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1C, 2A, 3B, 4D
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1B, 2C, 3D, 4A
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1C, 2A, 3D, 4B
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1A, 2B, 3D, 4C
Pregunta 15
Pregunta
Which of the following illustrates an activity that does not include esteem ?
Respuesta
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training employees
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ordering parts from a supplier
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delivering the product to the customer
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accumulating parts in front of the next work center
Pregunta 16
Pregunta
In time study, the rating component is connected to determine
Respuesta
-
Standard time of a job
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Fixation of incentive rate
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Normal time of a worker
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Merit rating of a worker
Pregunta 17
Pregunta
The Road Map represents which methodology?
Respuesta
-
Six Sigma
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Human resource information system
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Business process management
Pregunta 18
Pregunta
What is the cpk for this process? Process Tolerance = 12, Process standard deviation = 3 Mean= 0
Respuesta
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1.333
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4
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0.25
-
0.667
Pregunta 19
Pregunta
Which is a Preventive Action technique ?
Respuesta
-
Pareto Analysis
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Cause and Effect diagrams
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Quality Planning
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Process Capability Studies
Pregunta 20
Pregunta
Six Sigma concepts were born in:
Respuesta
-
Allied Signal Ltd.
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General Electric Ltd.
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Chrysler Ltd.
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Motorola Ltd.
Pregunta 21
Pregunta
The person who propagated SIX SIGMA concepts in General Electric Ltd. Was:
Respuesta
-
Jack Welch
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Bob Smith
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Philip Crosby
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None of them
Pregunta 22
Pregunta
The first journal on quality was published by:
Respuesta
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U.S.A
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Japan
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Germany
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Britain
Pregunta 23
Pregunta
Rajiv Gandhi Award is a quality award given by:
Respuesta
-
Rajiv Gandhi Foundation
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Conferderation of Indian Industries
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Bureau of Indian Standard
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Indian Statistical Institute
Pregunta 24
Pregunta
Cause and Effect Diagram was first formulated by:
Respuesta
-
Juran
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Deming
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Taguchi
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Ishikawa
Pregunta 25
Pregunta
Who was generally credited with the phrase "Important few and trivial many" ?
Respuesta
-
Winston Churchill
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Ishikawa
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Juran
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Taguchi
Pregunta 26
Pregunta
Which of the following statements is NOT a ISO:9001 requirement?
Respuesta
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The organization shall determine the necessary competence for personnel performing work affecting product quality
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The organization shall establish and maintain a procedure to identify and have access to legal requirements that are applicable to quality aspects of its products and/or services.
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Top management shall ensure that the quality policy is appropriate to the purpose of the organization.
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A documented procedure shall be established to define requirements for determining potential non-conformity and their causes.
Pregunta 27
Pregunta
What is NOT a key results measure in European Model for Quality Management?
Respuesta
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Business Results
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Impact on Society
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Process Performance
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Customer Satisfaction
Pregunta 28
Pregunta
A run up on the range chart would mean?
Respuesta
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Process spread is deteriorating
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Process average is worsening
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Process average is improving
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Process spread is improving
Pregunta 29
Pregunta
How many records does ISO:9001 require?
Respuesta
-
1 to 10
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11 to 20
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21 to 30
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31 to 40
Pregunta 30
Pregunta
Kano Model shows the path towards:
Respuesta
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Satisfying a customer
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Delighting a customer
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Ensure basic needs of a customer
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None of the above
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