Workplace Readiness Skills Quiz #1

You are working at a graphic design firm. Your team is working on an important project and your team leader asks you to stay late to meet a deadline. Since you normally get off at 5 pm. from work, you previously agreed to take a neighbor to an important appointment at 6:30 p.m. What should you do?

Justice told his boss he would finish the financial report by Friday. Following through on his commitment is an example of which positive workplace trait?

Your plumbing crew is working on a new building project. You are assigned to cut pipe for the job. You notice that a peer employee is having great difficulty carrying a long section of pipe. What is the most appropriate action?

You have been working on a game design project with your manager who has been repeatedly using inappropriate language that makes you uncomfortable. What should you do?

Why is having diversity in the staff of an organization a good idea?

Shauna works at an advertising agency and recently had a verbal argument with a co-worker, Ashley. Since then, Ashley has openly treated Shauna with insulting behavior. What the BEST way for Shauna to resolve this conflict?

You work as a server at a local restaurant. A customer orders a particular fish dish as a dinner entrée, and sometime after ordering the dish, you learn from the kitchen manager that the fish has sold out. What is the BEST way to handle the situation?

Which of the following phrases is appropriate for a formal greeting for a presentation?

You are writing an email to Sally Smith who is a potential customer. What is the BEST way to begin your email to Sally Smith?

Laurette's supervisor asks her to select the best contractor for an upcoming construction job. Laurette narrows the choices down to four contractors. What is the process for making her decision?

Two employees working at a manufacturing company enter a shop floor to do work. One employee is wearing approved safety glasses but the other employee is not. Why should the employee be wearing safety glasses?

Part of being a civically responsible employee is understanding how the U.S. government operates. The job of the Legislative Branch is to _____ laws.

Simone is a corporate employee who is committed to lifelong learning. What is the BEST way that Simone can show her commitment?

When writing resumes, why do employers prefer professional references over personal ones?

Samuel works at a farm equipment company. Which of the following will help him decide what to do each day?

Maya worked 41 hours this week at a local hospital. She makes $12 per hour. Any hours over 40 hours are paid at time and a half, or 1.5. How much will Maya earn for her 41 hours of work this week?

Oki is a sales associate at a computer sales store. She notices an older man with tattered clothing enter the store. How should she first approach the customer?

You work at an accounting company and are furnished with a new tablet computer. After arriving to work, you turn it on and notice it is not functioning properly. This occurs after only one day of using the new tablet. What is the first course of action?

Which of the following is NOT a type of web browser?

What is the MOST important reason for cleaning the cache of your web browser after browsing on the Internet?

Maxwell has been asked to send a final urgent housing inventory report to a branch manager in a local real estate company. Which of the following applications/formats is most appropriate to create the housing inventory?