Pregunta 1
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A Workflow rule can only be triggered when a record is created.
Pregunta 2
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Which of the following permissions enables the System Administrator Profile to edit any record, regardless of the Sharing Model?
Pregunta 3
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Which of the following fields CAN NOT be a controlling field for Dependent Picklists
Pregunta 4
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When you have exceeded your general storage limit, you can use your complimentary document storage for additional space.
Pregunta 5
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To make a field required, which of the following is used) (Pick the best possible answer)
Pregunta 6
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What type of information can NOT be shown with an S-Control Dashboard component?
Respuesta
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Combination of two other Dashboard components
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External feed of data
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Data Warehouse information
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Flash representations of data
Pregunta 7
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A new list view can be created from within the console
Pregunta 8
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All of the following are default Account record types- with Client Management EXCEPT:
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Account Tab Default
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Business Account Default
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Person Account Default
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Partner Account Default
Pregunta 9
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You must be a user of salesforce.com in order to
Receive an email notification in the case escalation process
Pregunta 10
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If a lead is converted without a value in the company field, what happens?
Respuesta
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A Business Account is created
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A Person Account is created
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You will be prompted to decide whether to create a Person or a Business Account
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Nothing
Pregunta 11
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Validation rules are also enforced using the API and Import Wizards.
Pregunta 12
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Which of the following best describes the Opportunity Stage History related list?
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By default the list shows ,ALL changes made on the opportunity record
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The list tracks Stage, Amount, expected Amount, Probability, and Close Date changes
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The list can be customized to show changes to specific fields on the opportunity
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None of the above
Pregunta 13
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An Approval Process begins when a record is:
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Created
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Saved
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Edited
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Submitted for Approval
Pregunta 14
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Time based workflow can be triggered every time a record is created Or edited
Pregunta 15
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When you add a custom object tab, all of the following will be accessible with the object EXCEPT
Pregunta 16
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All of the following objects may have a queue EXCEPT
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Accounts
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Cases
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Leads
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Custom Objects
Pregunta 17
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Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
Pregunta 18
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Who can select the "sharing" button on Account and Opportunity records?
Respuesta
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The Record Owner, System Administrator, and a User shared to the record
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The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
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The Record Owner, a User above the Record Owner, and the System Administrator
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The Record Owner and System Administrato
Pregunta 19
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You can report on converted leads
Pregunta 20
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You are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
Respuesta
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They will not be able to complete the installation process as they have reached the maximum number of custom tabs
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They will not be able to complete the installation process as they have reached the maximum number of custom objects
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The installation will succeed
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The installation will succeed, but only the reports, dashboards and S Control will install
Pregunta 21
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Custom Links can be used for the following:
Pregunta 22
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You can customize the Opportunity Stage History related list on an Opportunity Page Layout.
Pregunta 23
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It's possible to view a forecast based on all of the following EXCEPT:
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Territory
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Product Family
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Date Range
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Sales Team
Pregunta 24
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If a lead, with a single marketing campaign is converted, the campaign information will map to the newly created contact and opportunity record automatically
Pregunta 25
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When test driving an application on the AppExchange Directory, it is not possible to view the S-Control configurations of that application
Pregunta 26
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Validation rules may evaluate an opportunity line item against the opportunity it's associated with
Pregunta 27
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All of the following records may be imported via the import wizards EXCEPT
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Opportunities
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Accounts/Contacts
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Custom Objects
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Solutions
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Leads
Pregunta 28
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An S-Control may be all of the following EXCEPT:
Pregunta 29
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If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application
Pregunta 30
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Which type of field cannot have universal requiredness?
Pregunta 31
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Custom Web Tab may consist of all the following EXCEPT:
Pregunta 32
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Custom lead fields can be mapped to which sets of objects in salesforce.com?
Respuesta
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Account, Contact, Opportunity, or Campaigns
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Account, Contact, or Opportunity
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Account or Contact Only
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Contact or Opportunity Only
Pregunta 33
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Once a field is hidden from a Profile using 'Field Level Security', a User associated to that Profile can still see the field using the following:
Pregunta 34
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It's possible to relate a person account to a contact on a business account.
Pregunta 35
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Your customer is using Professional Edition. they want the ability to trigger an email every time an opportunity reaches 90% and the amount of the opportunity is one million dollars. What is the best way to accomplish this?
Respuesta
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Big Deal Alert
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Workflow Rule
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Escalation Rule Entry
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Assignment Rule Entry
Pregunta 36
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How is the expected revenue calculated in the opportunity?
Respuesta
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Amount multiplied by the total price of all opportunity line items
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The sales price on any line item times the probability of the opportunity
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Opportunity Amount multiplied by the probability
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Amount multiplied by the discount percent
Pregunta 37
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A custom lookup field can be added to create a relationship between a standard object and which of the following objects?
Respuesta
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Users and Custom Objects
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Leads, Accounts, Contacts and Custom Objects
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Users, Custom Objects and Campaigns
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Custom Objects, Contract and Campaigns
Pregunta 38
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Assume the Organization Wide default sharing is set to private for all objects and no sharing rules have been created. You have two users in the Sales Rep Role, can they view each other's data?
Pregunta 39
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Based solely on the role hierarchy a manager can do all of the following EXCEPT:
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View, edit, delete, and transfer his/her and his/her subordinates records
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Extend sharing on both his/her and his/her subordinate's records
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View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates
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View records his subordinate does not own but can view
Pregunta 40
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When you delete a parent record, you will also delete the child record if that child record has a lookup relationship to the deleted record
Pregunta 41
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Which action must be taken to view contacts associated with a case in the console?
Respuesta
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The related lists of the case page layout must be modified
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The custom links of the case page layout must be modified
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The related object of the case page layout must be modified
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The mini page layout of the case page layout must be modified
Pregunta 42
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All fields on the Approval page layout are available to view on the Approval History related list
Pregunta 43
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Which of the following relationships are correct?
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Lead, Contacts, and Opportunities can be associated to only one Campaign
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Leads and Contacts can be associated to several Campaigns, but an Opportunity can have only one Campaign
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C. Leads and Opportunities can be associated to several campaigns, but Contacts can only have one Campaign
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Leads, Contacts, and Opportunities can be associated to several Campaigns
Pregunta 44
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A Workflow Approval process may be used for all of the following objects EXCEPT:
Respuesta
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Opportunity
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Users
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Assets
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Contracts
Pregunta 45
Pregunta
Which of the following features is not available in Professional Edition?
Respuesta
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Big Deal Alert
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Workflow
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Account Sharing Rules
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Multi-Currency
Pregunta 46
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The formula editor may be used all of the following places EXCEPT:
Pregunta 47
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All of the following are types of AppExchange Applications EXCEPT:
Respuesta
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Composite
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Client
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Provisional
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Native
Pregunta 48
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All of the following are true about Default Sales Teams EXCEPT:
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Default Sales Teams are configured on a user record
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Default Sales Teams may be added manually to an opportunity record
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Default Sales Teams may be added automatically to an opportunity
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Default Sales Teams may be added manually to an account record
Pregunta 49
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Which one does NOT apply to Custom Formula Fields:
Respuesta
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Custom Formula Fields can reference other formula fields
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Custom Formula Fields can reference standard fields
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Custom Formula Fields can reference custom fields
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Custom Formula Fields can calculate across objects
Pregunta 50
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Users can be deleted from Salesforce.com
Pregunta 51
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If you are added to a Sales Team with read/write access you then have the ability to extend sharing on the opportunity to other users.
Pregunta 52
Pregunta
When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast?
Respuesta
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Opportunity Close Date Only
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Product Date Only
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Schedule Date Only
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Commit Date
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Opportunity Close Date, Product Date, Schedule Date
Pregunta 53
Pregunta
Select the best component to use if you want to list the top five sales performers on a dashboard.
Pregunta 54
Pregunta
Custom formula fields are recalculated:
Pregunta 55
Pregunta
What are the opportunity defaults when converting a lead to an opportunity?
Respuesta
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Stage Defaults to first option in the picklist, close date defaults to the last day in the quarter, and the amount defaults to blank
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Stage defaults to first option in the picklist, close date defaults to 3 months from conversion date, and amount defaults to blank
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User defines amount, close date, and stage upon conversion
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None of the above
Pregunta 56
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What is the difference between the Marketing User Profile and the Marketing User checkbox at the User level?
Respuesta
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They are the same thing
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Marketing User Profile allows users to create and edit Campaigns Marketing User checkbox allows users to import Leads.
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Marketing User Profile allows users to import Leads. Marketing User checkbox allows users to create and edit Campaigns.
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None of the Above
Pregunta 57
Pregunta
How many other fields may a custom lead field be mapped to when converting a lead?
Pregunta 58
Pregunta
Folders are used to manage:
Respuesta
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Either Reports, Price Books, Documents. or Email templates
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Either Reports, Dashboards, Documents, or Products
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Either Reports, Dashboards, Documents, or Email templates
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Either Reports, Dashboards, Documents, or Other Folders
Pregunta 59
Pregunta
It is possible for a Page layout to be associated with a Record Type.
Pregunta 60
Pregunta
Which of the following object relationships is NOT allowed?
Respuesta
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Standard object as the "master" and a custom object as the detail
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Custom object as the master" and a standard object as the detail
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Custom object as a lookup to a standard object
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Custom object as a lookup to a custom object