4844497
Descripción
Test por Chat Rarejob, actualizado hace más de 1 año
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Creado por Chat Rarejob
hace más de 8 años
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Pregunta 1
Pregunta
You must be logged on to your Skype page ___________ before your shift starts.
Respuesta
-
1 minute
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5 minutes
-
10 minutes
-
15 minutes
Pregunta 2
Pregunta
What MUST be sent at the end of every shift?
Respuesta
-
Chatter Feedback
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Daily Recording Form
Pregunta 3
Pregunta
You must post a cover shift request at least _____ hours before the shift, if you’re asking for a cover within the day.
Respuesta
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2 - 3 hours
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3 - 4 hours
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4 - 5 hours
Pregunta 4
Pregunta
For a 6 hour shift, how many 10 minute breaks can you take?
Respuesta
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1
-
2
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3
Pregunta 5
Pregunta
For a 3 hour shift, how many 10 minute breaks can you take?
Respuesta
-
1
-
2
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3
Pregunta 6
Pregunta
Why is it important to click “End” when taking a break and ending your shift?
Respuesta
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Because it will consume internet speed
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Because your chat rooms are still open and users can enter.
Pregunta 7
Pregunta
What do you have to do when you experience an unusual bug?
Respuesta
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Message other chatters for help
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Harass the refresh button
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Send an incident report - unusual bug to the chat admins
Pregunta 8
Pregunta
What materials will be helpful with coming up with topics that may catch the user's interest.
Respuesta
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9gag and buzzfeed
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Yahoo News and Rappler
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Japan Daily and Japan101
Pregunta 9
Pregunta
When is it recommended to start sending your goodbye messages to the user?
Respuesta
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At the 10 second mark
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At the 20 second mark
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At the 30 second mark
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At the 1 minute mark
Pregunta 10
Pregunta
What do you have to click at every start of your shift in the homepage?
Respuesta
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Go to Chat Page
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Look at the Chatter fee
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Click “Timer Start”
Pregunta 11
Pregunta
What shouldn’t you do when you encounter an indecent user?
Respuesta
-
Send to them the indecent user message template
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Entertain their questions
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Assess whether the thought is actually indecent.
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Report this to the chat admins by sending an incident report.
Pregunta 12
Pregunta
If you’ve encountered a problem during your shift, who should you talk with?
Respuesta
-
Your friends
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The OICs/Chat Admins
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Your Parents
Pregunta 13
Pregunta
What can be useful to help you respond faster?
Respuesta
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Chatty Chat templates
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Google Translate
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Facebook
Pregunta 14
Pregunta
You must renew or request for the renewal of your contract at least ________ before the end of term.
Respuesta
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2 weeks
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1 month
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5 days
Pregunta 15
Pregunta
How long is a contract term?
Respuesta
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1 month
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2 months
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3 months
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1 year
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