4981830
Descripción
Test por Michael Endelman, actualizado hace más de 1 año
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Creado por Michael Endelman
hace más de 8 años
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Pregunta 1
Pregunta
How many VR listings does Airbnb have in EMEA?
Respuesta
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455,000
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453,000
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1,000,000
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553,000
Pregunta 2
Pregunta
Which of these is NOT one of Airbnb's sub-review categories?
Respuesta
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Value
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Accuracy
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Decor
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Communication
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Arrival
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Location
Pregunta 3
Pregunta
What does the Belo represent?
Respuesta
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People + Places + Love + Airbnb
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Brian + Nate + Joe = Airbnb
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Belong Anywhere
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Bringing Equality and Love Online
Pregunta 4
Pregunta
Which European country has the most number of VR listings?
Respuesta
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France
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Spain
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Croatia
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UK
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Italy
Pregunta 5
Pregunta
A Vacation Rental Property Manager is...
Respuesta
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Anyone who makes a profit from hosting in a VR market
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Anyone with more than 5 listings in a VR market
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Anyone with 10 or more listings in a VR market
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Anyone who requests the tag from a MM
Pregunta 6
Pregunta
Where was the very first Airbnb listing?
Respuesta
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Fillmore St., San Francisco
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Sand Hill Road, Palo Alto
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Bourbon St., New Orleans
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Mission St., San Francisco
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Rausch St., San Francisco
Pregunta 7
Pregunta
The maximum nightly rate on Airbnb is...
Respuesta
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$1,000,000
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$10,000
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$100,000
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$1,000
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$5,000
Pregunta 8
Pregunta
The limit for cleaning fees is…
Respuesta
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$500
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$1,000 + 10% of the baserate
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$600 + 25% of the baserate
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There is no limit
Pregunta 9
Pregunta
Which of these companies is NOT a current API partner of Airbnb?
Respuesta
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Escapia
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Kigo
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LiveRez
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LeisureLink
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BookingPal
Pregunta 10
Pregunta
How does CX distinguish types of users?
Respuesta
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Notes
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Profile flags
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Becoming the user
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Strikes
Pregunta 11
Pregunta
The maximum number of listings a PM can have on a single account is...
Respuesta
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100
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1,000
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10,000
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There is no limit
Pregunta 12
Pregunta
How does a PM activate Super Strict 30 or 60 policy?
Respuesta
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Contact CX
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Email Brian Chesky
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Email their MM or MC
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Access through the "Manage Your Listings" tab on their profile
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Contact their PMS
Pregunta 13
Pregunta
Can cleaning fees be changed after a reservation is booked?
Respuesta
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Yes
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No
Pregunta 14
Pregunta
If a guest damages a host’s property, the first thing a host should do is...
Respuesta
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Email their VR contact immediately
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Post a comment on Airbnb’s Facebook page
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Contact CX
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Contact the guest via the Resolution Tool and request extra funds
Pregunta 15
Pregunta
Who is the Global Head of VR for Airbnb?
Respuesta
-
Benjamin Glaenzer
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Nathan Blecharzyk
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Shaun Stewart
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Frosty the Snowman
Pregunta 16
Pregunta
What VR market has the highest number of listings in the world?
Respuesta
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Bali
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Hawaii
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Split
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Sallento
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Majorca
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Tuscan Countryside
Pregunta 17
Pregunta
Does Airbnb have active listings in Antartica?
Respuesta
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Yes
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No
Pregunta 18
Pregunta
If a Host contact you about editing a review, what do you do?
Respuesta
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Explain Airbnb’s policy on reviews and content guidelines
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Edit it
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Escalate to CX
Pregunta 19
Pregunta
Where in the contact center will you find Airbnb’s numbers?
Respuesta
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Account and Profile
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Safety
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Payments
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Messaging
Pregunta 20
Pregunta
Where can you find the answers to all your questions before you ask someone CX?
Respuesta
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LibrAiry
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Lantern
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Help Center
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Admin Reso page
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All of the Above
Pregunta 21
Pregunta
Which VR team member is in this photo?
Respuesta
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Romain Duthoit
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Geoffroy Williamson
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Benjamin Glaenzer
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Florent Sciberras
Pregunta 22
Pregunta
How many countries does Airbnb operate in?
Respuesta
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150
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250
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190
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200
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all of them
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