5295783
Descripción
Test por Janis Fung, actualizado hace más de 1 año
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Creado por Janis Fung
hace más de 8 años
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Pregunta 1
Pregunta
Click on the 3 important groups of people in the workplace?
Respuesta
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Parents
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customers
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co-workers
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sister
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Supervisor/boss
Pregunta 2
Pregunta
Why are customers important for a business?
Respuesta
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Without customers, a business cannot do well.
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Customers provide the money for your salary. Without them a business cannot do well.
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All of the above.
Pregunta 3
Pregunta
If you are a cleaner at a toilet, who is your customers?
Respuesta
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supervisor
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Anyone who walks in to the toilet.
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co-workers
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CFA friends
Pregunta 4
Pregunta
If you work at Giant supermarket, who are your customers?
Respuesta
-
supervisor/manager
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People who shop in Giant.
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instructor
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co-workers
Pregunta 5
Pregunta
If you work in a restaurant or fast food Cafe, who are your customers?
Respuesta
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Brother
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Sister
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People who order food or eat in the restaurant or Fast Food Café.
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co-workers
Pregunta 6
Respuesta
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YES
-
NO
Pregunta 7
Pregunta
If a customer is angry with you and scolds you. What should you do?
Respuesta
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Scold the customer.
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Apologise to the customer and approach your supervisor for help (if needed).
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Argue with the customer.
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Ignore and walk away.
Pregunta 8
Pregunta
What is a good attitude to have when working?
Respuesta
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An unhappy face.
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Find a place to rest when no one is looking.
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Play games at work when no one is looking.
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Always keep a smile when you see others and work hard.
Pregunta 9
Pregunta
In the work environment, Who is in charge and give you work instructions like instructor in CFA?
Respuesta
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Supervisor
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Manager
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Boss
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All of the above
Pregunta 10
Pregunta
Good teamwork also means to cooperate with your supervisor, finishing all the _____________________ given to you for the company to run well.
Respuesta
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talking with friends
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work tasks
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food
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drinks
Pregunta 11
Pregunta
Why do you need to follow work instructions from the supervisor?
Respuesta
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You keep your job.
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You may get a promotion.
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You get pay increment if your supervisor is happy with your work performance.
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All of the above
Pregunta 12
Pregunta
Who are your co-workers in the workplace?
Respuesta
-
customers
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People you work with in the workplace.
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Supervisor
-
Boss
Pregunta 13
Pregunta
Why do you need to get along with your co-workers in the workplace?
Respuesta
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Happy working environment
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Work get done faster when everyone gets along with each other.
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Employees must work together as a team in order for the company to be successful.
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All of the above.
Pregunta 14
Respuesta
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Fighting with each other
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Resting during work
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People working together to do more.
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Quarrelling with each other.
Pregunta 15
Pregunta
Together Everyone Achieves _______________________________?
Respuesta
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less
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more
Pregunta 16
Pregunta
If there is good teamwork, work gets done _______________________.
Respuesta
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slower
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faster
Pregunta 17
Pregunta
If there is good teamwork in a company, the company will run well and earn a lot of _____________________. You will be paid your salary and bonus when the business is good.
Respuesta
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food
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candy
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money
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drinks
Pregunta 18
Pregunta
Does the picture shows good teamwork?
Respuesta
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YES
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NO
Pregunta 19
Pregunta
Does this cleaner shows good teamwork?
Respuesta
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YES
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NO
Pregunta 20
Pregunta
Can you shout, say bad words or scold others in a workplace?
Respuesta
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YES
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NO
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