Show Social & Cultural Sensitivity

Descripción

A quiz for hospitality, events and tourism students.
nancy  stokes
Test por nancy stokes, actualizado hace más de 1 año
nancy  stokes
Creado por nancy stokes hace alrededor de 8 años
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Resumen del Recurso

Pregunta 1

Pregunta
Culture is about people and how they live. Which of following statements about culture is FALSE?
Respuesta
  • It is a system of shared values and attitudes
  • It is beliefs and customs common to a group of people
  • It is transmitted from generation to generation
  • It is something we are born with

Pregunta 2

Pregunta
Which of the following statements about the White Australia Policy is FALSE?
Respuesta
  • It was a policy that favoured European immigration
  • It was a movement in the 19th century to make the background of the Australian flag white
  • The policy was officially abolished in 1972
  • The Immigration Restriction Act of 1901 became known as the White Australia Policy

Pregunta 3

Pregunta
Multiculturalism was adopted as the official government policy in the 1970s. Which of the following statements about multiculturalism is FALSE?
Respuesta
  • It is a policy based on rights and responsibilities for all
  • It is a philosophy that appreciates ethnic diversity within a society
  • It articulates that different cultures within a society should all be given importance
  • It is a United Nations convention

Pregunta 4

Pregunta
Statistics gathered at the 2011 Australian census revealed that the percentage of Australians born overseas was:
Respuesta
  • 15%
  • 20%
  • 30%
  • 40%

Pregunta 5

Pregunta
What percentage of Australians speak a language other than English at home?
Respuesta
  • 20%
  • 5%
  • 12%
  • 27%

Pregunta 6

Pregunta
There are almost 7,000 languages used in the world today. How many of them are used in Australia?
Respuesta
  • 100
  • 200
  • 300
  • 400

Pregunta 7

Pregunta
The five languages other than English most commonly spoken in Australia are:
Respuesta
  • Italian, Greek, Cantonese, Arabic, Mandarin
  • Croatian, Polish, Maltese, Vietnamese, Turkish
  • German, Mandarin, Spanish, Macedonian, Cantonese
  • Dutch, French, Arabic, Vietnamese, Indian

Pregunta 8

Pregunta
Today Indigenous people make up what percentage of the entire Australian population?
Respuesta
  • Less than 1%
  • About 2.5%
  • About 5%
  • More than 10%

Pregunta 9

Pregunta
How many Australians claim to have no religious belief?
Respuesta
  • 12%
  • 15%
  • 22%
  • 28%

Pregunta 10

Pregunta
Australia's fastest growing religious group is:
Respuesta
  • Hinduism
  • Buddhism
  • Judaism
  • Islam

Pregunta 11

Pregunta
Consuming certain meats is restricted by some religions. Which of the following statements is FALSE?
Respuesta
  • Muslims do not eat pork
  • Jews do not eat shellfish
  • Hindus do not eat beef
  • Christians do not eat lamb

Pregunta 12

Pregunta
What would Japanese visitors to Australia like to have available on their breakfast menu?
Respuesta
  • Miso soup and rice
  • Pancakes with maple syrup
  • Congee rice porridge
  • Nasi goreng

Pregunta 13

Pregunta
Which of the following gestures are culturally incorrect in China?
Respuesta
  • Snapping your fingers
  • Pointing using your index finger
  • Whistling to catch someone's attention
  • All of these answers are correct

Pregunta 14

Pregunta
Gift giving is an element of culture and an understanding of expectations in important. Which of the following countries is gift giving NOT expected?
Respuesta
  • China, Indonesia
  • Poland, Russia
  • Japan, Thailand
  • Denmark, France

Pregunta 15

Pregunta
Which of the following is associated with death and should not be given as gifts in the Chinese culture?
Respuesta
  • A clock
  • A vase
  • An ink pen
  • A bunch of flowers

Pregunta 16

Pregunta
Chinese people place high regard on respect. In formal situations business cards are often exchanged and should be accepted:
Respuesta
  • With both hands
  • With the left hand
  • With the right hand
  • Only when wearing gloves

Pregunta 17

Pregunta
In Chinese culture which of the following colours and numbers are considered to be lucky?
Respuesta
  • Red colour, number 8
  • Black colour, number 4
  • White colour, number 13
  • Blue colour, number 10

Pregunta 18

Pregunta
The amount of personal space a person is comfortable with is very much determined by culture. Which of the following are high contact cultures and prefer to stand close?
Respuesta
  • Koreans, Japanese
  • Indonesians, Vietnamese
  • Greeks, South Americans
  • All of these answers are correct

Pregunta 19

Pregunta
German travellers are the second largest spenders on tourism worldwide. Which of the following statements is CORRECT?
Respuesta
  • German decision making can be very slow
  • Germans take a casual approach to punctuality
  • Germans can be direct to the point of bluntness
  • German prefer a weak handshake when being introduced

Pregunta 20

Pregunta
The way that people greet each other varies greatly in different countries. Which of the following greeting protocols are CORRECT?
Respuesta
  • The Japanese bow from the waist
  • The French kiss on both cheeks
  • In Brazil they hug using both arms
  • All of these answers are correct
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