7050070
Descripción
Test por Natalia López Zamarvide, actualizado hace más de 1 año
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Creado por Natalia López Zamarvide
hace alrededor de 8 años
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Pregunta 1
Pregunta
What’s the caller’s complaint?
Respuesta
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He was charged extra money in a supermarket for paying cash.
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He had to pay 7.5% when paying by debit card.
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He had to pay a booking fee.
Pregunta 2
Pregunta
The Colston Hall in Bristol say…
Respuesta
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other businesses like theirs charge more for the same service
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they’re going to start charging 15% for an admin fee
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their fees are similar to others in the region
Pregunta 3
Pregunta
Peter Stoneley felt OK regarding the Cardiff show because…
Respuesta
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as s Trading Standards officer he didn’t have to pay.
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because somebody else paid for the tickets.
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because he understood that they’re in their right to charge him extra money.
Pregunta 4
Pregunta
What does the law say about admin fees?
Respuesta
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Businesses can charge as much as they want for one payment.
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The amount of money to be charged for one means of payment is the same as the bank must get paid.
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There are no regulations.
Pregunta 5
Pregunta
The businesses mentioned …
Respuesta
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are breaking the law because they charge more than they should.
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abide by the law because their fees include elements other than payment.
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are not crystal clear about their means of payment.
Pregunta 6
Pregunta
In Peter Stoneley’s view, what can consumers do to avoid being charged for paying cash?
Respuesta
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decide against watching the shows
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write a card to the Trading Standards Institute
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opt for a handling fee instead
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