Test GRC Tickets Creation

Descripción

GRC Tickets Creation
Gaby Jiménez
Test por Gaby Jiménez, actualizado hace más de 1 año
Gaby Jiménez
Creado por Gaby Jiménez hace más de 7 años
28
0

Resumen del Recurso

Pregunta 1

Pregunta
GRC requests can be submitted by all users with access to the portal
Respuesta
  • True
  • False

Pregunta 2

Pregunta
GRC requests can be logged in order to request access only for cases as new hires
Respuesta
  • True
  • False

Pregunta 3

Pregunta
Description field highlighted in the image attached is used for:
Respuesta
  • Describing the roles you need to request
  • Indicating the ID requestor and Cost center for this expense
  • Entering a description that is meaningful to the role approvers about the access you are requesting and why
  • Indicating to GRC team for cases where the request is urgent

Pregunta 4

Pregunta
A GRC ticket request can be used for modeling an approver role
Respuesta
  • True
  • False

Pregunta 5

Pregunta
GRC Request Type named "New Account" (see image attached) is used for new hires or user without any access to SAP only
Respuesta
  • True
  • False

Pregunta 6

Pregunta
Internet navigator where you can raise a GRC ticket:
Respuesta
  • Chrome
  • Mozilla
  • Internet Explorer 11
  • All navigators can be used

Pregunta 7

Pregunta
GRC ticket request cannot be raise for an user with an ID that begins with "X"
Respuesta
  • True
  • False

Pregunta 8

Pregunta
As an alternative option, you also can request access to SAP through Infocenter (Inquira as per the image attached)
Respuesta
  • True
  • False

Pregunta 9

Pregunta
In case of experiencing any internet error, go to Tools and activate:
Respuesta
  • Deleting browsing History
  • InPrivate Browsing
  • Enterprise Mode
  • Turn on Tracking Protection

Pregunta 10

Pregunta
For adding a new role, you can search:
Respuesta
  • By system
  • By Role Type
  • By Role / Profile name
  • All options are correct

Pregunta 11

Pregunta
An User cannot request different roles in the same GRC ticket logged.
Respuesta
  • True
  • False

Pregunta 12

Pregunta
If a new hire requires similar roles to another colleague, you can:
Respuesta
  • Copy his accesses in SAP directly
  • Use a colleague access and save with a header note
  • Raise an New Account GRC ticket for SAP Access
  • Create a Model After User Access Request Form

Pregunta 13

Pregunta
When you raise a GRC ticket, you can search for a user ID by using the following option:
Respuesta
  • Email
  • Company Code
  • Cost Center
  • Ticket number in SAP
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