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ADM 201 - Exam Labs Topic 1

Descripción

Test sobre ADM 201 - Exam Labs Topic 1, creado por Nico Saborowski el 01/07/2017.
Nico Saborowski
Test por Nico Saborowski, actualizado hace más de 1 año
Nico Saborowski
Creado por Nico Saborowski hace más de 7 años
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Resumen del Recurso

Pregunta 1

Pregunta
A checkbox can be the controlling field to a dependent picklist.
Respuesta
  • True
  • False

Pregunta 2

Pregunta
System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).
Respuesta
  • True
  • False

Pregunta 3

Pregunta
A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts.
Respuesta
  • True
  • False

Pregunta 4

Pregunta
Will two different users get the same search results on searching for a common keyword?
Respuesta
  • Yes
  • No

Pregunta 5

Pregunta
Queues can be made up of the following
Respuesta
  • Users
  • Public Groups
  • Roles
  • Profiles
  • External Chatter Users

Pregunta 6

Pregunta
Sales reps at AW Computing need assistance from product managers when selling certain products. Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this?
Respuesta
  • Notify the product manager using opportunity update reminders
  • Use similar opportunities to show opportunities related to the product manager
  • Enable account teams and allow users to add the product manager
  • Enable sales teams and allow users to add the product manager

Pregunta 7

Pregunta
Criteria-based sharing rules allow administrators to share records based on field values rather than record ownership.
Respuesta
  • True
  • False

Pregunta 8

Pregunta
In order to update records using the Data Loader, what field must be present in the csv file?
Respuesta
  • Owner
  • Salesforce ID
  • Record Owner
  • Object Name

Pregunta 9

Pregunta
Standard profile permissions cannot be edited.
Respuesta
  • True
  • False

Pregunta 10

Pregunta
Who can invite Chatter customers into a Chatter group?
Respuesta
  • The system admin
  • Group owner
  • All Chatter users
  • None of the above

Pregunta 11

Pregunta
The page layout allows users to see the Next Steps field on an Opportunity record, Field Level Security dictates that the field is hidden, how will the field appear to the user?
Respuesta
  • The field will be hidden from the user
  • The field will be read only
  • The field will be visible and editable to the user
  • None of the above

Pregunta 12

Pregunta
If a lead is converted without a value in the company field, what happens?
Respuesta
  • A Business Account is created
  • A Person Account is created
  • You will be prompted to decide whether to create a Person or a Business Account
  • Nothing

Pregunta 13

Pregunta
The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will
Respuesta
  • Create 3 assignment rules
  • Create 1 assignment rule with multiple criteria entries
  • Create an assignment rule and 2 workflow rules
  • Use workflow rules to accomplish this

Pregunta 14

Pregunta
Which of the following are true about formula fields?
Respuesta
  • They are read-only
  • They will not display on record edit pages
  • They will not display on record detail pages
  • They are not searchable
  • They will not display on reports

Pregunta 15

Pregunta
Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.
Respuesta
  • True
  • False

Pregunta 16

Pregunta
When a Lead is converted, an Account, Contact and _______ record are created.
Respuesta
  • Lead
  • Case
  • Campaign
  • Opportunity

Pregunta 17

Pregunta
To prevent a user from logging into the Salesforce org outside normal business hours, the System Administrator would do this in:
Respuesta
  • The user record
  • The user's profile record
  • Network settings
  • The role hierarchy
  • None of the above

Pregunta 18

Pregunta
Folders are used to organize the following (choose all that apply)
Respuesta
  • Dashboards
  • Reports
  • Documents
  • Email templates
  • All of the above
  • None of the above

Pregunta 19

Pregunta
Which of the following are not standard objects?
Respuesta
  • Opportunities
  • Solutions
  • Job Applicants
  • Accounts
  • Campaigns

Pregunta 20

Pregunta
Who can manually share records?
Respuesta
  • The record owner
  • The record owner's manager
  • The record owner's manager's manager
  • The system administrator
  • All of the above
  • None of the above

Pregunta 21

Pregunta
Which of the following SF applications enables organizations to speed and streamline all phases of sales?
Respuesta
  • SF ideas
  • SF content
  • SF Automation
  • SF Customer service and support

Pregunta 22

Pregunta
Which of the following are actions triggered by workflow rules?
Respuesta
  • Email
  • Task
  • Field update
  • Record update
  • Record creation
  • Outbound message
  • Time trigger

Pregunta 23

Pregunta
A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts.
Respuesta
  • True
  • False

Pregunta 24

Pregunta
In order to create a many-to-many relationship between two objects, a junction object must be created. This junction object will have a Master-Detail relationship to both objects.
Respuesta
  • True
  • False

Pregunta 25

Pregunta
You can use standard reports when creating Dashboards
Respuesta
  • True
  • False

Pregunta 26

Pregunta
AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model.
Respuesta
  • Create a multi-select picklist field that includes both manufacturers and models.
  • Create a lookup field from the manufacturer object to the model object
  • Create a manufacturer field as a controlling picklist and the model as a dependent picklist
  • Create a manufacturer field as the dependent picklist and the model as the controlling picklist.

Pregunta 27

Pregunta
Public groups can be used to simplify the creation of sharing rules for Administrators.
Respuesta
  • True
  • False

Pregunta 28

Pregunta
Manual sharing allows administrators to grant one-off access to individual records, users cannot grant this access even if they own the record.
Respuesta
  • True
  • False

Pregunta 29

Pregunta
If there are any users in the organization that shouldn't have view access to Account records, the OWD for Accounts should be set to
Respuesta
  • Public Read Only
  • Public Read/Write/Transfer
  • Private
  • None of the above

Pregunta 30

Pregunta
YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
Respuesta
  • They will not be able to complete the installation process as they have reached the maximum number of custom tabs
  • They will not be able to complete the installation process as they have reached the maximum number of custom objects
  • The installation will succeed
  • The installation will succeed, but only the reports

Pregunta 31

Pregunta
Time based workflow can be triggered every time a record is created or edited
Respuesta
  • True
  • False

Pregunta 32

Pregunta
Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Select all that apply)
Respuesta
  • The Login History related list on the user's record
  • The user's profile
  • Manage Users | Login History
  • Call salesforce.com Support

Pregunta 33

Pregunta
Which of the following are true about List Views?
Respuesta
  • Save list views for future use.
  • Specify which groups of users have access to the list view.
  • Print list views.
  • Follow records and view related Chatter posts.
  • Export List View data to Excel
  • All of the above

Pregunta 34

Pregunta
Locale settings control how users view date formats, time formats and number formats.
Respuesta
  • True
  • False

Pregunta 35

Pregunta
A cross object formula references fields from parent objects.
Respuesta
  • True
  • False

Pregunta 36

Pregunta
If a user has public read-only access to records [that he/she does not own], the following are true.
Respuesta
  • The user can view the record but not edit it
  • The user can view and delete the record, but not edit it
  • The user can change the owner of the record
  • The user can search for the record
  • The user can report on the record

Pregunta 37

Pregunta
The support team has asked the System Administrator to automate the notification of a customer's support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?
Respuesta
  • Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep
  • Create a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date
  • Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep
  • This cannot be done

Pregunta 38

Pregunta
The _______ determines if a user can read, create and edit Contact records, the __________ determines if he can see/edit contact records owned by his subordinates.
Respuesta
  • Role, Profile
  • OWD, Sharing rules
  • Sharing rules, Role Hierarchy
  • Profile, Role

Pregunta 39

Pregunta
If your company's fiscal year follows the Gregorian calendar, you must use Custom Fiscal Years.
Respuesta
  • True
  • False

Pregunta 40

Pregunta
Deleted records will be stored in the Recycle Bin for up to 15 days.
Respuesta
  • True
  • False

Pregunta 41

Pregunta
Inline editing updates the field when
Respuesta
  • The field is saved/updated
  • When the record is saved/updated
  • When the return key is pressed
  • None of the above

Pregunta 42

Pregunta
When creating a sales process, the System Administrator will be modifying/filtering the values of the __________ field.
Respuesta
  • Amount
  • Stage
  • Next Steps
  • Status
  • Close Date

Pregunta 43

Pregunta
Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.
Respuesta
  • True
  • False

Pregunta 44

Pregunta
The System Administrator has been asked to ensure an email goes out to Sales Ops when an opportunity is closed notifying them of the closed deal. What evaluation criteria will the system admin use for the workflow rule?
Respuesta
  • When a record is created
  • When a record is created or updated
  • When a record is created/updated and didn't previously meet the trigger criteria
  • None of the above

Pregunta 45

Pregunta
What should a system administrator use to disable an application for a group of users?
Respuesta
  • Sharing Rules
  • Web tabs
  • Page layouts
  • Profiles
  • Roles

Pregunta 46

Pregunta
An Approval Process begins when a record is:
Respuesta
  • Created
  • Saved
  • Edited
  • Submitted for Approval

Pregunta 47

Pregunta
Which objects support business processes?
Respuesta
  • Opportunities
  • Leads
  • Campaigns
  • Accounts
  • Solutions
  • Cases
  • Contacts

Pregunta 48

Pregunta
If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option.
Respuesta
  • True
  • False

Pregunta 49

Pregunta
Which report type provides a simple list of data with no subtotals?
Respuesta
  • Matrix
  • Summary
  • Tabular
  • Custom
  • Standard

Pregunta 50

Pregunta
Which of the following can be used to create a back up of data from Salesforce?
Respuesta
  • Weekly Data Export
  • Data Loader
  • Import Wizard
  • Reports
  • Dashboards

Pregunta 51

Pregunta
A Dashboard is a visual representation of data from multiple reports and (choose all that apply)
Respuesta
  • Is comprised of up to 20 components
  • Displays data from standard reports
  • Has a running user to determine what data is visible
  • Displays data as of the last time the dashboard was refreshed
  • Always shows up to date data
  • Can be scheduled to be refreshed and emailed automatically

Pregunta 52

Pregunta
The Data Loader can de-duplicate records during import.
Respuesta
  • True
  • False

Pregunta 53

Pregunta
The system administrator was testing workflow rules and needs to delete pending time- based workflow actions. How can he/she do this?
Respuesta
  • Delete the workflow rule
  • Deactivate the workflow rule
  • Delete the actions in the Time-based Workflow queue
  • Reset passwords for all users of the org
  • None of the above

Pregunta 54

Pregunta
Which statement about custom summary formulas is true?
Respuesta
  • Reports can be grouped by a custom summary formula result
  • Custom summary formulas can reference a formula field within a report
  • Custom summary formulas can reference another custom summary formula
  • Custom summary formulas can be used in a report built from a custom report type

Pregunta 55

Pregunta
Use a __________ picklist to filter the values of one picklist based on the value of another picklist.
Respuesta
  • Controlling
  • Multi-select
  • Dependent
  • Independent

Pregunta 56

Pregunta
Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called
Respuesta
  • Dashboard Component Snapshot
  • The Running User
  • Chatter Groups
  • Dashboard Component
  • Dynamic Dashboards

Pregunta 57

Pregunta
Custom Links can be used for the following:
Respuesta
  • Launching an External URL
  • Running an S Control
  • Running a report
  • All of the Above

Pregunta 58

Pregunta
The Chatter Free license gives users the ability to access People, Profiles, Groups and Files as well as (choose all that apply)
Respuesta
  • Make posts
  • View comments
  • Upload files
  • Join groups
  • View records

Pregunta 59

Pregunta
If Field Level Security prevents a user from viewing the Credit Card field on the Opportunity record, the user will also be prevented from seeing this field (choose all that apply)
Respuesta
  • In a related list
  • In search results
  • In reports
  • In list views
  • All of the above
  • None of the above

Pregunta 60

Pregunta
A Sales VP wishes to view Dashboard data by region within his territory - what feature will allow this?
Respuesta
  • Dynamic Dashboards
  • Dashboard Filters
  • Dashboard Snapshots
  • This is not possible

Pregunta 61

Pregunta
All of the following objects may have a queue EXCEPT
Respuesta
  • Accounts
  • Cases
  • Leads
  • Custom Objects

Pregunta 62

Pregunta
Who can select the "sharing" button on Account and Opportunity records?
Respuesta
  • The Record Owner, System Administrator, and a User shared to the record
  • The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
  • The Record Owner, a User above the Record Owner, and the System Administrator
  • The Record Owner and System Administrator

Pregunta 63

Pregunta
When Chatter is enabled in an org, the following happens (choose all that apply).
Respuesta
  • The Chatter app is added to the Force.com app menu
  • The Chatter tab is added to all standard apps
  • Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter
  • All users are added to the All Chatter group
  • All of the above

Pregunta 64

Pregunta
If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.
Respuesta
  • Delete their user record
  • De-activate their user record
  • Delete any accounts or contacts owned by that user
  • None of the above

Pregunta 65

Pregunta
The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.
Respuesta
  • A cross object formula displaying Opportunity ID on the Shipment record
  • A Master - Detail relationship on the Shipment object to the Opportunity object
  • A lookup relationship on the Opportunity object to the Shipment object
  • A lookup relationship with a lookup filter from Opportunity to Shipment

Pregunta 66

Pregunta
Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.
Respuesta
  • True
  • False

Pregunta 67

Pregunta
If a user tries to login outside the IP range specified in their profile, the result will be.
Respuesta
  • They will be logged in as normal
  • They will have to reset their password
  • They will be prompted to activate their computer
  • They will be denied access
  • None of the above

Pregunta 68

Pregunta
What should a system administrator consider before importing a set of records into Salesforce.
Respuesta
  • The import file should include a record owner for each record
  • Validation rules are not triggered when importing data using the import wizard
  • Data should be de-duplicated in the import file prior to import
  • Currency field values will default to the personal currency of the record owner

Pregunta 69

Pregunta
Chatter External license allow users outside the company to join public Chatter groups.
Respuesta
  • True
  • False

Pregunta 70

Pregunta
If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.
Respuesta
  • True
  • False

Pregunta 71

Pregunta
Only 1 permission set can be assigned to a user.
Respuesta
  • True
  • False

Pregunta 72

Pregunta
Which of the following objects support business processes?
Respuesta
  • Cases
  • Opportunities
  • Campaigns
  • Knowledge

Pregunta 73

Pregunta
Public groups can be any combination of other public groups, users, roles and ________.
Respuesta
  • Profile
  • Roles & subordinates
  • Managers
  • None of the above

Pregunta 74

Pregunta
Which of the following is not a standard Profile?
Respuesta
  • System Administrator
  • Read only
  • Marketing Director
  • Partner Portal User
  • Standard Administrator

Pregunta 75

Pregunta
To enable Field History Tracking for an object, the system administrator must also add the related list to the page layout.
Respuesta
  • True
  • False

Pregunta 76

Pregunta
When a user logs in the first time to Salesforce, the following takes place (check all that apply)
Respuesta
  • A cookie is placed in the their browser
  • Pop ups are automatically disabled
  • Their IP address is added to a trusted list
  • They are prompted to answer a security question

Pregunta 77

Pregunta
Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a specified running user - eliminating the need to create the same dashboard for multiple users.
Respuesta
  • True
  • False

Pregunta 78

Pregunta
User interface settings are global settings and apply to all users of an org.
Respuesta
  • True
  • False

Pregunta 79

Pregunta
Which of the following are part of the Service Cloud offering?
Respuesta
  • Opportunities
  • Knowledge
  • Entitlements
  • Campaigns
  • Quotes

Pregunta 80

Pregunta
Permission sets can replace the need for profiles.
Respuesta
  • True
  • False

Pregunta 81

Pregunta
The following are true about scheduling and emailing reports.
Respuesta
  • The running user determines whose data is visible on the report.
  • The running user must have access to the folder in which the report is saved.
  • All email recipients must have access to the same folder.
  • The report is emailed within 30 minutes of the Preferred Start Time
  • All of the above

Pregunta 82

Pregunta
A _________ defines a collection of settings and permissions that determines what users can see in the user interface, and what they can do.
Respuesta
  • Role
  • Chatter feed
  • Profile
  • Company Profile

Pregunta 83

Pregunta
Use ____________ to filter or segment picklist values based on the user's profile.
Respuesta
  • Record Types
  • User Profiles
  • Role Hierarchy
  • Business Processes
  • Field Level Security

Pregunta 84

Pregunta
Lookup fields allow users to select a record from another object during data entry, creating a parent-child relationship.
Respuesta
  • True
  • False

Pregunta 85

Pregunta
In order to enable multi-currency feature in Salesforce, you must
Respuesta
  • Contact Salesforce.com
  • Check the Enable Multi-currency checkbox in your Chatter profile
  • Operate your business in at least two different countries
  • You cannot enable this feature once you've implemented Salesforce.

Pregunta 86

Pregunta
What feature would a system administrator implement to allow AW Computing's prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?
Respuesta
  • Auto Response Rules
  • Assignment Rules
  • Web-to-Lead
  • Escalation Rules

Pregunta 87

Pregunta
The following can be done by a System Admin to a standard field.
Respuesta
  • Change the field label
  • Add help text
  • Add/edit values of a picklist
  • Delete the field
  • All of the above
  • None of the above

Pregunta 88

Pregunta
Page layouts are assigned to _____________.
Respuesta
  • Users
  • Profiles
  • Roles
  • Roles & subordinates

Pregunta 89

Pregunta
Record types specify the following elements.
Respuesta
  • Picklist values
  • Page layouts
  • Business processes
  • All of the above
  • None of the above

Pregunta 90

Pregunta
Your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion rates. Which of the following best describes what happens to the amount of your British-Pound- based opportunity?
Respuesta
  • The overall opportunity amount does not change but the converted amount in a report does.
  • The overall opportunity amount and converted amount in a report changes
  • Only newly created opportunities reflect the change
  • Only historically created opportunities reflect the change

Pregunta 91

Pregunta
Used to set the default levels of access for users to records they do not own.
Respuesta
  • Organization Wide Defaults
  • Roles Hierarchy
  • Profiles
  • Sharing Rules
  • Manual Sharing

Pregunta 92

Pregunta
Which feature effectively allows you to "lock" the converted amount on closed opportunities?
Respuesta
  • Locale
  • Company Profile
  • Multi-currency
  • Advanced Currency Management
  • None of the above

Pregunta 93

Pregunta
An active user record consumes a license.
Respuesta
  • True
  • False

Pregunta 94

Pregunta
When you Delete a lead from a campaign, it deletes the lead record itself.
Respuesta
  • True
  • False

Pregunta 95

Pregunta
Use Custom Summary Formulas to create calculated summaries on numerical fields in _________ and ________ reports.
Respuesta
  • Tabular and Summary
  • Custom and Standard
  • Summary and Matrix
  • Matrix and Tabular

Pregunta 96

Pregunta
When you add a custom object tab, all of the following will be accessible with the object EXCEPT
Respuesta
  • Recent Items
  • Sidebar Search
  • Added to New Link/Create New Object Drop Down
  • Custom Object Reports

Pregunta 97

Pregunta
You will need a security token to access Salesforce via (choose all that apply)
Respuesta
  • Import Wizard
  • Data Loader
  • Salesforce for Outlook
  • All of the above

Pregunta 98

Pregunta
In order to import Opportunity records into Salesforce, a system administrator may use the Import Wizard.
Respuesta
  • True
  • False

Pregunta 99

Pregunta
In a private sharing model, the following can be used when Role Hierarchy alone isn't sufficient when providing record access to users (choose all that apply)
Respuesta
  • Forecasting
  • Sharing rules
  • Manual Sharing
  • Teams (Account, Sales and Case)
  • Apex Triggers

Pregunta 100

Pregunta
The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office. How will he/she do this?
Respuesta
  • There is not way to do this
  • Setup | Security Controls | Network Access and specify the team's range of IP addresses
  • Add the range of IP addresses to the team's profile(s)
  • Contact salesforce.com as this feature must be enabled
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