General Educational Development Certificate (Hotline and Virtual Office) Virtual Training Test sobre Virtual Office, creado por Jessica Powell el 17/07/2017.
In order to effectively manage the OWA Virtual Office, what should teachers be logged into?
Respuesta
Blackboard inside the Citrix portal
Cisco Jabber
Genius/V2 Hotline Account
Cisco Finesse
Pregunta 2
Pregunta
What are some best practices to follow while in the Virtual Office?
Respuesta
Be professional, respectful, and remember FERPA during sessions.
Conduct office hours in a quiet location and avoid distractions that will detract from student engagement.
Make sure your mic is on for audio and off when you don’t want audio.
If you are having technical issues during the middle of a session, send a chat message to the student to inform him/her what is going on, or post a message on the whiteboard.
Ignore students if they're not on your roster.
Pregunta 3
Pregunta
What are some of the necessary skills needed when in the Virtual Office?