Virtual Office

Descripción

General Educational Development Certificate (Hotline and Virtual Office) Virtual Training Test sobre Virtual Office, creado por Jessica Powell el 17/07/2017.
Jessica Powell
Test por Jessica Powell, actualizado hace más de 1 año
Jessica Powell
Creado por Jessica Powell hace más de 7 años
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Resumen del Recurso

Pregunta 1

Pregunta
In order to effectively manage the OWA Virtual Office, what should teachers be logged into?
Respuesta
  • Blackboard inside the Citrix portal
  • Cisco Jabber
  • Genius/V2 Hotline Account
  • Cisco Finesse

Pregunta 2

Pregunta
What are some best practices to follow while in the Virtual Office?
Respuesta
  • Be professional, respectful, and remember FERPA during sessions.
  • Conduct office hours in a quiet location and avoid distractions that will detract from student engagement.
  • Make sure your mic is on for audio and off when you don’t want audio.
  • If you are having technical issues during the middle of a session, send a chat message to the student to inform him/her what is going on, or post a message on the whiteboard.
  • Ignore students if they're not on your roster.

Pregunta 3

Pregunta
What are some of the necessary skills needed when in the Virtual Office?
Respuesta
  • Ability to use Breakout Rooms
  • Ability to create new virtual offices
  • Ability to promote users to Moderators
  • Ability to enable/disable participants’ rights
  • Ability to share content/files in Bb Ultra
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