86. People make mistakes when they are under stress
THE YERKES-DODSON LAWResearch on stress shows that a little stress (arousal) can help you perform a task, while too much stress degrades performance
Diapositiva 2
The Yerkes-Dodson law states that performance increases with physiological mental arousal, but only to a point.When levels of arousal become to high, performance decreases.Research shows that the optimal amount of stress/arousal depends on the difficulty of the task.
Arousal (stress)
Diapositiva 3
The tunnel action
When too much arousal people fall into an action called the "tunnel action" when they tent to do something over an over still knowing that they won't succeed.
