Pie de foto: : FRONT OFFICE AUDIT OR SYSTEM UPDATE
•FRONT
OFFICE RECORDS MUST BE PERIODICALLY REVIEWED FOR ACCURACY AND COMPLETENESS.•IT
IS TO BE DONE AT NIGHT.•THE
NUMBER OF TRANSACTIONS ARE LESS DURING THE NIGHT OR EARLY IN THE MORNING.
•DISCREPANCIES
REPORT ARE STABLISHED AND FIXED. (WARNINGS, ERRORS).
•N.A
IS AN OFFICIAL OF THE HOTEL WHO VERIFIES CORRECTNESS OF THE GUEST
ACCOUNTS,CHECKS THE ENTRIES OF THE DAYS’ SALES.
•HE
HAS TO BE FAMILIAR WITH THE NATURE OF CASH TRANSACTION AFFECTING THE FRONT
OFFICE ACCOUNTING SYSTEM (F.O.A.S).
Night Audit Procedure
Diapositiva 2
MORE……DUTIES & …..
HE
COMPLETES OUTSTANDING POSTING.
•HE
VERIFIES ROOM RATES, NO-SHOW (RESERVATIONS) AND CANCELLATIONS.
•HE
POSTS ROOM RATES AND TAXES.
•HE
PREPARES REPORTS.
•HE
CLEARS OR BACKS UP THE SYSTEM.
HE
MUST REVIEW OCCUPANCY & HOUSEKEEPING ROOM STATUS REPORTS TO RECONCILE THE FRONT OFFICE STATUS OF ALL ROOMS FOR A GIVEN NIGHT.