BCS - Administration

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BCS - Administration Flashcards GCSE
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Administration Tasks that support the business and ensure it is run effectively.
Finance Concerned with the money it receives and spends.
Customer Services The assistance and advice provided by a company to those people who buy or use its products or services.
Human Resources (HR) Responsible for all aspects of the people in an organization (recruiting employees)
Marketing Market research, advertising and promotions (products)
Research and Development Investigate how products can be improved or new ones developed.
IT Set up computer network and maintain the network.
Distribution Making sure products get to customers.
Production Where products are manufactured (made).
Operations Responsible for the quality of products and services and to make sure they are delivered to customers when needed.
Data Facts and figures held by a business.
Data preparation and input Make sure data is put into a system accurately.
Data storage Records are needed for all data received and generated so all documents must be saved either electronically or as hard copies (paper files).
Data processing Turning data into information that is more useful and meaningful (sorting data, producing reports, searching data).
Retrieval of information The process of finding stored information quickly.
Disseminate Pass on data/information to the right people.
Routine task Carried out regularly.
Non-routine task Does not need doing regularly.
Prioritise Deciding which tasks are more important.
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