Creado por james.bowditch
hace alrededor de 11 años
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Pregunta | Respuesta |
1. Corporate Objectives/business mission | SMART Objectives Mission Statement |
2. Marketing Audit | Cover all main aspects of the marketing activity Investigation of the organisations macro and micro environments Cover the organisation, systems and functions Carried out by a seperate auditing function to avoid bias Information should be obtained from customers and suppliers |
3. Setting business and marketing objectives | Sub objectives of the corporate ones More tactically based in terms of their description |
4. Marketing Strategies | Mini plan outlines allowing the implementers to see what the focus and direction will be |
5. Marketing Tactics | "How are we going to get there" part of the plan Needs to be very precise- step by step guides to all tasks within the plan |
Implementation | Based on the marketing tactics Should involve consistent monitoring and control |
7. Monitoring and Control | 1. Set specific performance standards 2. Identify responsibility 3. Evaluate performance against standards 4. Take corrective action by communicating, advising, reassessing and altering |
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