Methods of market research

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NCEA 3 Economics Fichas sobre Methods of market research, creado por Emerson Dobbs el 16/11/2013.
Emerson Dobbs
Fichas por Emerson Dobbs, actualizado hace más de 1 año
Emerson Dobbs
Creado por Emerson Dobbs hace alrededor de 11 años
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Resumen del Recurso

Pregunta Respuesta
Research aims to find out: - What would people be willing to pay for the product. - Would they buy the product, how many - How best to promote the product
Primary research - Collecting and using original data. - Requires direct contact with customers (Potential or existing) - Can be time consuming and expensive.
Methods of primary research: - Interviews: face-to-face, telephone, postal, groups. - Consumer Panels or focus groups. - Competitor analysis: e.g what do they charge for a similar product.
Secondary Research - Researching information that has already been gathered and collected by someone else and is available to be used. - Information can be gathered from internal and external sources.
Internal sources of information: - Employee surveys - Customer service department
External sources of information: - Internet - Newspapers - Media reports
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