Creado por Ashley Nicole Ru
hace alrededor de 9 años
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Pregunta | Respuesta |
Communication | The process of using messages to generate meaning |
Message | The content of the communication interaction. The verbal or nonverbal form of the idea, thought, or feeling that one person (source) wishes to communicate to another person or group of people (receivers) |
Source | A message initiator |
Receiver | A message target |
Feedback | The receiver's verbal and nonverbal response to the source's message |
Code | Verbal or nonverbal cues. A systematic arrangement of symbols used to create meanings in the mind of another person or persons |
Encoding | The process of translating an idea or thought into a code |
Decoding | The process of assigning meaning to the idea or thought in a code |
Noise | Breakdowns or interference. Any interference in the encoding and decoding process that reduces the message clarity |
Channel | The means by which a message moves from the source to the receiver of the message (sound waves, light waves, touch, etc.) |
Context | A situation or set of circumstances |
Physiological Context | Appearance, body shape, health |
Psychological Context | Attitudes, beliefs, emotions, ethics, expectations, experiences, formalities, memories, morals, noise, purposes, relationships |
Cultural Context | Behaviors, beliefs, communications, expectations, lifestyles, values |
Communication Skills | Competence, nonverbal skills, sensitivity, understanding, verbal skills |
Source Credibility | The audience's perception of your effectiveness of a speaker |
4 Components of Credibility | Competence Trustworthiness Dynamism Common Ground |
5 Steps to Speech Development Process | 1. Select a topic 2. Organize ideas 3. Research support materials 4. Prepare intro and conclusion 5. Practice and deliver |
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