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| Pregunta | Respuesta |
| Statement | A statement is sent to the customers of a supplier at the end of the month, clearly showing the total amount owed, and a summary of all invoice amounts |
| Letter of Enquiry | A letter of enquiry will be posted to a supplier by an organisation/purchaser, when they are interested in purchasing a product, for product information, price and availability |
| Quotation | A quotation is used for more specific requests where a price list is not suitable. The purpose of this it to quote the price of the order, as well as information about the deliver and payment methods |
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