Management Strategies In Athletic Training Chapter 2

Pregunta	Respuesta
A brief succinct description of what the business should become	Vision Statement 4 Components Provider of service Service to be provided Target clients Quality declaration
A statement that distinguishes your business from others and identifies the scope of its operation	Mission Statement Services offered Goals of the program Philosophy of the program Evaluation of strengths and weaknesses
The mission statement should help 3 things	Direct resources to accomplishing tasks Inspire good work Stimulate change in behavior
Process that identifies a course of action to be taken to bring a future state of affairs	Strategic Planning
Name the two important accrediting agencies to consult when planning a clinic- and hospital based sports medicine program	Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Commission on Accreditation of Rehabilitation Facilities (CARF)
The oldest and largest health care standard- setting body in the nation	Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
A nonprofit organization that establishes standards of quality for rehabilitation services	Commission on Accreditation of Rehabilitation Facilities (CARF)
Weakness, opportunities, threats, and strengths underlying planning is known as what type of analysis	WOTS UP Analysis (Also referred to as the SWOT analysis)
Define activities of a program for a short time period 1 or 2 years usually is known as what type of planning	Operational Planning
Plan for expressing the organization’s intended behavior relative to a specific program sub function	Policies
Incremental and mutually dependent steps that direct the most important tasks	Processes
Provide specific interpretations of processes	Procedures
The ways in which administrative tasks are actually acomplished	Practices
Name the 6 processes of the sports medicine program	Injury Prevention Injury Recognition Injury Management Injury Rehabilitation Organization & Administration Education & Counseling
What does the acronym PERT stand for	Program evaluation and review technique
A graphic planning and control method that takes discrete tasks and maps it on calendar and it can also be used as a communication tool	Gannt Chart
What are the 4 types of organization players in the Agreement-trust matrix	Bedfellows Adversaries Allies Opponents
This type of player exhibits a high level of agreement with the plan	Allies
This type of players are trusted to give an honest opinion of the plan and have opposing views, but should not be viewed as enemies	Opponents
They agree with the plan but have an untrustworthy history	Bedfellows
People who have tried to be negotiated with and have been fruitless	Adversaries
The most common type of meeting?	A staff meeting
Name the 7 principles of effective meeting principles	Organize for the meeting Divide the meeting into 3 parts Control your meeting behavior Avoid new business Avoid reports Look to the future Make high-quality decisions
When planning fro a meeting divide the meeting into what 3 parts	Announcements Decisions Discussion
Obtaining information to judge the worth of a program is called	A program evaluation
Types of evidence to support the effectiveness of a sports medicine program	Patient files Injury summaries and statistics Treatment summaries and statistics Client testimonies Athletic training student graduation and certification statistics Critical incident reports Staff accomplishments Client surveys Alumni surveys Survey of employers of alumni
Type of audit when patient charts are useful for evaluating a clinic	Chart Auditing They should contain a detailed history of the patient’s problems, treatment goals, specific interventions, and reactions to the interventions
Type of audit when the patient charts are evaluated to ensure that quality standards are being upheld	Internal Audit
Type of audit used by accreditation to ensure the program is upholding a certain quality of practice	External Audit
Summary of statements of program effectiveness and has a description of the program, statement of documented achievement of program goals and its unanticipated outcomes of the program plus includes comparisons with other SMP programs is known as	A Summative Evaluation
Identification of potential problems in the program, Discussion of areas that need strengthening that gives recognition of program strengths and an ongoing basement of program objectives is know as	A Formative Evaluation
General statements of program intent, are derived from the mission statement	Goals
More specific than goals and identifies how the program intends to achieve a goal	Objectives
Highly specific, and typically quantifiable, statements that provide the yardstick for whether or not an objective has been met	Criteria

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