98. When people are uncertain, they let others decide what to do

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Fichas sobre 98. When people are uncertain, they let others decide what to do, creado por Tiffany Griffith el 08/03/2017.
Tiffany Griffith
Fichas por Tiffany Griffith, actualizado hace más de 1 año
Tiffany Griffith
Creado por Tiffany Griffith hace más de 7 años
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What is Social Validation? When people look to others to make decisions
Research was done to show how people reacted when the room they were in starting filling with smoke. How did they react? The reaction they had depended on the behavior of the people around them and how many people were in the room. If more people ignored the smoke than a higher amount of people would do the same. If there was only one person in the room then that person would leave and tell someone.
How does this research apply in an online setting? In an online environment, people will turn to testimonials, ratings and reviews to influence their decision.
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