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| Pregunta | Respuesta |
| nvc | the process of sending and receiving messages through gesture, body language, posture, facial expressions and eye contact |
| verbal communication | speaking directly, using sentences etc. |
| paralinguistics | the vocal features that accompany speech, including tone of voice, emphasis, and intonation |
| repeating | using gestures to strengthen/ repeat a verbal message |
| conflicting | verbal and non verbal messages can sometimes send conflicting messages |
| complementing | accurate interpretation of messages is made easier when non verbal and verbal communication complement information sent |
| substituting | non-verbal signals can be used as a substitute for a verbal message |
| regulating | non-verbal behavior also regulates our conversations |
| posture | the way that people hold themselves |
| postural echo | when people copy each other's posture, we are likely to demonstrate this among friends, carries the message 'I am like you'. |
| open posture |
Image:
open-posture (image/png)
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| closed posture |
Image:
3low-power-poses (image/jpg)
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| gesture | made with a part of the body, used instead of, or in combination with, verbal communication |
| personal space | emotionally charged bubble of space which surrounds each individual (Edward Hall) |
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