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| Pregunta | Respuesta |
| GROUPS IN THE COMMUNITY | FOCUS TOPIC 1 |
| Types of groups | • family and friendship groups • sporting and leisure groups • study and work groups • religious groups • cultural groups • other specific groups within the community |
| Reasons for group formation | • locality/geography • gender • shared interest/common goal • security • sexuality • specific need • social interaction • culture • religion • other |
| ROLES INDIVIDUALS ADOPT WITHIN GROUPS | FOCUS TOPIC 2 |
| Specific roles of individuals | • the specific roles adopted by individuals in groups – to ensure tasks are achieved – to maintain/build relationships – to influence the group’s progress • norms, conformity, and cohesiveness within and among groups |
| Factors that contribute to the role they adopt within groups | • personal factors – self-esteem – self-confidence – sense of belonging – education – heredity – previous experience – culture • social factors – relationship with group members – attitudes of group members, eg peer acceptance – gender |
| Observation as a primary research method | • conducting and recording observations • advantages and disadvantages • presenting research findings |
| POWER WITHIN GROUPS | FOCUS QUESTION 3 |
| Power bases | • legitimate • reward • coercive • referent • expert |
| Leadership | • self-leadership • leadership styles, eg autocratic, democratic, laissez faire, transformational • leadership adaptability and flexibility |
| Factors influencing leadership | • type of task • knowledge and skills within the group • attitudes of individuals within the group • relationship between group members |
| CONFLICT WITHIN GROUPS | FOCUS TOPIC 4 |
| Case study as a secondary research method | • collecting and recording data • advantages and disadvantages |
| Causes of conflict | • incompatible goals • individual differences/personality • limited resources • ineffective communication • varying values • multiple role expectations |
| Conflict resolution | • process – negotiation, agreement, resolution • role of support people, eg mediators, advocates • outcomes of conflict resolution – win-win – win-lose – lose-lose |
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