communication in business

Descripción

Mapa Mental sobre communication in business, creado por Deanne Davis el 04/02/2015.
Deanne Davis
Mapa Mental por Deanne Davis, actualizado hace más de 1 año
Deanne Davis
Creado por Deanne Davis hace casi 10 años
3
0

Resumen del Recurso

communication in business
  1. methods of communication
    1. visual
      1. it would save word or explanation
        1. it would help understanding
          1. it would provide essential additional information
          2. verbal
            1. used if you need an instant response
              1. you want to use your tone of voice or body language to show feelings
                1. you want to keep checking the other persons reaction
                  1. the telephone is only suitable for straight forward information
                  2. written
                    1. it is important there is a permanent record
                      1. the information is important
                        1. the information is complex
                          1. if urgent use fax or emal
                            1. if not urgent use latter or send memo
                          2. communication channels
                            1. internal
                              1. team briefing
                                1. e-mail
                                  1. network
                                    1. reports
                                      1. memo
                                        1. notices
                                          1. face-to-face
                                          2. external
                                            1. letters
                                              1. fax
                                                1. telephone
                                                  1. e-mail
                                                    1. video
                                                      1. electronic data interchange
                                                        1. advertising
                                                          1. direct mail
                                                            1. internet
                                                              1. conference
                                                            2. causes of poor communication
                                                              1. language problems/ cultural differences
                                                                1. i.e. usages, or use of technical jargon
                                                                2. jumping to conclusions
                                                                  1. the reciever may receive what they want to receive rather than what is actually there
                                                                  2. lack of interest
                                                                    1. the reciever may not be prepared to spend time on the message
                                                                    2. competing enviroment
                                                                      1. e.g. real noise such as background noise
                                                                      2. channel of communication
                                                                        1. must be effective
                                                                      3. communication is a process which enables information to be passes from one person/group to another
                                                                        Mostrar resumen completo Ocultar resumen completo

                                                                        Similar

                                                                        Test de la conquista del reino Nazarí y la incorporación del reino de Navarra
                                                                        maya velasquez
                                                                        Paisajes de España
                                                                        Joaquín Ruiz Abellán
                                                                        Miguel de Unamuno
                                                                        Diego Santos
                                                                        REVOLUCIÓN RUSA (1917)
                                                                        coorprogresistal
                                                                        La diversidad y el juego
                                                                        nicolesanchezand
                                                                        FARMACOLOGÍA CARDIOVASCULAR
                                                                        may.856
                                                                        MICROECONOMÍA
                                                                        ingrinati
                                                                        ESTRUCTURA DEL ESTADO COLOMBIANO
                                                                        eduardo cuellar
                                                                        Teorías Antropológicas
                                                                        tania veloz
                                                                        TEST 1 CGT-UGT.
                                                                        Farita LPGC
                                                                        Como realizar un resumen y la importancia de estrategias de comprension lectora en este proceso
                                                                        Lizbeth Dayann CAMINO MARTINEZ