communication in business

Descripción

Mapa Mental sobre communication in business, creado por Deanne Davis el 04/02/2015.
Deanne Davis
Mapa Mental por Deanne Davis, actualizado hace más de 1 año
Deanne Davis
Creado por Deanne Davis hace más de 9 años
3
0

Resumen del Recurso

communication in business
  1. methods of communication
    1. visual
      1. it would save word or explanation
        1. it would help understanding
          1. it would provide essential additional information
          2. verbal
            1. used if you need an instant response
              1. you want to use your tone of voice or body language to show feelings
                1. you want to keep checking the other persons reaction
                  1. the telephone is only suitable for straight forward information
                  2. written
                    1. it is important there is a permanent record
                      1. the information is important
                        1. the information is complex
                          1. if urgent use fax or emal
                            1. if not urgent use latter or send memo
                          2. communication channels
                            1. internal
                              1. team briefing
                                1. e-mail
                                  1. network
                                    1. reports
                                      1. memo
                                        1. notices
                                          1. face-to-face
                                          2. external
                                            1. letters
                                              1. fax
                                                1. telephone
                                                  1. e-mail
                                                    1. video
                                                      1. electronic data interchange
                                                        1. advertising
                                                          1. direct mail
                                                            1. internet
                                                              1. conference
                                                            2. causes of poor communication
                                                              1. language problems/ cultural differences
                                                                1. i.e. usages, or use of technical jargon
                                                                2. jumping to conclusions
                                                                  1. the reciever may receive what they want to receive rather than what is actually there
                                                                  2. lack of interest
                                                                    1. the reciever may not be prepared to spend time on the message
                                                                    2. competing enviroment
                                                                      1. e.g. real noise such as background noise
                                                                      2. channel of communication
                                                                        1. must be effective
                                                                      3. communication is a process which enables information to be passes from one person/group to another
                                                                        Mostrar resumen completo Ocultar resumen completo

                                                                        Similar

                                                                        Presidentes deMéxico (1964-2018)
                                                                        Raúl Fox
                                                                        Alemán A1 - In der Kurs
                                                                        miren_arana
                                                                        Ingeniería Industrial
                                                                        monicasorelly14
                                                                        Test de prueba
                                                                        Wilson Orbea B.
                                                                        Hormonas
                                                                        ale olva
                                                                        Grupos funcionales (Bioquímica)
                                                                        Nadim Bissar
                                                                        MICROECONOMÍA
                                                                        ingrinati
                                                                        CÁLCULO MENTAL - De Mapa Mental
                                                                        JL Cadenas
                                                                        CUADRO SINÓPTICO DE LOS TRASTORNOS DE LA PERSONALIDAD
                                                                        Luz Contreras
                                                                        EL CAMINO DE STEVE JOBS
                                                                        Evelyn Salazar
                                                                        ECUACIÓN CONTABLE
                                                                        Sonia Lyvy BARCO CORREA