Seven basic quality tools. The main methods used
for measuring quality across the project
Cost of quality
Is WHAT is adding in cost relating with prevention
and inspection activities (not testing). It includes any
time spent with writing standards, reviewing
documents, analyzing causes of defects, etc
Cost-benefit analysis
How much the quality activities
will cost VS how much the project
will gain from doing them
Benchmarking
Means using the results of Plan Quality
on other projects to set goals for your
own. Comparing defects for exemple.
Design of experiments
It's a scientific method. It's a statistical
method, which means use statistics to
analyze the results of the experiments
Statistical sampling
Looking at a representative
sample of something to
make decisions
Meetings
Quality Audits
Are when your company reviews your project to see if
you are following its processes. The point is to figure
out if there are ways to help you be more effective.
Process Audits
Means following your Process
Improvement Plan to compare
your project's process data.
Additional quality
planning tools
Brainstorming
Affinity
diagrams
Force field
analysis
Nota:
Is how engineers analyze structures to see what forces affect their use
Nominal group
techniques
Nota:
mean brainstorming with small groups and then working with larger groups to review and expand the results
Matrix diagrams
Nota:
are talbes, spreadsheets or pivot tables that help you analyze complex relationships.
Priorization
matrices
Nota:
let you analyze multiple issues and prioritize so you can attack the important ones first.