"A toll people use to co-ordinate actions to obtain something they desire or value".
Structure? Reltionships?
Nota:
Organization Structure: "The formal system of task and authority relationships that control how people coordinate their actions and use resources to achieve organisational goals"
Task relationships "Who do we want/need to achieve the goals?"
Authority Relationships, Decision making and control within organisation.
Types of structure?
Nota:
Tall organisation: Many levels of hierachy relative to its size.
Flat organisation: Very few levels in hierachy relative to its size
Control
Direct supervision
Nota:
Managers shape and mold behaviour of staff, direct approach
Standard operating procedures
Nota:
Standardised behaviour, regular and reliable.
Information technology
Nota:
Computerised platform for decision making.
Culture
Nota:
Set of shared values and norms that organisation members share, with eachother and outsiders, shaped by management