ConnectWise

Descripción

UDNI Mapa Mental sobre ConnectWise, creado por bfulton el 21/11/2013.
bfulton
Mapa Mental por bfulton, actualizado hace más de 1 año
bfulton
Creado por bfulton hace alrededor de 11 años
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Resumen del Recurso

ConnectWise
  1. Blog
    1. University
      1. Certifications
        1. Videos
          1. Partner Kits
            1. Time Commit for each
            2. Newsletter
              1. Review RoadMap Monthly
              2. HTG Group
                1. Research Group
                2. Priorities
                  1. Config items
                    1. Service Support
                      1. Choosing the right help desk model
                        1. Client Needs
                          1. UDNI Needs
                            1. Should we begin using tasks within tickets?
                            2. Think thru Service Support chain of events
                              1. Workflow diagrams
                                1. Project Mngt
                                  1. Resource Mngt
                                  2. Customer Survey upon ticket completion. Was this ticket completed to your satisfaction?
                                  3. Deliver superior service
                                    1. CW HelpDesk Toolkit
                                  4. Task List
                                    1. Ticket Templates
                                      1. Recurring Tickets
                                      2. Modern Office review
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