Is an investigative tool consisting of a series
of questions and prompts for the purpose of
eliciting information from respondents, it can
often provide an inexpensive and effective
way to Collect data in a structured and
manageable way.
Types
Home abandonment survey
It is a hybrid of the mail survey and
group management. Using this approach,
the researcher delivers the questionnaire
in hand to a member of an identified
household for pick up at a later date
Among the advantages of this approach is
delivery and after collection provides the
opportunity for those completing the
instrument to clarify the questions posed with
the researcher.
The mail survey
This instrument is intended for respondents
and delivered by post, and can be an
efficient way of collecting large amounts of
data.
The problem is
it is considered impersonal and
may suffer low rates response.
The group administered questionnaire
It is a useful tool for collecting
data from a sample of
respondents who can naturally be
brought together for this purpose.
An advantage of this is that
Rates of responses using
group-administered questionnaires may be
higher than those of mail surveys
Ussues
lack of sincerity
Respondents may not be 100% truthful in their responses.
This can occur for a variety of reasons, including social
desirability bias and the desire to protect privacy.
Lack of thoughtful answers
Every administrator expects conscientious
answers, but there is no way to know if the
respondent has thought about the question
before answering.
Differences in understanding and interpretation
The problem with not asking users
face-to-face is that they can be
interpreted differently.
Some questions are difficult to analyze
Open questions have individualized
responses that cannot be quantified
and must be analyzed by one person.
Skipped questions
With quizzes, some questions may be
skipped. If there are no compulsory
questions, there is a risk that some
questions will not be answered.
Limitations
trick questions
When you know your
research topic and its
problems, it can be difficult
to avoid trick questions
irritating questions
Respondents may find it
irritating to be asked to
indicate their age.
Ambiguous or unclear questions
Try to be as clear as
possible when wording your
question.
too many open questions
Quizzes, for the most part,
should be used for focused
and direct questions.
complicated questions
Your questionnaire may seek to collect a
large amount of information, but it would
be It is a mistake to think that complex
questions will garner a greater amount of
information.
Uses
are used to
evaluate products
or services.
It is used as a research
tool, to collect information
in a relatively short time
analyzes a series
of data from a
sample of cases
Data Analysis
Most questionnaires require respondents to record
responses to questions by checking boxes, providing
responses by written according to the type of question.
The responses or responses are coded by the researcher
or those responsible for developing the questionnaire.
This allows questionnaire data to be collected quickly and
then presented in a more useful form for further analysis.
Coding in this way makes data analysis
much easier for the user. investigator.
A large amount of questionnaire data can be
quickly analyzed and reported using this
approach