- Organizational Governance
- Human Rights
- Labour practices
-The environment
- Fair operating practices
-Consumer issues
- Community involvement and development
7 Principles
Nota:
- Accountability
- Transparency
- Ethical behaviour
- Respect for stakeholder interests
- Respect for the rule of law
- Respect for international norms of behaviour
- Respect for human rights
(C) Consumer Issues
(C) Community involvement
and Development
(C) Organizational
Governance
(C) Human rights
(C) Labour practices
(P) Accountability
(P) Ethical Behaviour
(P) Respect for stakeholder interest
(P) Respect for rule of law
EFQM Model
Be more competitive
9 Boxes
Nota:
- Leadership
- People
- Strategy
- Partnership & resources
- Processes, products & services
- People results
- Customer results
- Society results
- Key results
3 Arrows
Nota:
- Enablers
- Results
- Learning, creativity and Innovation