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Management Theories
Descripción
Management Theories
Sin etiquetas
business
management theories
history
business studies
grade 12
Mapa Mental por
Melanie Stamp
, actualizado hace más de 1 año
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Creado por
Melanie Stamp
hace casi 8 años
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Resumen del Recurso
Management Theories
Classical Management
People are rational
Scientific Management
One best way to do the job
Fredrick Taylor
The father of scientific management
Developed rules of motion, standardized work and proper working
Goal was to increase the productivity of people at work
The Gilbreths
Produced motion study
They reduced the number of motions used
Administrative Principles
Flow of organization through the organization
Henri Fayol
Believed that management could be taught
He formulated principles to guide management process
Identified what managers need to be successful
Mary Parker Follet
Believes people should work together and collaborate
Teamwork
Bureaucratic Organization
Rules, Procedure and division of labour
Max Weber
Invented Bureaucracy
Efficent form of organization
Behavioural Management
People are social and self-actualizing
The Hawthrone Studies
Inital study examined how economic incentitives and physical conditions affected worker output
Social and human concerns are keys to productivity
It had an impact on group atmosphere's
Masclow's Theory of Human Needs
Involved a pyramid consisting of self-actualization, self-esteem, belonging, safety and physiological
Deficient Principle: is a satisfied need that is not a motivator of behaviour
Progression Principle: is a need that becomes a motivator once the preceding lower-level need is satisfied
McGregor's Theory X and Theory Y
He argued that managers should devote more attention to people's social and self-actualizing needs at work
Theory X managers create situations where workers become ignorant
Theory Y managers create situations where workers respond with initiative and high performance
Argyris' Theory
Treat people like adults
Management practiced should increase task responsibilities, task variety and use participative decision making
Quantitative Management
People use math to solve managerial problems
Management Science
Uses mathematical techniques to solve and analyze problems
Qualitative Techniques
Use of economic decision criteria such as costs, revenues and return on investment
Mathematical Forecasting
Helps make future projections that are useful in the planning process
Ex: blueprints
Linear Programming
Used to calculate how best to distribute resources among competing uses
Ex: Supply and demand
Queing Theory
Helps distribute workstations to minimize customer waiting time and service cost
Ex: Customer service
Network Models
Breaks larger taskes into smaller components to allows for better analysis
Ex: Flow chart of divisions
Simulations
Creates models of problems so different solutions under various assumptions can be tested
Ex: Bridge designs
Modern Management
People are complex and variable
Systems Thinking
Interacting all aspects of the business with the environment
Transforming resources into outputs
Continguency Thinking
Understanding there is not one best way to manage
The answer to problems will be situational
Continuing Management
People live in a dynamic and ever-changing environment
Quality
Link between competitive advantage and ability to deliver quality goods and services to customers
21st Century Leadership
Being able to attract highly motivated works and inspire them to do their best work
Global Awareness
Understanding there are successful management practices around the world as well
Learning Organization
Approach to business that focuses on continually inproving
Changes based on adapting to new circumstances
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