Conduct, rules, ethics and professional practice M005 Mapa Mental sobre M005 Rules, Ethics and Professional Practice, creado por alison_patey0437 el 04/05/2013.
portfolio of professional
achievement to support the
application is req. 2 inc your CPD
Governance structure
TOP = Privy council (grants
& award royal charter)
MIDDLE = Governing Council
(manage & strategy of RICS)
Reg Board
Audit Comittee
Manage board
70 memebers of Gov Counil (66%
elected & 50% is UK membership)
UK Structure
20 professional grps - e.g. PM, BS, Commercial
Agency
Each pro grp has eleccted board
4 national associations
10 regional boards
Local Associations
High level leadership
RICS President
12/13 Allan Collett FRICS
President Elect
Michael Newey FRICS
Chief Exectutive Officer
Sean Tompkinson
Role of RICS
the RICS is 1 of the most respected and high profile global
standards & membership org 4 pro involved in land, property,
construction, environmental issues'.
3 main roles
Maintain highest STANDARDS
PROTECT consumers through
REGULATION & pro standards
leading SOURCE info & independent
ADVICE on land property, construction
and assoc environ issues
RICS Royal Charter &
Bye-laws 2008
completed update version in 2008
'a modern corporate gov model with
a more business-like approach &
clear accountability
Bye-laws
rules 4 regs of firms
use of designations
payment of subscriptions
composition of gov council
all members b liable 2
disciplianary action if they
bring conduct of the RICS in 2
disrepute or r found 2 b
seriously pro incompetent
Carlsberg report 2005 & chg 2 regs 2007
recommendations
for chng
RICS develop structure 2 separate reg functs
& representational functs
est. CONDUCT BOARD 2 operate
disciplinary structure with equal member/
lay representative with a lay chairman
REGULATE FIRMS & MEMBERS
RICS Professional & Ethical
Standards 2012 = CORE VALUES
Act with INTEGRITY
be honest & straightforward in all u do
Always provide a high
standard of SERVICE
ensure ur client or others to whom u have a professional
responsibility receives the best possible advice, support/
performance of the terms of engagement you have agreed
RICS MONEY PROTECTION SCHEME 4 claims up 2 £50k from clients
RICS REG REVIEW visits of inspection can b undertaken by RICS 3yrly
PII
mandatory 4 surveyor in practice
protect surveyors/client/3rd parties from negligence claims when DofC if breached
Help Sheet 2011
3 min levels on turnover
£100k/less = £250k cover
£101k to £200k = £500k cover
£201k+ = £1m cover
new firm = cover on est. turnover
certificate sent 2 RICS annually
Min 6yr runoff cover of £250k for past & present
employees required but RICS recommends up 2 15yrs
PII cover needed 4 'pro bono'/ friends
RICS assigned risk pool 4 members who cannot arrange cover
RICS low earners scheme to ritired/p. time employees
early notification 2 firm insurers when potential claims arise
RICS runs a MEMBERS SUPPORT SERVICE (MSS) for
members facing claims for wrks carried out by an emp who has
gone in 2 administration. offers help & advice
BRIBERY ACT 2010
1st July 2011
aim = reduce bribery in UK business +
abroad + strenghten extg bribery laws
Bribe = GIVE/TAKE/PROMISE/RECEIVE OF
ADVANTAGE E.G. PAYMENT/GIFT/SERVICE 4 AN
ACTION WHICH IS ILLEGAL/BREACH OF TRUST
COMPANIES = responsible 4 employees
unless they can show that they had
adequate procedures/policies
lavish entertainment can be seen as bribery.
illegal to give hospitality in hope of winning
business
Gov guidance 2011 - offering client reasonable & proportionate
hospitality = okay e.g. ticket to events/meals but have 2 b
RECORDED IN GIFT REGISTER
BRIBERY ACT 2010 - criteria 2 prove that they have taken
steps 2 prevent bribery = IDEN RISK/ TRAINING/POLICIES/
REVIEWS
Policed by serious fraud squad
penalties = 10yrs prison/unlimited fines
CHP
Generally
Mandatory for all terms of engagement
Help sheet 2012
practicies written procedures APPROVED BY RICS
notify PII insurers if complaint made/lead 2 claim
CHP details given 2 client at same
time as terms of business
complaints log maintatined
include ADR procedure for CHP
Procedure
STAGE ONE
Details of CHP issued when
firm receives a complaint
free of charge 2 complainant + include 3rd party redress
details of nom. person 2
investigate complaint
(CHP officer)
complaint must be in writing
procedures and timescales r 2 b followed 4
investigation of the complaint should b
recorded
complaint ack. in 7 days + investigated within 28days
STAGE TWO
if complaainant not happy - 2nd stage
of CHP involves using REDRESS
scheme firm chosen 2 use.
name of relevant redress mech must b
provided 2 the complainant
OTHER INFO
RICS ONLY get involved if
member FAILS 2 RESPOND/
prevents party gaining access 2
redress mech.
SOLE Practitioner has 2 NOMINATE a CHP
Officer from another firm