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What should you say when you FIRST meet an employee?
*memorize
What are the three secrets?
If succeeding in your job is important to you, then ______ in an invaluable tool
#1 motivator of people is ______ on results.
Why?
In most orgs, when you ask ppl what they do & then you ask their bosses, what do you get?
1 min goal writing:
Plan the goals _________and describe them briefly & _________.
Show people what good _______ looks like.
1 min goal writing:
Have people write out each of their goals with due ______ on a single page.
1 min goal writing:
How long should each 1 min goal be?
1 min goal writing:
How often should your employees look at their 1 min goals?
1 min goal writing:
How many goals should each person have?
why?
1 min goal writing:
How do you make sure that what employees do on a DAILY BASIS aligns with the 1 min goals that they wrote?
If their daily behavior doesn't match their 1 min goals, then...
Should you make decisions for your employees?
People who feel _____ about themselves
_______quality results.
Make it clear what their _______ & ______ are & what they’re being held accountable for.
After setting 1 min goals with an employee. What should you do?
What are all the steps involved in
writing 1 min goals?
*memorize
Should you wait until an employee does something exactly right to praise them?
What does this pic represent in 1 min manager?
When is it the most important time to catch someone doing something right?
When you catch them doing something right, what should you do?
What does this image symbolize in 1 min manager book?
Hint: Timig of praising
A) On whom should punishment never be used?
B) What should you do instead of punishment?
Should you leave ppl alone and
zap them when they don’t produce results you expect?
What are all the steps involved in
1 min praisings?
*memorize
When should you PAUSE in the 1 min praising/redirect and
why is it so important to pause?
hint: About 1/3 of the way in?
How long should the PAUSE be?
What does this image represent in 1 min redirects?
hint: timing
Should you fear giving 1 min redirects?
How many steps are there in a redirect
and what are they?
*memorize
What must I, as the manager, make sure I own responsibility for in the redirect?
*memorize
List all the steps of the redirect
Hint: There are two parts, each part has 4 steps.
*memorize
On what note should the redirect be ended and why?
*memorize
How do you know that a redirect was done incorrectly?
What happens when people are defensive?
On which order should you be:
A) Tough & nice
or
B) nice & tough
What should I encourage others to do if they notice me making a mistake?
why?
Should performance reviews be an ongoing process or done annually?
When should you fire people?
Do people
WORK FOR ME
or
WITH ME?
You should only hire two kinds of people:
