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Creado por Van T
hace más de 6 años
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Two work-for-hire exceptions (copyright)
two circumstances that don’t require permission
Copyrights
Works-for-hire
fair use doctrine
patent
three types of patents
Design Patents
Utility Patents
Plant Patents
Organization development
organizational culture
four categories of organization development interventions
Three examples of strategic interventions
Two elements of change management
Three stage for change
What is unfreezing?
What is moving?
What is refreezing?
Tools for Successful Change
8 steps
knowledge management
knowledge management methods
Six knowledge management methods
Expert Registers
(knowledge management method)
Best-Practice Standards
(knowledge management method)
After-Action Evaluations aka postmortem
(knowledge management method)
Communities of Practice
(knowledge management method)
Technology Solutions
(knowledge management method)
Knowledge Management Systems
(knowledge management method)
Learning organizations
What are Peter Senge's five disciplines, or guiding principles?
Peter Senge's five disciplines
Systems Thinking
Personal Mastery
Mental Models
Building a Shared Vision
Team Learning
Techno-Structural Interventions
Two examples of techno-structural interventions
Total Quality Management
(TQM)
Four significant contributors to TQMs
W. Edwards Deming's contribution to TQMs
Joseph M. Juran
Juran Trilogy
Dr. Kaoru Ishikawa's seven tools
Dr. Kaoru Ishikawa's Check Sheet
Dr. Kaoru Ishikawa's Histogram
Dr. Kaoru Ishikawa's Pareto Chart
Dr. Kaoru Ishikawa's Cause-and-Effect Diagram
Dr. Kaoru Ishikawa's Stratification charts
Dr. Kaoru Ishikawa's Scatter Chart
Dr. Kaoru Ishikawa's Process-Control Chart
Philip B. Crosby's four absolutes of quality
Six Sigma
Quality Leader/Manager
Master Black Belt
Process Owner
Black Belt
Green Belt
High-Involvement Organizations (HIOs)
Four elements of HIOs
Human Process Interventions
Four human process interventions
Conflict resolution
Management by Objectives (MBO)
Emotional Intelligence (EQ intervention)
Human Resource Management Interventions
Examples of Human Resource Management Interventions
What is talent management?
What is talent assessment?
KBI
Talent assessment tools
What is interest assessment?
What is career portfolio?
6 development opportunities
What is Job Design?
What is Job Enrichment?
What are 5 job factor that can help bring out positive outcomes when using job enrichment?
What is Job Enlargement?
What is Skills Training?
(development opportunity)
What is Career Development?
(development opportunity)
HiPo employee
What is Mentoring Programs?
(development opportunity)
What is reverse mentor?
What is Executive and Management Coaching?
Difference between a mentor and a coach
3 approaches of executive and management coaching
What is Management Development program?
What is a Leadership Development program?
What is a Employee Training Program?
3 training levels
What is Organizational-level training?
What is Task-level training ?
What is Individual-level training?
What organizational needs does development program address?
What organization needs do training programs address?
What is an instructional design model for training program?
What is ADDIE model?
What does Analysis do in ADDIE?
What does Design do in ADDIE model?
What is a learning curve?
4 examples of learning curves
What is Negatively Accelerating Learning Curve?
What is Positively Accelerating Learning Curve?
What is S-Shaped Learning Curve?
What is Plateau Learning Curve?
What does Development do in ADDIE model?
3 instructional methods
What are Passive Training Methods?
3 kinds of passive training methods
What are Active Training Methods ?
5 active training methods
What is a Socratic seminar?
What are Experiential Training Methods?
3 experiential training methods
4 Program Delivery Mechanisms
5 E-learning tools
What does Implementation do in ADDIE model?
6 seating styles for a training
What is Theater-style seating best for?
What is Classroom-style seating best for?
What is Banquet-style seating best for?
What is Chevron-style seating best for?
What is Conference-style seating best for?
What is U-shaped-style seating best for?
What does Evaluation do in ADDIE model?
2 evaluation processes
5 formative evaluation strategies
Donald Kirkpatrick's 4 levels of evaluation for training programs
What is Performance management?
What is Performance Appraisal/performance evaluation/performance review?
3 factors in the appraisal process
5 Elements of Performance Appraisal
2 Timing Performance Appraisals
Disadvantage of timing reviews to coincide with employee anniversary dates
What is focal review period?
Advantage of focal review period
4 categories of performance-appraisal methods
What is a comparison method?
3 common methods of comparison
What is ranking?
What is Paired Comparison?
What is Forced Ranking ?
2 common rating methods
What are rating scales?
What is a performance checklist?
What do Narrative Methods require managers to do?
3 narrative methods
What is critical incident review process?
What is an essay review process?
What is the best-known behavioral review method?
What is BARS review method?
What process can be used to avoid bias in performance review?
Why is it important to provide training to performance evaluators?
What are the training content about?
What should be coverd in training on before the appraisal meeting?
What should be covered in training during the appraisal meeting?
What should be covered in training after the appraisal meeting?
3 common activities to deal with unique employee needs
How can diversity program can be used as an HR management intervention?
Why do we need flexible work arrangement?
examples of flexible work arrangements
What should an effective repatriation- management process included?
2 metrics for measuring results
What are metrics for Business Impact Measures?
2 metrics for Business Impact Measures
What are Production Measures?
What are Return on Investment measures?
3 metrics to measure Tactical Accountability
What are challenges to Organization Development intervention in a global market?
What is synchronous training?
What is asynchronous training?