Unit 4

What is the hierarchy of needs

what are hygiene or maintenance factors?

What's Theory X&Y

Whats MBO

What's PR

What does "picking up information on the grapevine" means?

active listening

assertiveness

What are the five stages of development

What's skill variety

task identity

task significance

What's job enlargement

What's job rotation

fall short of

to defer

unanimous

rigid

sensible
sensitive