FOHM Fachausdrücke

Bellboy

Cancellation

Cancellation Fee

Cashier, Chief Cashier

Complimentary

Concierge, Chief Concierge

Daily Report

Deadline

Debitor (oder Debitorenrechnung)

Departure

Deposit

Depotschein

Direct Booking

Disagio

Discount

Double Occupancy

Expedienten

Extension

Follow-up

Forecast

Full Board

Garantierte Reservierung (guaranteed booking)

Gouvernante

Guest Supplies

Guesthistory

Half Board

Hotel garni

Housekeeping

Human Resources Department (HRD)

Incentives

Kontingent (Allotment)

Late Arrival

Leisure-Traveller

Logis

Lost and found

Manager on Duty

Night Auditor

No-Show

Occupancy

Off Season

Optionale Reservierung

Overbooking

Package, Pauschalangebot

PAX

Portier

Provision

Rates

Reservation Manager

Restanten = Stayover

Rooming List

Roomservice

Rooms Division

Sales Manager

Shiftleader

Tagesabschluss

Tentative Reservierung

Upgrading

Upselling

USP

VIP-Treatment

Voucher

Waiting List

Wake-up Call

Walk-in