Business Communications Practice #1

1

Effective listening requires an open mind.

1

Repeating the subject line information in the first sentence of a memo or e-mail is redundant and should be avoided.

1

Because an application letter is a persuasive letter, organize it as you would a sales letter.

1

Good listening skills can improve speaking skills.

1

Most people remember what they hear much longer than what they see.

1

In the closing of an oral presentation, you should summarize main points.

1

A letter with mixed punctuation has a comma after the salutation and no mark of punctuation after the complimentary close.

1

The central idea of the message is the same as the purpose of the message.

1

The proofreader's mark # means that a number needs to be inserted.

1

Though people around the world speak different languages, nonverbal communications, such as gestures and facial expressions, generally have the same meaning.

1

In an active voice, the subject of the sentence performs the action of the verb.

1

In positive responses, the main idea of the letter comes before the letter's supporting information.

1

Nonverbal messages cannot stand alone or accompany verbal messages.

1

Authorities generally agree that speaking is the weakest link in oral communication.

1

Proofreading the hard copy, even after proofing on screen, helps guarantee the accuracy of a document.

1

The "strong slot" in a sentence is at the beginning of the sentence.

1

Nonverbal language reflects the values of the culture to which it belongs.

1

Primary research is typically undertaken after conducting a review of secondary data.

1

The audience for most business writing is seldom neutral.

1

The grapevine is no more and no less accurate than any other communication.

1

colleague, congradulate, harass

1

prevelent, calender, mathmatics

1

mileage, exaggerate, efficiency

1

beneficial, tarriff, serviceable

1

dictionery, competant, witholding

1

impatient, interceed, lible

1

If nonverbal cues and verbal messages conflict, the receiver will likely

1

A proofreader's mark of three lines drawn under a letter or word means

1

A way to encourage feedback from listeners when you are giving instructions is to

1

Which of the following is not true of nonverbal communication?

1

Many bad listening habits develop becuase

1

In delivering an oral presentation, the most important consideration is that the

1

Body language

1

Emphasizing positive aspects in any speaking situation

1

Visuals and handouts for an oral presentation should be

1

You will make an initial oral presentation to a board of directors of an international company. All members of the board are competent speakers of English as a second language. You should

1

When visuals are used effectively, the audience will

1

What part of the face provides the most nonverbal feelings?

1

Which of the following is the best beginning to a letter asking for a completion of a survey?

1

E-mail and phone messages are used

1

E-mail messages should be written

1

Linda sends a short report to top management including the plant where she works about her findings on the attitudes of workers on the job. Which of the following formats should Linda use?

1

Curtis needs to tell his employees about the company's new policies. Writing a memo means that

1

An application letter should be organized as a

1

Mardy's customer service letter includes a heading, inside address, body, and closing. What is missing?

1

Which type of grammatical error occurs in the following sentence? "While reviewing the report, the fire alarm sounded, and everyone left the building."

1

A thank-you letter following a job interview

1

Kevin needs to give an immediate account of a sales conference to ten people. Which of the following is not an appropriate way to communicate this information?

1

Reference initials in a letter

1

A report usually starts with

1

The subject line

1

Which sentence mot correctly applies effective writing principles?

1

Which word has the unfavorable tone?

1

Which phrase or statement best reflects elements of effective writing?

1

When initially reading a document for content, which question should not be considered?

1

Which set of words would be detected by the spell check feature on your computer?

1

Which of the following is not a proofreading technique?

1

Following the first draft of a document, the editor must apply the following techniques except

1

Chad sat at his computer this morning, and made a preliminary draft of his speech.

1

We will, of course, attempt to complete the Gulf Shores Project by the deadline; but, as you know, we have had several delays.

1

Judy attended UVA for her first two years then she transferred to Va Tech to complete her bachelor's degree.

1

However fast the train may go, a plane is still faster.

1

The condo we plan to rent has five rooms; a kitchen, a living room, a bathroom, and two bedrooms.

1

The rule that I consider most important is found on page 5.

1

I was delighted to see the red, white, and blue flag, waving proudly in the breeze.

1

Drunk drivers who are responsible for taking lives, should have their licenses revoked.

1

Relatively few of your classes, however, are held in the Tanner Building.

1

We discovered that those kind of form letters do not get results.
Did you see the picture of President Bush and myself in Newsweek?

1

None of the damage to the materials is covered by insurance.
Neither the manager nor the staff members has heard about the merger.

1

Being that the meeting starts in an hour, we must leave immediately.
Corporate headquarters is being moved to Seattle

1

This month's sales figures are better than last month's.
Who's telephone was reported out of order?

1

Of us all, you are in the most advantageous position.
Every letter and report is used to increase company visibility.

1

Being accurate is more important than to be speedy.
IBM wants its staff to follow these new regulations.

1

What would management do if us technicians went on strike?
My supervisor does not write very good

1

Mr. Tokheim said that it was not him who suggested the change.
Two senators-elect will be on the program.

1

I wish I were as knowledgeable as Mr. Dunahee.
Unless they are enforced, there is no point in laying down any rules.

1

You should not feel badly about missing the meeting.
Both Ms. Blank and Mr. South are to be promoted.

1

The most __________________ way to improve spelling is to improve pronunciation.

1

Linda Cate was _____________________ the telecommunications specialist with Xerox.

1

Our CEO is never ____________ to suggestions for cutting costs.

1

Does the new ______________ show the company's Web address?

1

Can you _______________ a method for polling customer opinion?

1

In a conversation with a "problem" customer, it is good psychology to look for an opportunity to ______________ that customer.

1

Can you name the ___________ of Alabama?

1

Every punctuation rule and grammar ___________ has been mastered by our editors.

1

That's an interesting idea, but I have an ______________ different proposal.

1

A large ______________ of our employees must file federal tax forms before the end of the fiscal year.

1

Is Dr. Karen Boushea an M.D., a Ph.D., an Ed.D., or a D.D.S.?

1

All students are required to take Personal Finance before they can receive a bachelor of science or bachelor of arts degree.

1

For the answer to exercise 6, see unit 9, page 278.

1

Are the application letter and resume to be submitted in a Manila folder?

1

The state of Florida sometimes experiences freezing Winter weather.

1

The Federal Reserve Board will be meeting in the state of Washington.

1

How many errors?

February 21, 2005/Mr. Johnson Shank/9,200 Lakeview Drive/Foley, AL 365350626

1

How many errors?

Dear Mr. Johnson;

1

How many errors?

We are pleased to enclose your new Lenox Square credit card. You may use these

1

How many errors?

card in both our Lenox Square and Buckhead location. Since you have such a fine

1

credit record you will be able to charge as much $4,000.00 of our impeccably-tailored clothing and accessories.

1

9-12 FBLA Business Communications Test sobre Business Communications Practice #1, creado por Connie Westcott el 21/04/2018.

Business Communications Practice #1

Effective listening requires an open mind.

Repeating the subject line information in the first sentence of a memo or e-mail is redundant and should be avoided.

Because an application letter is a persuasive letter, organize it as you would a sales letter.

Good listening skills can improve speaking skills.

Most people remember what they hear much longer than what they see.

In the closing of an oral presentation, you should summarize main points.

A letter with mixed punctuation has a comma after the salutation and no mark of punctuation after the complimentary close.

The central idea of the message is the same as the purpose of the message.

The proofreader's mark # means that a number needs to be inserted.

Though people around the world speak different languages, nonverbal communications, such as gestures and facial expressions, generally have the same meaning.

In an active voice, the subject of the sentence performs the action of the verb.

In positive responses, the main idea of the letter comes before the letter's supporting information.

Nonverbal messages cannot stand alone or accompany verbal messages.

Authorities generally agree that speaking is the weakest link in oral communication.

Proofreading the hard copy, even after proofing on screen, helps guarantee the accuracy of a document.

The "strong slot" in a sentence is at the beginning of the sentence.

Nonverbal language reflects the values of the culture to which it belongs.

Primary research is typically undertaken after conducting a review of secondary data.

The audience for most business writing is seldom neutral.

The grapevine is no more and no less accurate than any other communication.